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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Best dentists ever

5 out of 5 stars
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I was the first to get me teeth sorted. Then my husband booked in after he seen my teeth and both our adult children are booked in. Ewan fixed my teeth he is so lovely.

— Anonymous

Verified review (1614438) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review , it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you were happy with the treatment received by Ewan.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Fabulous

5 out of 5 stars
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A great experience despite the severe pain. George was just fabulous.

— Andrew S

Verified review (1614101) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Andrew, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you were happy with the treatment received by George.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely amazing place . Can’t thank them enough. Had most craziest toothache ever and they took me in on Saturday and saved me .
Receptionist was extra nice and caring same I can say about dentist . He explain me everything with easy words so I can understand as English is not my first language.
Thank you so much for saving me will definitely recommend to everyone 🙏

— Inese Zommere

T255666 Review left 4 years ago
This review complies with Google's policies.

Review from Google

4 out of 5 stars
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George took his time, explained everything perfectly.

— Mark Boustead

T255646 Review left 4 years ago
This review complies with Google's policies.

Friendly and understanding

5 out of 5 stars
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Professional, friendly and understanding.

— Ian P

Verified review (1613981) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Ian. thank you for your kind review! We look forward to seeing you in the future.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Fantastic visit to Ewan Bramley Dental Care today. I was a little nervous due to having some rather rough treatment at other places in the past but I was quickly put at ease. Jamie was friendly and professional and very careful not to cause any discomfort.

— Amy Price

T255667 Review left 4 years ago
This review complies with Google's policies.

The staff make you feel special

5 out of 5 stars
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As a patient that was extremely frightened of going to the dentist! All I can say is I enjoy going for my appointments always happy to see you, just wonderful that you can pick up a conversation that you had 6 months ago, the staff make you feel special.

— Andrea R

Verified review (1613593) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Andrea, thank you for your kind review. We at the practice are thrilled to hear you have been made to feel so welcome with us. We look forward to seeing you again in the future!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Professional, kind, caring

5 out of 5 stars
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Professional, kind, caring and good listening skills. Willing to accommodate in an emergency. Takes the time to explain treatment and procedures and the costs involved so you have all the information at hand.

— Catherine R

Verified review (1612751) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Catherine, thank you very much for your kind review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Brillant

5 out of 5 stars
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Brillant made to feel at home.

— James B

Verified review (1612574) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi James, thank you for your kind review! It's great to hear you had a good experience with us. See you again soon!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Certainly recommend the practice

5 out of 5 stars
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Yet again made to feel very comfortable, good explanation of what was happening. Was actually very surprised after the treatment I had been there 90mins, certainly didn’t feel like it. Certainly recommend the practice.

— Jeffrey B

Verified review (1612570) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Jeffrey, thank you very much for your review! We are thrilled to hear that everything was explained clearly and you had a comfortable experience with us here at the practice. We look forward to seeing you again in the future.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely 10/10 for service I was a patient of Chris and he was absolutely fantastic so professional and explained everything I needed to know during my appointment . Best dentist appointment Iv ever had. The receptionist staff were also very kind and professional.

— Laura Cook

T255668 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Last week I had two small fillings and didn’t know I had even had them. No discomfort at all and didn’t require local anaesthetic either.
I have been coming to this practice for 5 years and have nothing but praise for Ewan and his team.

— Beverley Rickard

T255601 Review left 4 years ago
This review complies with Google's policies.

Exceptionally good dentist

5 out of 5 stars
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Caring, efficient and exceptionally good dentist.

— Anne G

Verified review (1612187) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Anne, thank you for your kind review! We are pleased to hear you are happy with the service you received from us here at the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Professional

Best dentist around

5 out of 5 stars
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Ewan was very professional and put me straight at ease.
The procedure was quick and pain free. Nothing to worry about. Best dentist around, would definitely recommend every time.

— Peter T

Verified review (1612110) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Peter, thank you for your review! We are pleased to hear you are happy with the service you received from us here at the practice. We will pass on your kind words to Ewan!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Excellent dental practice

5 out of 5 stars
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Very quick, efficient service yet again from this excellent dental practice.
I trust this practice 100 percent thank you….for fixing my problem today.

— David G

Verified review (1611895) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello! Thank you for your kind words, we are pleased to hear you are happy with the treatment you received from us here at the practice! We look forward to seeing you again in the future.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Best Dentist out there

5 out of 5 stars
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I was really apprehensive about my latest appointment but as usual Ewan was fantastic, an absolute expert. The best of the best.

— Anonymous

Verified review (1611797) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello! Thank you for your kind words, we are pleased to hear you are happy with the treatment you received from Ewan!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Amazing dentist

5 out of 5 stars
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Just had the worst experience ever yesterday afternoon. I was eating a scotch pie from Morrisons ready to go counter and eating it snapped my bridge, which consisted of 6 front top teeth. I was absolutely devastated. The emergency was a averted by my most amazing dentist Ewan Bramley at North Shields Fish Quay. I was a patient of his Father's from 1970 when I was terrified of dentistry. When Ian Bramley retired I became a patient of his son Ewan who has been an absolute Godsend over the years with my ongoing problems with my teeth and gum disease. I could go on forever but suffice to say last night I was an emotional wreck with no front teeth and now feel like a new person. He was surprised by how happy I was at the emergency transformation as apparently the best is yet to come. He has given me so many options I wasn't aware of because he is the best. So any people out there unhappy about their teeth, gums bad breath, oral hygiene or anything to do with your mouth please contact Ewan Bramley Dental Practise on the Fish Quay North Shields. Dentistry has improved so much over the 53 years I have been a patient but honestly all the staff from the cleaners who keep the building immaculate, the receptionists who take your calls, make your appointments and make you feel important to the dental hygienists (especially Elaine, who I see 4 times a year) to the absolute genius who created the practise in the first place - Ewan Bramley!! I salute you and all your team.
They are the best as they always have a solution to whatever problems you have. No 1 Dental Practise without a doubt.

— Julie W

Verified review (1611679) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello Julie! Everyone at Ewan Bramley Dental Care is thrilled to hear about how happy you are with the service and treatment you have received from Ewan and the team here at the practice. Thank you for you kind words! We will pass them on to Ewan and the team for you.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service!
Problem discussed and a range of options offered with the cost of each talked through.
A further appointment made to continue necessary treatment.

— Anonymous

Verified review (1611670) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello! We are pleased to hear of the excellent service you received from us here at the practice. We look forward to seeing you again in the future!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Always a good experience

5 out of 5 stars
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Always a good experience, staff are really friendly and knowledgeable.

— Amy M

Verified review (1611647) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Amy, we are so pleased to hear of the friendly and knowledgeable service you received from us here at the practice. We look forward to seeing you again in the future!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

A brilliant all round service

5 out of 5 stars
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A brilliant all round service as usual for reception staff through to dental work by Hristo. Couldn't fault the practice. Well done.

— Keith W

Verified review (1611617) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Keith, we are thrilled to hear of the brilliant service you received with us and especially Hristo at the practice, we will pass on your kind words to him!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient