Newport Pagnell Dental

Recent appointment

Arrived on time for my appointment was left outside in the rain trying to read notice on door so I could be let into the surgery for my appointment would have been better if I had of been notified of this before my arrival by text.

— Steven F

Verified review (1509522) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Newport Pagnell Dental

Thank you for your feedback. We are very sorry to hear you were kept waiting in the rain ahead of your appointment with us. Unfortunately we are unable to offer our usual waiting room facilities at the moment in accordance with Government and NHS England guidance, to protect our patients and our staff and to help reduce the risk and potential spread of Covid19.
We are trying to send a Pre-Appointment Information Pack to every patient ahead of their appointment to explain the changes we have had to make - we are sorry if you did not receive this. Following your feedback we will reiterate the importance of this to our team as we appreciate how helpful this information would have been for you and the difference it could have made to your visit to us.
Once again, we are very sorry and reassure you we will do our best to prevent other patients having the same experience.
Thank you for taking the time to tell us about your experience.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Recent appointment

Polite and timely.

— Shannon F

Verified review (1509520) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Felt very safe

Excellent service considering the covid. Felt very safe. Definitely would recommend this practice.

— Meryl T

Verified review (1509519) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Great experience

Another great experience at this dental clinic... highly recommended.

— Andrew D

Verified review (1509518) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Newport Pagnell Dental

The staff were very helpful and the dentist was so good.

— Tom W

Verified review (1509399) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

A very lovely practice

Have had great experience here with receptionists, dentists and orthodontist. A very lovely practice.

— Brooke H

Verified review (1509160) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Excellent care and advice

Excellent care and advice in a safe environment.

— Helen K

Verified review (1509154) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Great service

Great service with great detail and care for client.

— Simon H

Verified review (1509153) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Cannot recommend highly enough

Team are so friendly and provide a really personal experience, cannot recommend highly enough.

— Jonathan S

Verified review (1509139) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

I felt safe

I felt safe even with the Covid 19 arrangements.

— Rudolph J

Verified review (1509134) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

100% customer service

We have been attending the practice for many years and have always received 100% customer service.
My son was having some difficulties and, an appointment was given the same day, even with COVID restrictions. We were reassured everything was okay and was given advice on how to look after his teeth at home.

— Roman J

Verified review (1509133) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Recent appointment

I thought that Newport Dental practice had all of the correct measures in place to protect against Covid 19. I gave the score of 4 out of 5 as when I went it was pouring with rain and there was very little shelter. No one answered the phone so I was unable to sit in the car.

— Sally W

Verified review (1508750) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Immaculate service

Was cold and wet waiting outside but as usual immaculate service.

— William J

Verified review (1508555) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

The experience was very safe

First time back to my Friendly Newport Pagnell Dentist since the lock down, the experience was very safe and thought out.

— Irene C

Verified review (1508550) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Excellent dentist

Mrs Desmond is a very caring and excellent dentist.

— Emma S

Verified review (1508549) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Newport Pagnell Dental

Caring practice.

— Carol F

Verified review (1508544) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Friendly, so reassuring

Friendly, so reassuring and took account of my mum's difficulties and anxiety.

— Betty S

Verified review (1508541) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Recent appointment

Friendly and safe.

— Ashley W

Verified review (1508537) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

Friendly staff, very well co ordinated

Friendly staff, very well co ordinated with the new rules and love my boys new dentist.

— Ted D

Verified review (1508529) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?

I feel reassured

I'm a nervous patient and get very anxious before visits to the dentist. Since becoming a patient at NP Dental, I feel reassured. I have been really pleased with all treatment and with the care taken by all staff.

— Pauline M

Verified review (1508528) Review left 5 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Newport Pagnell Dental overall?