Working Feedback

Southview Dental Centre

46 South View, Newcastle Upon Tyne, NE5 2BP

Excellent rating from 769 reviews

5 out of 5 stars

+ 327 reviews from Google 1096 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Very courteous at reception. Good work carried out. Very thorough procedures. Most impressed.Excellent

— John Dutton

T156856 Review left 2 years ago
This review complies with Google's policies.

Southview Dental Centre

5 out of 5 stars
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Fine.

— Pamela M

Verified review (1954265) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good treatment

5 out of 5 stars
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Received very good treatment on my teeth, very satisfied.

— Anonymous

Verified review (1954223) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A bridge

5 out of 5 stars
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The bridge was a different procedure to what I expected and I was warned that it possibly could only last about 5 years whereas previous bridges have lasted forever or so it seems that way. I didn’t really understand why this bridge procedure was different but do trust my dentist to do the appropriate procedure for that particular tooth. At 82 years of age obviously the bite of my top and bottom teeth are not aligned as they might once have been and I am aware if that. However the finished look is good and I much prefer that to wearing a palate to cover a missing tooth.

— Anonymous

Verified review (1954220) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Makes you feel comfortable

5 out of 5 stars
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Very happy as a new patient, always makes you feel comfortable.

— Anonymous

Verified review (1954146) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good and patient, dentist. Kind and understanding. I've been a patient for many years and have been very happy.

— Batbarà Donaldson

T156814 Review left 2 years ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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Excellent, brilliant.

— Anonymous

Verified review (1954124) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient service and clear future plan

4 out of 5 stars
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Routine check up with Robyn revealed some hygiene issues so she referred me to the hygienist. Quick, efficient and to time appointment.

— Anonymous

Verified review (1954122) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Follow up for clean and replacement filling

5 out of 5 stars
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Great service from Sam. Not met her before, but she and the dental nurse worked seamlessly together. No problems.

— Alison M

Verified review (1954115) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good, nice staff.

— Anonymous

Verified review (1954103) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained everything

5 out of 5 stars
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Thought I'd lost a filling so I rang the surgery and got an appointment on my 1st available day off. Went in on time, seen by Robyn who explained everything and resolved the issue quickly and efficiently.

— Anonymous

Verified review (1952127) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up on a filling

5 out of 5 stars
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I had a query about a filling that I had a few months ago. I had an appointment straight away and the matter was dealt with speedily and efficiently.

— Anonymous

Verified review (1951978) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always great service at SVDC from reception to my emergency appointment with Kay and her colleague.

Following severe pain on Sunday I contacted SVDC on Monday 830am and was seen within the hour. I was then able to see my regular dentist later that morning who gave me several options but crucially time to decide.

Absolute quality every time.

Graham Davey

— graham davey

T156426 Review left 2 years ago
This review complies with Google's policies.

New dentures

5 out of 5 stars
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Kay was great as usual, went the extra mile to sort out appointments, as was the receptionist.

— John M

Verified review (1951538) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Nicola Ternent

T156352 Review left 2 years ago
This review complies with Google's policies.

Friendly welcome

5 out of 5 stars
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Friendly dentist, explained everything, a positive experience.

— Anonymous

Verified review (1951160) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Prep for a crown

5 out of 5 stars
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A much improved approach using updated practice.

— Linda S

Verified review (1950923) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

1 out of 5 stars
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As far as the dentist goes it's not the most exciting place to go, but I felt quite relaxed as he talked through the process very good 1st class,after I my teeth pulled out my gums were bleeding for 3 days , I had a large cut on my gum and when the swelling gone down I noticed he had left part of my tooth there, I couldn't sleep on the right side of my face for a full week, my cheek was all bruised and swollen as well.when I phoned up and complained they asked me do I want to see the dentist who had done this to me I refused and said I wanted to see kay the dentist in charge of South veiw, when we spoke I complained to her and asked her for medicine, pain killers, she refused me she said I need to examine you first so I had to wait until the end of the month 20 odd days I was in agony, she asked me last night if I want the other side of my back teeth pulled out I refused straight away and told her I'd rather go to the dental clinic for the rest of my treatment, it's the 3rd time with 3 different dentists and ever time it's been a bloody nightmare. Not happy at all.

— Geoffrey frazer

T156161 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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As always with Claire I had a really thorough check up and a forward plan put in place.Wonderful service from all the staff including reception. .

— Pat Watson

T156162 Review left 2 years ago
This review complies with Google's policies.

Southview Dental Centre

5 out of 5 stars
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Very pleasant, sympathetic, and very personable.

— Anonymous

Verified review (1950383) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good