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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

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Latest Reviews by Working Feedback

Very good

5 out of 5 stars
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I thought the dentist (Catherine) was very good as it was a difficult procedure, couldn’t fault her

— Anonymous

Verified review (2432817) Review left 4 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi there.
We appreciate you taking the time to leave a kind review for Kathryn.
We look forward to seeing you soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Excellent treatment as usual

— Robert D

Verified review (2432280) Review left 5 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Robert.
Thank you so much for taking the time to leave us a 5* review.
We look forward to seeing you soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Had teeth cleaned today absolutely 💯 best clean ive had thank you to Farah 😊

— Dawn French

T416776 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Dawn.
Thank you for your kind review, Farah will be so glad you had a great appointment.
We look forward to seeing you soon.

Review from Google

5 out of 5 stars
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Farah was superb made me feel at ease straight away

— Laura Coulthard

T416507 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Laura.
Thank you for leaving 5 stars.
We are so pleased to hear you had a positive experience.
We look forward to seeing you next time.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Stephen Clarke

T415912 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Stephen.
Thank you so much for leaving us 5 *s.
We look forward to seeing you again soon.

Review from Google

5 out of 5 stars
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I was recommended Union Quay by family after multiple uncomfortable dentist appointments at another dentists. Lauren on reception was very kind, and very quick at getting me booked in. Dentist Jarlath was fantastic, and made me feel comfortable even though I'm a very anxious patient. I've also seen hygienist, Elaine, who was one of the best hygienists I've encountered. She got rid of my staining and now I feel like I've got my smile back! She also made me feel very calm about my routine, which eased my anxiety. Everyone has been very caring. So far, my experience has been top quality and I would highly recommend Union Quay. Thank you all!

— Sharlize Sowden

T413260 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Sharlize.
Thank you so much for leaving us a five star review with such wonderful and kind feedback.
We are so happy to read you have had such a positive experience.
We look forward to continuing your care in the future and look forward to seeing you soon.

A brilliant dentist

5 out of 5 stars
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Just had a porcelain onlay fitted to a tooth that was previously filled by nhs which at the time did serve me well but I wanted the tooth aesthetically improved and Jamie at Union Quay Dental has done an amazing job in first preparing the tooth for the onlay and secondly the placing of the onlay. The tooth looks fabulous and because the onlay has been perfectly matched and blended to my other teeth you wouldn't believe it has had cosmetic work done to it. The tooth is completely flawless. I have had a few cosmetic improvements made to my teeth by Jamie and he is a brilliant dentist. I would and do recommend Union Quay for all your dentistry needs. The dental plans for check ups and hygiene appointments are very reasonably priced and the hygiene appointments are second to none ... they really clean and polish your teeth and give great tips and advice on keeping your teeth top notch. If you are going to consider private dentistry, choose Union Quay, they are the best in my opinion. They really look after you and explain everything.

— Vanessa M

Verified review (2426333) Review left 5 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Vanessa.
Thank you so much for taking the time to leave such a wonderful review.
I am so pleased to hear how happy you are with the treatment and service you received.
Thank you for your recommendation and we look forward to seeing you soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Pleasant, calm surroundings

5 out of 5 stars
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Efficient and professional service from start to finish. Pleasant, calm surroundings.

— Anonymous

Verified review (2425978) Review left 5 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi there.
Thank you so much for your kind feedback.
We are glad to hear you enjoy the surroundings.
We look forward to seeing you again, soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I’d wanted composite bonding for a long time. Everyone always told me I already had good teeth — and I did — but I had gaps between my front six teeth that I’d never felt confident about.

From the moment I met Jess, she completely understood exactly what I wanted and made me feel comfortable throughout the whole process. The procedure itself was an absolute breeze, and Jess and Molly honestly smashed it out of the park.

I genuinely haven’t stopped smiling since I left! The results are better than I could’ve imagined, and the new facilities are absolutely top notch too.

I would 100% recommend Union Quay Dental to anyone considering composite bonding or any dental work. Thank you again Jess and Molly!

