T386172
Review left 3 months ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you! We’re thrilled you found our team helpful and the service excellent. At Moody Terrace Dental Practice, we aim to make every visit positive and professional.
Very satisfied
I was very satisfied with everything
— Anonymous
Verified review (2389460)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your feedback! We’re delighted to hear you were very satisfied with your experience. At Moody Terrace Dental Practice, we aim to provide professional, caring dental care that leaves every patient happy and confident.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Receptionists, Hygienist, Vicky.Dentist Tom.all excellent, I can not fault anything at the practice.
— Jane
T386173
Review left 3 months ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your wonderful feedback! We’re thrilled to hear that our reception team, hygienist, Vicky, and Tom provided excellent care. At Moody Terrace Dental Practice, we strive to deliver professional, friendly, and high-quality dental care at every visit.
It seemed very thorough
I was told what was being done. It seemed very thorough. My queries were answered.
— Anonymous
Verified review (2388543)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your feedback! We’re glad you found your visit thorough and that all your questions were answered. At Moody Terrace Dental Practice, we aim to provide clear, professional, and attentive dental care for every patient.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Fantastic service
Fantastic service from start to finish. Staff are friendly and knowledgeable. They make sure you understand everything, are happy to proceed and that you are satisfied with the results.
— Andrew W
Verified review (2387991)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your fantastic review! We’re thrilled our team made your visit friendly, informative, and satisfying. At Moody Terrace Dental Practice, we pride ourselves on providing clear, professional care and ensuring every patient feels confident and happy with their results.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Friendly and professional
Very friendly and professional service. A pleasure to go to the dentist
— Denys R
Verified review (2387963)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your kind words. We’re delighted you find Moody Terrace Dental Practice friendly and professional, it’s always our goal to make every visit a positive experience.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Review from Google
I came to Moody Terrace dental practice on recommendation and have been really impressed. Adam and the team are professional, considerate and very reassuring. Communication is excellent and every appointment experience has been exemplary. Highly recommend.
— Samantha Hulson
T385213
Review left 3 months ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your wonderful review! We’re thrilled to hear that Adam and the team made every appointment a positive experience. At Moody Terrace Dental Practice, we pride ourselves on professional, caring, and reassuring dental care, and we truly appreciate your recommendation.
Felt looked after, everything explained
Really good visit - felt looked after and everything explained such that I knew what was happening and what is still to happen
— Peter C
Verified review (2387570)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your feedback! We’re so pleased you felt well cared for and that everything was clearly explained during your visit. At Moody Terrace Dental Practice, we aim to provide clear, compassionate dental care so every patient knows exactly what to expect.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Review from Google
First visit to see the hygienist today! For someone who has always felt ill for weeks before an appointment at the dentist, even just for a checkup, this was certainly a good appointment. Roxanne was just lovely, she did an amazing job and really took care of me, thank you for being so caring. After years of incredibly unpleasant experiences, I can’t imagine ever “liking” going to the dentist’s, but I can see that with every visit my anxiety lessens just that little bit more. Thank you.
— Debbie Hobbs
T384599
Review left 3 months ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for your kind words! We’re delighted Roxanne made your hygienist visit comfortable and helped ease your dental anxiety. At Moody Terrace Dental Practice, we’re committed to caring, gentle dentistry and look forward to welcoming you back for future visits.
Review from Google
Friendly, efficient and clear explanation of procedures and treatments. Tom took time to ensure the procedure was as comfortable as possible and gave clear aftercare information.
— Jane Greenlees
T384420
Review left 3 months ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Thank you for sharing your lovely feedback, we are delighted to hear.
Review from Google
Very nice and caring staff, they make you feel welcome 🤗
— Trish Taylor
T384248
Review left 3 months ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
Great to hear - thank you for your kind words about our team.
Great care
On time, polite, pleasant and great care provided
— Karl H
Verified review (2385524)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Wonderful to hear - thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Very good service
Very good service as usual.
— Dianne V
Verified review (2385471)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your positive feedback - it is much appreciated.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
Really impressed
I was really impressed with the friendliness and helpfulness, it really put me at ease.
— Treena L
Verified review (2385437)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your feedback - we are delighted to hear that you felt at ease with us.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Review from Google
Been coming here for probably 35 years at least - Adam is incredibly patient with me as a nervous patient
All the team are friendly and helpful
— Mipu46
T383406
Review left 3 months ago
This review complies with Google's policies.
Reply from Moody Terrace Dental Practice
We are delighted and honoured that you have been with our practice for 35 years. Thank you for your lovely comments.
My experience
The surgery will look fantastic when finished
— Eileen E
Verified review (2383365)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
We are very much looking forward to the building work being finished! Thanks for your 5* feedback.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Great treatment
Great treatment from Paul and the team at Moody Terrace for 2 replacement fillings. Seen in time and painless.
— Anonymous
Verified review (2382956)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
We are delighted to hear - thank you for sharing.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Recommended
I was extremely pleased with both Roxanne and Catie, also both dental assistants, all very professional at their jobs and friendly. I would recommend this dental practice to anybody
— David J
Verified review (2382934)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your lovely comments following a recent visit with Roxanne and Catie - we truly value your recommendation.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
My experience
Receptionist, Kate, was very helpful. Chased hygienist when late, booked next appointment.
Hygienist had a cough, removed mask to talk during treatment which wasn't good.
Hygiene process left me with tinnitus and sore gums too.
— Anonymous
Verified review (2382106)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for your constructive comments, we would like to offer the opportunity to discuss your concerns - unfortunately as your feedback is anonymous we are unable to contact you directly, but if you would like to discuss then please contact Lauren on 01260 272657 or [email protected]. Many thanks.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
My experience
Very professional, as usual.
— Anonymous
Verified review (2381325)
Review left 3 months ago
This review was collected via email feedback service.
Reply from Moody Terrace Dental Practice
Thank you for taking the time to share your positive feedback.
Overall, how was your experience of Moody Terrace Dental Practice?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
