Verified review (2268950)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Filling
Dr Islam was excellent, great advice and the filling went smoothly
— Anonymous
Verified review (2264715)
Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of Newport Pagnell Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Satisfaction
Most considerate and caring for patients wellbeing.
— Gillian G
Verified review (2260926)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Dental check up
Another excellent appointment with Dr Islam.
— Yvonne W
Verified review (2258914)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Newport Pagnell Dental
Excellent service as usual with options for extra treatments.
— David L
Verified review (2256254)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Dental visit
Very friendly from the moment I stepped into the practice. Reception knew who I was and greeted me warmly and Dr Islam and his team carried out my filling appointment professionally, explaining everything to me and making sure I was ok.
— Anonymous
Verified review (2256212)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Review from Google
Dr Davison is a very kind and gentle Dentist. He always has the time to talk with you and advise best practices for keeping your teeth in good condition. This time I had two small fillings which were not painful at all. I also had my teeth cleaned and they are sparkling ! Best most gentle dentist ever.
— Shelley Mercer
T300821
Review left 1 year ago
This review complies with Google's policies.
Reply from Newport Pagnell Dental
Thank you for rating your recent experience at Newport Pagnell Dental Practice 5* Shelley - we totally agree, Dr Davison is a kind and gentle dentist. We will be sure to share your lovely review with him. Thank you
Friday afternoon appointment
Good that I can get Friday PM appointments. Excellent service from dentist.
— Anonymous
Verified review (2247704)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Review from Google
I can highly recommend, As someone who is terrified of the dentist, i was made to feel very comfortable, everything was explained to me, and what treatment i needed, thankyou for a pleasant experience.
— carla eames
T296446
Review left 1 year ago
This review complies with Google's policies.
Reply from Newport Pagnell Dental
Hey Carla, thank you so much for sharing your experience at Newport Pagnell Dental Practice. We are absolutely delighted to hear that our team made you feel comfortable and explained everything clearly for you. We completely understand how scary a visit to the Dentist can be when you are feeling anxious and worried so it's good to know the efforts of our team and especially the Dentist put you at ease and confirmed you were in safe hands. We really appreciate your review Carla as it will help anyone else facing the same fears - thank you again for sharing.
Kind and Professional
Seen immediately and received kind professional care.
— Anonymous
Verified review (2247618)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Review from Google
Got my teeth done from Saidul. Amazing dentist and very experienced. Highly recommended.
— Rav
T293701
Review left 1 year ago
This review complies with Google's policies.
Reply from Newport Pagnell Dental
Thank you for your 5* Review and feedback Rav, we appreciate the recommendation too
Friendly efficient service
Welcoming reception staff. Appointment on time with Niamh, the hygienist and lovely dental nurse whose name I did not catch. Gentle dental cleaning and good advice
— Maxine E
Verified review (2243491)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Review from Google
Excellent service with full explanations
— anthony Williams
T293702
Review left 1 year ago
This review complies with Google's policies.
Reply from Newport Pagnell Dental
Thank you for your feedback regarding your recent experience at Newport Pagnell Dental Anthony - we appreciate the 5* and your kind words, thank you
Very helpful
Newport Pagnell Dental was very helpful in sorting out getting my crown repaired
— Anonymous
Verified review (2243365)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Excellent as usual
Was made very welcome and comfortable, Brian was excellent as usual, the staff at reception was great and friendly, very professional
— Dean B
Verified review (2239619)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Hygienist
Niamh excellent as always.
— Anonymous
Verified review (2239569)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Check up
I had a check up including X-rays. The dentist was thorough, clear and gave good advice answering all my questions
— Nina D
Verified review (2239490)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Excellent Appointment
After a disappointing appointment with another dentist previously I saw Dr Islam today, cannot praise him enough, made me feel reassured and confident to go back, thank you.
— Anonymous
Verified review (2239188)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Newport Pagnell Dental?
Newport Pagnell Dental
The dentist was so lovely - knowledgeable, kind and thorough. As a very nervous patient I don’t like that my appointment was moved even though I booked 6 months ahead. Not the first time that has happened. Also don’t like that you are kept waiting outside to be buzzed in and that the waiting room is dated and uncomfortable. Look at how Roka do it - open door, own parking, sift music, spa lighting and great dentistry - NPD you need to update please.
— Catherine C
Verified review (2235220)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Newport Pagnell Dental
Hi Catherine
Thank you for your feedback following your recent visit to Newport Pagnell Dental Practice. We are sorry to hear you were unhappy with a number of things from your visit.
We completely understand how unsettling it can be for a nervous or anxious patient when an appointment has to be changed Unfortunately between the time of your booking and the intervening 6 months, things can change or something unavoidable may occur on the day which we have no control over. We do try hard not to re-arrange unless we really have to - if this causes you concern or anxiety, you can always delay your appointment if we have to re-schedule and you don't feel ready or prepared. Just talk to our reception team and they can help plan this for you.
We are sorry to hear you find our waiting room out-dated and uncomfortable. It is a very busy and well-utilised area which we try to keep it fresh and bright and clean but with 5 very busy surgeries, it does have a lot of footfall throughout the day. We are due a refresh very soon so will consider what we can change to make it feel more modern and comfortable.
Thank you for your feedback
Overall, how was your experience of Newport Pagnell Dental?
Review from Google
Nervous but coped. Niamh is always good.
— Linda Pritchard
T289965
Review left 1 year ago
This review complies with Google's policies.
Reply from Newport Pagnell Dental
Hey Linda
Thank you for reviewing your recent Hygiene Appointment at Newport Pagnell Dental. We appreciate how nervous some patients can feel coming to see the Dental Team. It doesn't matter whether it's a clean, a check-up or other treatment, our team will do all they can to put you at ease and Niamh is no exception - she and her Nurse have a great chair side manner and are fabulous at calming anxiety and explaining everything so you know exactly what to expect. We are glad to hear you had a good experience - reviews like yours really help other nervous patients so thank you for sharing your experience