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Newbury Dental Practice

NEWBURY DENTAL PRACTICE, 4 LONDON ROAD, Newbury, RG14 1JX

Excellent rating from 2034 reviews

5 out of 5 stars

+ 693 reviews from Google 2727 total reviews

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Latest Reviews by Working Feedback

Friendly staff

5 out of 5 stars
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Helpful, friendly staff.

— Bryony B

Verified review (1782290) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always a pleasant experience

5 out of 5 stars
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Always a pleasant experience, greeted with a smile and made to feel welcome.

— Fred G

Verified review (1782188) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The staff are extremely kind

5 out of 5 stars
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The staff are extremely kind, I was met with a warm welcome and all the work carried out was explained before it happened.

— Anonymous

Verified review (1782184) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
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Excellent, professional, friendly service.

— Anonymous

Verified review (1782058) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Clear information

5 out of 5 stars
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Understood I was nervous and tried to reassure me. Gave clear information.

— Samantha F

Verified review (1781376) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Extremely patient and very polite

5 out of 5 stars
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Although the receptionist was on her own and it was getting busy, she was extremely patient and very polite. This was my first time at the clinic, having been referred. The lady dentist I saw was very professional, again very welcoming she talked me through my procedure and was genuinely interested in my well-being.
I wish this was my local dentist.
Thank you for making what’s normally a very anxious experience, one much easier to deal with.

— Elaine B

Verified review (1781146) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Answered my questions

5 out of 5 stars
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I liked the clear explanations and methodical approach used by the hygienist. He answered my questions well.

— Anonymous

Verified review (1780446) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A pleasant experience

5 out of 5 stars
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I don’t think the dentist surgery has ever been one of my favourite places but today was different.
From the outset I was made to feel at ease and comfortable with what was going to happen, everything was explained in clear and simple terms but without being patronising.
The extraction went ahead and was painless, quite straightforward and also very quick.
All of the staff especially the surgeon were kind considerate and polite, turning the whole thing into quite a pleasant experience.
Thank you very much.

— John J

Verified review (1780394) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dental inspection

5 out of 5 stars
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Very good service as usual. Excellent dental practice.

— Adrian C

Verified review (1780267) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars

On time

5 out of 5 stars
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I was attended to nicely and on time.

— Anonymous

Verified review (1780167) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Out of this world

5 out of 5 stars
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Receptionist is very helpful, my dentist is out of this world, nothing is too much trouble and my hygienist is very thorough and explains everything

— Brendon L

Verified review (1780111) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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I had a wisdom tooth extracted. Bearing in mind it’s not a very pleasant procedure, the surgeon and his assistant were very professional, friendly and took me through every step of what was happening. Very reassuring and quality approach.

— Ewa Milbank

T122812 Review left 2 years ago
This review complies with Google's policies.

Dentist was thorough

5 out of 5 stars
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Very helpful and cheerful reception staff. Dentist was thorough and explained everything.

— Anonymous

Verified review (1779676) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

So patient with me

5 out of 5 stars
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The dentist and his assistant were so patient with me being extremely nervous. Calmed me down and were super quick.

— Anonymous

Verified review (1779416) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars
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Great service from Chris on reception, dentist Elmi and Elaine the dental assistant. Excellent communications and very pleased with the new crown.

— Mark S

Verified review (1779197) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

The dentist was so lovely

5 out of 5 stars
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The dentist was so lovely and friendly it made the experience very relaxing. He is one of the nicest I have ever come across.

— Anna K

Verified review (1778587) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Personable and thorough

5 out of 5 stars
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Really friendly and well-run practice. I see Elmi and can’t recommend him highly enough. Very personable and thorough, always provides a very clear explanation.

— Rory B

Verified review (1778555) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Quick and painless

5 out of 5 stars
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Very friendly staff explained what was happening, put me at ease, quick and painless extraction of my tooth.

— Susan F

Verified review (1778416) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Newbury Dental Practice

5 out of 5 stars
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Take their time to ensure everything is right and have follow up appointments to check on follow up issues.

— Anonymous

Verified review (1778069) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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The treatment was for my sister & it was carried out with kindness and thoughtfulness explaining to her what was happening all the way through.

— Margaret Green

T122813 Review left 2 years ago
This review complies with Google's policies.