Thank you so much for your feedback regarding your experience at Teethinline. We completely understand your frustration and appreciate that making return visits when you feel it is unnecessary can be frustrating and time-consuming.
Unfortunately as you have sent feedback anonymously we are unable to comment specifically on your situation however, we can explain the broader and general procedures we adopt.
We are wondering if perhaps you visited us a New Patient for an Orthodontic Assessment, where we identified baby teeth present that needed to come out regardless of the treatment plan we propose further down the line. Given our NHS Treatment Waiting List is around 18/24 months, our Specialists may suggest removing these as this can open space, change how the teeth/gums grow and develop and may determine a completely different plan of action.
Then when you reach the top of our NHS Treatment Waiting List and return to see us for the actual treatment to be proposed, some 18/24months later, we can see what has happened in the interim period and how these changes affect the final treatment plan we propose to you. This may mean further extractions of adult teeth are required and sometimes it can even determine whether orthodontics are still necessary, given the space the extracted baby teeth should have created for adult teeth to come through differently.
If this was not the case for you, we would really like you to get in touch so we can look at your specific case in more detail and follow up with the Orthodontic Specialist you are seeing here at Teethinline. Perhaps you can email us at
[email protected] and we would be happy to investigate this and respond more personally for you. It would also given us an opportunity to review things from our perspective too.
Thanks so much for sharing your experience, we value and appreciate your feedback and hope you will get back in touch so we can help you further.