Newport Pagnell Dental

Thanks for your feedback. I am sorry to hear we were running late especially as it was the first appointment of our day. We do appreciate that this can interrupt the rest of your and thank you for your patience. I have shared your feedback with our team as it is important for us all to appreciate the importance of good time-keeping. Please accept our sincere apologies.

Thank you for your feedback -I am delighted to hear we were able to resolve your problem on the day, especially given it was an emergency appointment and as we have not seen you before at the practice. However we are disappointed to hear that you felt our fees expensive. Unfortunately as you are not a regular patient of ours, we saw you as a New Patient which includes a full clinical examination, initial record taking and medical screening. The benefits of being a regular patient are that we get to know you and your dental needs, we build a record of your visits and treatment needs. Furthermore you qualify for a free emergency visit and discounts as a member of our Dental Care Plans. Our fees are transparent on our website https://newportpagnelldental.co.uk/treatments/adult-fees/ to ensure you can see ahead of an appointment what fees you may incur.

It is good to hear you were happy with the treatment and I hope you liked the Dentist you saw and that this may convince you to come and see us as a regular patient in the future.
Thanks again for taking the time to review us, we do appreciate it.