— Jackson Finneran

T412226 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Jackson.
Thank you so much for this wonderful review. We’re delighted you love your results and that Jess and Molly made the whole experience such a positive one. It’s great to hear you haven’t stopped smiling.
We really appreciate your recommendation and look forward to seeing you soon.

Review from Google

5 out of 5 stars
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Really customer focussed, kept fully informed with appointments and treatment. An amazing dentist. Would highly recommend

— Iain Betham

T411742 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Iain.
Thank you for your kind review. We’re delighted you felt well informed and looked after throughout your care. We really appreciate your recommendation.

Review from Google

5 out of 5 stars
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Just had my second hygienist appointment and would like to thank the team for such a friendly visit today
I’m not a great fan of the dentist but the team and facility is second to none The extremely nice decor is more akin to a boutique posh hotel than a dentist so makes the atmosphere less of a clinical experience
Heather looked after me in a friendly caring manner and was always positive and polite throughout the appointment I’m very happy with the service and have recommended to friends and family

— Bob Wood

T411335 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Bob.
Thank you for your lovely review. We’re so pleased you felt comfortable and well cared for, and that Heather helped make your visit such a positive experience. We really appreciate your recommendation and kind words about the team and practice.
We look forward to seeing you again soon!

Review from Google

5 out of 5 stars
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Excellent care from Heather my dental hygienist.

— Moira Turner

T410555 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Moira.
Thank you for your lovely feedback. We’re really pleased you had a positive experience with Heather.
We look forward to seeing you again, soon.

Very thorough

5 out of 5 stars
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Seen today by Farah, a lovely, polite lady who was very thorough

— Lee M

Verified review (2422742) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Dear Lee,
Thank you for your kind words. We’re so pleased you had a positive experience with Farah and felt well looked after during your visit.
We look forward to seeing you again, soon.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent service. Priscilla is professional and knowledgeable in her skill set and bright and positive in her manner.

— Trevor Evans

T410354 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Trevor.
Thank you for your kind review. We’re delighted you had such a positive experience with Priscilla and felt well cared for. We’ll be sure to pass on your lovely feedback to her.

Excellent service

5 out of 5 stars
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Professional and excellent service, friendly and a beautiful location.

— Anonymous

Verified review (2422629) Review left 5 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi.
Thank you for your kind review. We’re delighted you were happy with the service and enjoyed your visit to the practice. We really appreciate your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Sheila Johnston

T410355 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Sheila!
Thank you for kindly leaving us 5*'s.
We look forward to seeing you again, soon.

Consideration, care and advice

5 out of 5 stars
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Today I was with Yasmin the hygienist at Union Quay Dental. She does such an excellent job on my gums and teeth appointment... her consideration, care and advice is much appreciated as I used to be a nervous patient but not anymore, l can totally relax ...thank you so much!

— Zena T

Verified review (2422227) Review left 5 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Dear Zena,
Thank you for your lovely feedback. We’re so pleased Yasmin helped you feel relaxed and well cared for, and that your visits are now a comfortable experience.
We look forward to continuing to care for you in the future.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I would always recommend them

5 out of 5 stars
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I have a monthly plan and I have to say everyone who works there is brilliant from the minute you walk through the door. It must be a great place to work because they are all so happy and helpful. I would always recommend them.

— Ian A

Verified review (2420334) Review left 5 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Ian.
Thank you for your lovely review and continued support. We’re so pleased you feel well looked after from the moment you arrive, and your kind words about the team mean a lot. We really appreciate your recommendation.
We look forward to welcoming you again, soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely staff

5 out of 5 stars
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Brilliant, lovely staff, very helpful

— Valerie C

Verified review (2420145) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Valerie.
Thank you for your kind words. We’re really pleased you had a positive experience with our team and found everyone helpful. We look forward to seeing you again.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Explained options in great detail

5 out of 5 stars
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Appointment with Sonny, explained options in great detail, awaiting dental plan to consider. Great experience, pleasant surroundings.

— Andrew C

Verified review (2419947) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Andrew.
Thank you for your kind review. We’re glad Sunny took the time to explain everything clearly and that you had a positive experience with us. We look forward to seeing you again soon.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars