I've known Dr Hidema since I came to Milton Keynes 17 years ago. He's excellent and never late, in fact he's always either early or spot on time which is great. He's always friendly and remembers all kinds of stuff you've tried to talk about whilst he's rummaging around in your mouth. He's also great with my young son and there has never been any problems getting him to go to the dentist. Great Dentist, clean and professional practice and everyone is very friendly. Plus loads of easy parking close by.
— Fiona R
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Review left 9 years ago
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Would definitely recommend the practice
My sons first time at the dentist. All the staff were really friendly and he seemed to enjoy it which is great. He got a sticker at the end too! Would definitely recommend the practice. Reception staff are always so lovely as are the dentists we have seen.
— Henry B
Verified review (1207232)
Review left 9 years ago
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Excellent with my little girl
Very friendly, helpful, and they were excellent with my little girl.
— Penny H
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Very caring, careful
The dentist, Sarah, and the assistant, Lisa, were very caring, careful and explained everything to my son who was nervous about having his first filling which made him far more relaxed.
— Travis H
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The perfect man to see
I already recommend my dentist to everyone who needs a good dentist. Brian is so good. He has empathy towards his patients and has a very good calming influence in a situation that for some people is very stressful. He is proficient in his work and always explains what he is going to do and why. The perfect man to see.
— Denise W
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Review left 9 years ago
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Very friendly, thorough service but sometimes run a little late with no notice given at reception....
— Molly C
Verified review (1207122)
Review left 9 years ago
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Reply from Newport Pagnell Dental
Thanks for your feedback -
We do try hard to keep appointments on time and communicate to patients when we are running late - sorry to hear you were not informed of lateness on this occasion
We'll discuss your feedback with our reception team and raise the importance of making sure we tell people if we are running a it later than expected.
Thanks again for highlighting, we do appreciate it
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Excellent all round
Professional but friendly. Kept you informed of everything going on. Offered advice on treatment. Excellent all round.
— Donna L
Verified review (1207111)
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Treated very well
Treated very well, kind and competent staff and excellent dentist.
— Anonymous
Verified review (1207103)
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Such a lovely friendly practice
Such a lovely friendly practice.
Was seen today by another dentist as my dentist was away on holiday, she was absolutely lovely and explained everything she was going to be doing which made me feel very relaxed and comfortable.
— Yvonne C
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You feel you are in good hands
You feel you are in good hands with Brian.
— Alan W
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Friendly atmosphere, good experience
Friendly atmosphere, good experience
— Craig S
Verified review (1207075)
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A brilliant place to get your teeth checked
It is a brilliant place to get your teeth checked. The dentist Sarah reassured me about my gum problem and put me at ease. I highly recommend this dental surgery and keep up the good work.
— Jacob S
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We are always happy with the service
We are always happy with the service and staff are friendly and competent.
— Anonymous
Verified review (1207068)
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I can come with my siblings but my parents aren't allowed unless they pay privately. This means we have to go to two different places when our dentist is on our doorstep.
— Ruby C
Verified review (1207067)
Review left 9 years ago
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Reply from Newport Pagnell Dental
Thanks for your feedback - we are sorry to hear we are unable to see your whole family.
We have a limited NHS Contract which only allows us to see children under 18 or adults with an exemption certificate and we are currently at full capacity with our NHS provision so we cannot accept new NHS patients who meet this criteria. at this moment in time..
We do offer a fabulous value Dental Care Plan for private patients which makes routine dental care and treatment much more affordable.
If this would be of interest to your parents, please ask them to get in touch. We would love to see you all together!
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Very patient and reassuring
Very patient and reassuring with the kids.
— Nicola A
Verified review (1207065)
Review left 9 years ago
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Smooth and timely service
Very good. Smooth and timely service. All very simple!
— Anonymous
Verified review (1207064)
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It seemed to me their focus is on maximising income for the practice rather than trying to achieve the best deal for the patient.
— Anonymous
Verified review (1207061)
Review left 9 years ago
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Reply from Newport Pagnell Dental
Thank you for getting in touch with your feedback. We are sorry to hear you feel we do not offer best value for patients - It is in fact something we feel very passionate about.
We strive to keep treatment as affordable as possible for our patients and that's why we have a very competitive Dental Care Plan, to help make routine dental care and necessary treatment more affordable for our regular attending patients.
If there is something in particular the prompted your feedback, please do get back in touch so we can understand a bit more about your concern. [email protected]
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Very good
Very good, made me feel very comfortable even though am very nervous.
— Peta F
Verified review (1207060)
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Comfortable, friendly
Comfortable, friendly and put me at ease.
— Jessica M
Verified review (1207057)
Review left 9 years ago
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Friendly and knowledgeable care
Excellent care as always. Friendly and knowledgeable care.
— Anonymous
Verified review (1207053)
Review left 9 years ago
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