Working Feedback

Southview Dental Centre

46 South View, Newcastle Upon Tyne, NE5 2BP

Excellent rating from 769 reviews

5 out of 5 stars

+ 327 reviews from Google 1096 total reviews

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Latest Reviews by Working Feedback

Check up

5 out of 5 stars
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Regular check up that went well

— Anonymous

Verified review (2151477) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring and professional

5 out of 5 stars
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As usual a most caring and professional and caring visit to Kay and the team
Many thanks

— Stephen S

Verified review (2151411) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good service

5 out of 5 stars
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Very good service all round this morning ... Using new technology for 'teeth scanning' (rather than using the gel impressions).

— Andrew S

Verified review (2151144) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Had an emergency appointment, seen to on time. Aislinn was very helpful and informative and really pleasant to talk to.

— Keith S

Verified review (2150801) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Friendly staff and excellent service

— Ian B

Verified review (2150204) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Called me in exactly on time

5 out of 5 stars
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No waiting. Called me in exactly on time. Explained the results of my x-rays and future possible treatment.

— Leonard B

Verified review (2149490) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, polite, professional

5 out of 5 stars
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Robyn & dental nurse were very friendly, polite, professional, practice very clean, very satisfied with procedure today, follow up appointment made, no problems, receptionist was friendly & helpful.

— Anonymous

Verified review (2147820) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Alan Carr

T243580 Review left 1 year ago
This review complies with Google's policies.

Professional, informative

5 out of 5 stars
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South View is always professional, informative, welcoming and efficient.

— Michael S

Verified review (2147442) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent this practice excells from start to finish reception really nice and polite Mrs Kavita amlani is second to none i was always unsure about going to the dentist but not with Kavita at the helm best dentist I ever had thanks again Mr M Wallace.

— Malcolm Wallace

T243420 Review left 1 year ago
This review complies with Google's policies.

Extremely comprehensive assessment

5 out of 5 stars
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Visited today because of toothache.
Seen by Robyn, the dentist and Kelly, the nurse.
Very positive and productive experience for me as a patient.
Extremely comprehensive assessment of my issues undertaken by them both.
They were both friendly, clearly explained the likely root cause of my problem.
A clear and sensible plan was put into place.
Thanks to both of you for being friendly, informative and kind.
I have been a patient here since being a kid and have seen many healthcare professionals come and go but genuinely feel that this was one of the most positive experiences I've had here as a patient.
Please keep up the good work.
You are both a credit to your respective professions.
Thank you.

— Anthony T

Verified review (2146913) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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The dentist was very good and patient with me, it was a very difficult filling to do, but she managed to do the job under difficult circumstances, I thank her for her patience and kindness.

— Anonymous

Verified review (2146808) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wouldn’t go anywhere else

5 out of 5 stars
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Excellent service. Been a patient for many years and so pleased I now come from Cramlington since I have moved. Wouldn’t go anywhere else

— Anonymous

Verified review (2146794) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Southview Dental Centre? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Even the injections were painless

5 out of 5 stars
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Fariad was aware I was a bit nervous and took pains to reassure and explain the procedure step by step, it was a long job involving a crown and he continually asked if I was ok. Even the injections were painless. Thank you.

— Anonymous

Verified review (2146184) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This is my second visit to your dental clinic.. Everything is explained about my treatment going forward and pleased with what the outcome will be..I am very pleased with my dentist and she made me feel very comfortable..I have more appointments over the coming months and I'm really looking forward to the end result..would highly recommend..

— David Robinson

T242722 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jason Mcclure

T242340 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent service as usual. Good thorough examination and treatment by Mrs Amlani. As a.partially disabled person. I found that reception staff were very helpful even opening the door for me when leaving. I have been a patient there for many years and will continue to be one in future.

— Donald JOHNSON

T242341 Review left 1 year ago
This review complies with Google's policies.

Tooth extraction with no issues

5 out of 5 stars
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Excellent dental treatment from start to finish. I had a tooth extraction with no issues, communications throughout was concise, happy with my treatment today

— Anthony H

Verified review (2144452) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Southview Dental Centre

— Elizabeth C

Verified review (2144291) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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The appointment itself was excellent. However, the wait time of over four weeks for a simple filling repair is excessive.

— Anonymous

Verified review (2144051) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient