Working Feedback

Southview Dental Centre

46 South View, Newcastle Upon Tyne, NE5 2BP

Excellent rating from 769 reviews

5 out of 5 stars

+ 327 reviews from Google 1096 total reviews

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Latest Reviews by Working Feedback

Always pleasant and helpfu

5 out of 5 stars
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Really great staff.
The dentist really understood how to work with young children and put them at ease.
Always pleasant and helpful on reception too.
The email and text reminders are a great idea too!

— Peter R

Verified review (2071003) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Hugely impressive, as ever.

— David Blake

T207027 Review left 1 year ago
This review complies with Google's policies.

Very professional and gentle

5 out of 5 stars
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I thought the technician and her assistant were very professional and gentle.

— Anonymous

Verified review (2069743) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

3 out of 5 stars
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I find the surgery depressing and uncomfortable. The time spent in the chair is not a nice experience and I leave thinking it has been a waste of time and money.

— Anonymous

Verified review (2069358) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor

Tooth extracted

5 out of 5 stars
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Everything was as good as it gets when you have a tooth extracted. Thank you.

— Anonymous

Verified review (2069327) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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Kay has always been my preferred dentist at her practice. I have periodontal issues and I've got severe anxiety issues regarding losing more teeth. I asked to be referred to the dental hospital. My appointment yesterday for a filling was extremely uncomfortable and painful. I waited 3 months to to have my filling after check up. I am one of the rare minority who actually likes the dentist but after yesterday I feel different.
I feel Kay took asking to be referred personally however it's wasn't. I had a dentist at the practice who let me suffer with toothache for 7 weeks before seeing Kay who realised my tooth needed removing.

— Anonymous

Verified review (2069318) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was very satisfied

5 out of 5 stars
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Mr Sundara was professional, polite and very knowledgeable. He discussed my dental problems a gave clear advice on treatment options. I was very satisfied with his advice and subsequent treatment.

— Anonymous

Verified review (2069315) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Lovely dentist

5 out of 5 stars
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Wonderful Dentist surgery. The dentist Claire is such a lovely lady. She always puts me at ease and totally understands my anxiety. I can’t express enough how grateful both myself and family members are with the treatment we receive from Claire. The staff on the reception are lovely too. Very understanding and professional.

— Debra M

Verified review (2068545) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Polite, friendly and welcoming

5 out of 5 stars
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So happy to have been seen today.
Polite, friendly and welcoming with reassurance on forward planning.
Thank you.

— Micheala N

Verified review (2068462) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Lovely people to deal with. Very professional and prompt(ish). Lovely clean dentist areas and surgeons. Pleasure to be seen here.

— Catherine Anne Slomski

T206126 Review left 1 year ago
This review complies with Google's policies.

Welcoming staff

5 out of 5 stars
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I am very grateful to you for your kind help.
Welcoming staff.

— Anonymous

Verified review (2068179) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
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Excellent service by dentist and receptionist. Claire was brilliant, empathetic and she referred me to dental hospital without charging me a lot more then what my last private dentist quoted. She also referred to Heaton dental care and a huge thanks to her as i will be getting my first consultation for free. This is an excellent dental service, highly recommended.

— Sams1611202 _

T205997 Review left 1 year ago
This review complies with Google's policies.

Informed of work required

5 out of 5 stars
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Pleasant staff, informed of work required, explanation given re cost and initial work requirements commenced.

— Anonymous

Verified review (2068062) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional

5 out of 5 stars
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Very professional and welcoming experience.

— Anonymous

Verified review (2067648) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Considerate about my needs

5 out of 5 stars
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The treatment was fantastic. My dentist Kavi Amlani was amazing, highly experienced and considerate about my needs.
The dental nurse Lucy was very good and kept a great pace of work.

— Anonymous

Verified review (2067594) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Friendly and explained everything

5 out of 5 stars
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Staff very friendly and explained everything regarding my teeth and future work that could be carried out, have been with the practice many years and they have always been very helpful.

— Margaret B

Verified review (2067519) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent as always … very pleased with bridge work completed today

— Ian Radcliffe

T205722 Review left 1 year ago
This review complies with Google's policies.

Very professional, excellent

5 out of 5 stars
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Excellent service from "Checking in" to "Checking out". Very professional & friendly staff throughout.
Thank You All!

— Paul C

Verified review (2067029) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Everyone was professional and friendly

— Stuart Thwaites

T205723 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Proffesional and friendly

— Mick Harrison

T205585 Review left 1 year ago
This review complies with Google's policies.