Newport Pagnell Dental

Very professional

Very professional, excellent customer care.

— Lisa B

Verified review (1185036) Review left 10 years ago
This review was collected via SMS feedback service.

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I attended for the first time along with my 2 year old daughter. I enquired with the dentist if my daughter had all her baby teeth and his response was no not yet, I tried to engage him in conversation to find out how many more were due and where.... He didn't respond so I'm none the wiser! It was then my turn, I advised that I wasn't good with ex Ray's as they make me feel like I want to be sick, he told me I'd be fine, after trying twice he ripped his gloves off and threw them down and announced to his assistant that I would need a ? And that he'd have to do paperwork. He then escorted me to a nurse (Kelly) who was lovely and she took the exray. He also said I'd need an apt for a filling and a scale and polish but I couldn't tell you for which tooth. He have no further information on the state of my teeth and I felt intimidated. I was planning on making a call to ask for your complaint procedure but this text beat me to it. I would like to request another dentist if possible.

— Faye C

Verified review (1185032) Review left 10 years ago
This review was collected via SMS feedback service.

Reply from Newport Pagnell Dental

Thanks for your feedback - obviously we were very disappointed to hear that we did not meet your expectations at your first appointment with us. We have discussed the matters you raised in your feedback with the Dentist concerned and I hope that following our telephone conversation, we have resolved the concerns you have and we very much look forward to seeing you for your next appointment. Thanks again for taking the time to tell us of your experience - it is very valuable and always helps us improve.

How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?

Very friendly and helpful

Very friendly and helpful receptionists made us feel really welcome.
The practice is lovely bright and clean.
Many thanks

— Louis M

Verified review (1185027) Review left 10 years ago
This review was collected via SMS feedback service.

Reply from Newport Pagnell Dental

Thanks for your lovely comments

How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?

Excellent as always

Niamh was excellent as always. She is so gentle.

— Sue P

Verified review (1185021) Review left 10 years ago
This review was collected via SMS feedback service.

Reply from Newport Pagnell Dental

Thanks for your feedback which we've passed onto Niamh

How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?

Made to feel comfortable

From someone who has a fear of dentists, I am made to feel a lot more comfortable.

— Malcolm B

Verified review (1185017) Review left 10 years ago
This review was collected via SMS feedback service.

Reply from Newport Pagnell Dental

Thanks for your feedback - glad we've you overcome your fear

How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?

Very pleasant, professional staff

Very pleasant, professional staff. A very good service all round.

— David W

Verified review (1185013) Review left 10 years ago
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I was welcomed and felt at ease

As a new patient I was welcomed and felt at ease

— Julie W

Verified review (1185008) Review left 10 years ago
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Excellent service

Excellent service and so gentle.

— Amanda T

Verified review (1185007) Review left 10 years ago
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Friendly, professional

As always friendly, professional.

— Christine C

Verified review (1185004) Review left 10 years ago
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Always pleasant

Always pleasant was lovely to see Dr Desmond too.

— Toni M

Verified review (1185002) Review left 10 years ago
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Excellent dentist

Excellent dentist.

— Michael P

Verified review (1185000) Review left 10 years ago
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Always friendly and wonderful

Dentist was unwell but still in work. What a hero. Brian is a very calm man and this always helps. Went in a bit late but not much. Receptionist was nice before and after. Brian Davison is always friendly and wonderful. A lovely man.

— Linda M

Verified review (1184554) Review left 10 years ago
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Professional and extremely helpful

Great service from professional and extremely helpful reception staff to excellent dentist care.

— Lindsay C

Verified review (1184527) Review left 10 years ago
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Staff professional and friendly

Staff professional and friendly. Appointment on time.

— Rachael C

Verified review (1184479) Review left 10 years ago
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Friendly Staff, Prompt Service

Friendly staff, prompt service and good follow ups!

— Adeniran A

Verified review (1184477) Review left 10 years ago
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They are great

Was one of their first customers. They are great, honest and happy to discuss options. No pressure to do things.

— Susan W

Verified review (1184475) Review left 10 years ago
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Reply from Newport Pagnell Dental

Thanks for your lovely comments

How likely are you to recommend this dentist to friends/family if they needed similar care or treatment?

By far the best

The dentist I have been with these last few years Mr Hiddema has been fantastic - I have been to a few dentists over the years and he is by far the best.

— Peter L

Verified review (1184473) Review left 10 years ago
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Service and value is very good

I actually look forward to going to the dentist now, the service and value is very good with very friendly staff.

— Martin G

Verified review (1184472) Review left 10 years ago
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Great dentist

Like Mr Davison. He is a great dentist and understands your needs and listens to you.

— Sharon J

Verified review (1184467) Review left 10 years ago
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Will have to return again as the problem has not been resolved correctly and needs to be sorted.

— Josephine S

Verified review (1184466) Review left 10 years ago
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