I’m very happy with the reception staff and the hygienist I saw today. Farah was very professional and my hygienist appointment was good.
The new environment is absolutely fabulous. Very warm and luxurious, which helps when visiting a dentist!
— Susan S
Verified review (2520408)
Review left 1 day ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your lovely feedback, Susan! We’re delighted to hear that you had such a positive experience with our reception team and hygienist. It’s wonderful to know that you love our new environment and find it warm and welcoming. We truly appreciate your support and look forward to welcoming you back soon!
Overall, how was your experience of our service?
Good
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Patient
Kindness and understanding
As an extremely nervous patient I’d like to thank them for their kindness and understanding throughout my treatment
— Andrea R
Verified review (2519438)
Review left 2 days ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Andrea.
Thank you so much for your lovely feedback. We’re really pleased that you felt supported and understood throughout your treatment. Making sure our patients feel comfortable, reassured and cared for is very important to us. Thank you for placing your trust in our team, and we look forward to welcoming you again.
Overall, how was your experience of our service?
Very good
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Patient
Highly recommend
My treatment has been professional at all times with a kind approach to support any nerves I was experiencing. George is very supportive with a kind nature making the appointment very positive. I would highly recommend the service to others. Receptionists are warm and friendly and easy to talk to. Amazing team.
— Christie E
Verified review (2518916)
Review left 3 days ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Christie.
Thank you so much for your wonderful review. We’re delighted to hear that you felt supported and reassured throughout your treatment. We always strive to provide professional, compassionate care in a friendly and comfortable environment, so your feedback means a great deal to the whole team. Thank you for choosing our practice!
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Took time to explain everything
Sunny was very helpful & took time to explain everything very clearly
— Anonymous
Verified review (2518451)
Review left 3 days ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi there. We're delighted to hear that Sunny was helpful and took the time to explain everything clearly. Thank you for taking the time to share your experience!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Hygienist appointment
I was very scared today, as I really do not like the Hygienist appointments, but the Hygienist took such care and listened to my worries that I was reassured, managed to get through the treatment, and feel comfortable about the next steps. Thank you for your care.
— Anonymous
Verified review (2518411)
Review left 3 days ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your lovely review. Your comfort and wellbeing are very important to us, and it’s wonderful to hear that you’re now feeling more confident about your next steps. We look forward to welcoming you back and continuing to support you with your dental care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Review from Google
Excellent hygienist session which left my teeth looking and feeling much cleaner. Followed by my annual check up with George, who always explains things clearly and takes time to answer all my questions.
— Diane Wailes
T476898
Review left 6 days ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Diane.
Thank you for your lovely review! We’re delighted to hear that you were so pleased with your hygiene appointment and that your teeth are feeling so much cleaner. It’s also wonderful to know that George continues to make you feel well informed and takes the time to answer all your questions.
Thank you for your continued trust in our practice, and we look forward to seeing you again!
Marvellous
Hygiene Appointment, Elaine was marvellous, explained everything she was going to do and I was very satisfied
— Anonymous
Verified review (2517551)
Review left 6 days ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience during your hygiene appointment with Elaine.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Susan Jacobson
T476679
Review left 1 week ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Susan, Thank you for your 5 star rating. We really appreciate your support and are delighted you took the time to leave this for us. We look forward to welcoming you again soon.
Very good
Sunny as ever was very good, with a good manner and calming attitude in his work.
— Allan S
Verified review (2516912)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you, Allan, for your kind feedback! We’re delighted to hear that Sunny made you feel comfortable and at ease during your visit. Thank you for choosing Union Quay, and we look forward to welcoming you back soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Great team
Excellent appointment service, clean practice, great team. Jarlath has/is doing great things with my braces and fillings.
— Samantha R
Verified review (2516858)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you, Samantha, for your lovely feedback! We’re so pleased to hear that you’ve had such a positive experience with our team and that you’re happy with the care you’ve received from Jarlath. We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Professional
As professional as ever
— Charles M
Verified review (2516697)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you, Charles, for your kind words. We really appreciate your feedback and look forward to seeing you again at Union Quay!
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Review from Google
Used this dentist for about 5 years now. Although it’s changed ownership in that time, the service still remains exceptional. My filling recently cracked and rang Union Quay and they got me an appointment 2 days later. My personal dentist George Dandanov is one of the very best. I’ve had quite a bit of work on my teeth the last few years and George’s skill and professionalism is always of the highest standards. Thank you George.
— Paul Lindsay
T476151
Review left 1 week ago
This review complies with Google's policies.
Reply from Union Quay Dental
Thank you, Michelle, for your lovely review and for your continued trust over the past five years. We’re delighted to hear that you’ve consistently received such a high standard of care, and that we were able to arrange an appointment for you promptly. Thank you again for your support, and we look forward to continuing to care for your smile!
Informative, efficient
Friendly, professional, informative, efficient and helpful.
— Michelle S
Verified review (2516549)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you, Michelle, for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience with our team.
Overall, how was your experience of our service?
Very good
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Patient
Thorough and efficient
First visit to UQ dentist was very positive. Despite a slight wait, the dentist for my initial appointment was very warm and welcoming, thorough and efficient, and explained everything clearly and simply. She took on board my “phobia” and described how we would work round that. I felt confident with her approach and advice.
— Joani W
Verified review (2516227)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Joani.
Thank you so much for your lovely review! We’re sorry you had a little wait, but we’re so pleased to hear that you felt welcomed, listened to and reassured during your appointment. We’re delighted to have you as part of our practice and look forward to seeing you again soon!
Overall, how was your experience of our service?
Very good
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Which best describes you?
Patient
Impeccable service
Friendly, impeccable service
— Grant L
Verified review (2515685)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you, Grant, for your lovely feedback! We’re delighted to hear you were happy with our service. We really appreciate your kind words and look forward to welcoming you back again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Review from Google
I’ve never felt so well looked after! To Lauren on reception and Alex my dentist. I’m in love with the team thanks so much x❤️
— Lyndsay Egdell
T475671
Review left 1 week ago
This review complies with Google's policies.
Reply from Union Quay Dental
Thank you so much for your lovely review, Lyndsay! We really do appreciate your kind words and are glad to hear the team looked after you so well.
We look forward to seeing you again, soon.
Professional
All professional and informative
— Carol A
Verified review (2514950)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Dear Carol.
Thank you for your kind review.
We look forward to seeing you again, soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
My treatment was excellent
Attended appointment with Heather, the hygienist. My treatment was excellent could not be bettered
— Verna H
Verified review (2514494)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your wonderful feedback, Verna! We’re delighted to hear that you received excellent treatment from Heather and that your experience was so positive. We’ll be sure to pass on your kind words to her. We look forward to welcoming you back again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Review from Google
Excellent service great people
And very very helpful can't thank them enough for seeing me quickly and not being a patient of there's too
As we were on holiday down that way
— Neil Brunton
T474417
Review left 1 week ago
This review complies with Google's policies.
Reply from Union Quay Dental
Thank you so much for your lovely review! We’re delighted we could help you while you were on holiday in the area. Our team always strives to provide friendly, helpful care to everyone, and we’re so pleased we could see you promptly when you needed us. We really appreciate you taking the time to share your experience and wish you all the best!
An absolutely lovely hygienist
Hygiene appointment. Danny is an absolutely lovely hygienist. First time meeting her, very professional and explained thoroughly what she was doing. Very polite and chatty. Overall, over the moon with my outcome and new appointment made for 6 months' time.
— Anonymous
Verified review (2513430)
Review left 1 week ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience. We look forward to welcoming you back soon.
Overall, how was your experience of our service?
Very good
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