Working Feedback

Southview Dental Centre

46 South View, Newcastle Upon Tyne, NE5 2BP

Excellent rating from 769 reviews

5 out of 5 stars

+ 327 reviews from Google 1096 total reviews

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Latest Reviews by Working Feedback

Prepared for new crown

4 out of 5 stars
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Robyn was professional and thorough in the preparation for the crown and explained what she was going to do. My Only complaint was that from receiving the options and prices from my first visit is that I was informed that the price had gone up.

— David L

Verified review (1993385) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Treated me with respect and kindness

5 out of 5 stars
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Previously I needed replacement fillings and a dental hospital referral for another matter. All staff at Southview Dental Centre have been very professional and have consistently treated me with respect and kindness. I greatly appreciate that. Thank you.

— Anonymous

Verified review (1993265) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Replacement of In-fill

5 out of 5 stars
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One of my in-fill’s had fallen out and called the surgery where they organised an appointment within a week.
Works was done quickly and efficiently with no complaints from my side. Great service.

— Anonymous

Verified review (1993200) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Prompt treatment

5 out of 5 stars
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Wasn’t kept waiting. Matthew is a lovely approachable man and puts you straight at ease. Knows his stuff.

— Catherine S

Verified review (1992859) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Incredible staff, I was terrified of dentists until I met the staff at South View! I couldn't recommend the place enough

— Jeff Hollinsworth

T168503 Review left 2 years ago
This review complies with Google's policies.

Check-up

5 out of 5 stars
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Always friendly and comfortable appointments. Clearly explained what was happening and solutions given. Excellent service.

— Anonymous

Verified review (1992529) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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No problems in and out.Staff very good

— ron goding

T168237 Review left 2 years ago
This review complies with Google's policies.

Great dentist

5 out of 5 stars
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Very friendly, no rush dentist. So glad my other dentist unregistered me.

— Mark B

Verified review (1991994) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

On time and great work

5 out of 5 stars
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They were lovely! On time and great work, they also put me right as ease.

— Lynda R

Verified review (1991944) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Not like a visit to the dentist

5 out of 5 stars
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A very relaxed appointment. I have decided to change old fillings for new white composite fillings. Wow what a difference. A price and treatment plan given during first visit, excellent. Staff very friendly, professional. Could not fault anything. Thanks Kavita and Lucy.

— Kerry L

Verified review (1991872) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Southview Dental Centre? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extractions

5 out of 5 stars
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I have been a patient of Kay for many years. I would go nowhere else. I know Kay, she knows me and my mouth/history. I always receive excellent and fully explained treatment/advice.

— Anthony M

Verified review (1991612) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Teeth removal

5 out of 5 stars
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Was 100% put at ease straight away and made me feel very calm and relaxed.

— Anonymous

Verified review (1991306) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent dental surgery

5 out of 5 stars
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Excellent dental surgery.
Always explain what they’re doing and the staff so helpful.

— Anonymous

Verified review (1990932) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Bridge replacing a broken crown

5 out of 5 stars
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Kay and her dental nurse always manages to make you feel really relaxed and welcome. I was distraught when a crown next to my front tooth came out and it was irreparable. Kay explained my options and temporarily put my crown back in to give me time to make a choice. I decided to have the root removed and a bridge fitted immediately after the root was removed. Kay removed the root so quickly and painlessly, I didn't even know it was out. It didn't take long to put the bridge in, and I felt I could smile again. Thank you so much, Kay. See you at my next check up appointment.
I have to mention that the reception staff are always very welcoming too!

— Anonymous

Verified review (1990869) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Teeth whitening

5 out of 5 stars
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I always feel at ease when I visit Kativa, she gives me confidence that everything is going to work and it’s ok to be a little apprehensive. Can’t thank her enough.

— Anonymous

Verified review (1990459) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Check Up

5 out of 5 stars
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I saw a new dentist, Robyn Scott, very professional, polite and friendly - all really good!

— Robert M

Verified review (1990440) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Can't fault anything

5 out of 5 stars
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My first visit to Robyn. She was very welcoming and professional and put me instantly at ease. Can't fault anything.

— Anonymous

Verified review (1990320) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Southview Dental Centre

5 out of 5 stars
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I am not usually keen on going to the dentist but felt at ease today and everything explained in a freindly and polite manner, was warm in the room and kindly brought in a fan, no issues at all on appointment. Thanks.

— John W

Verified review (1990170) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, open and approachable

4 out of 5 stars
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Robyn was a thorough dentist who was friendly, open and approachable. Very pleased with the appointment.

— Anonymous

Verified review (1989968) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very nice staff

5 out of 5 stars
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Very nice staff made a nervous patient relax a little. Advice on cleaning teeth useful.

— Celia D

Verified review (1989373) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient