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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Composite bonds

5 out of 5 stars
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I have just had a full dental review and composite bonds fitted with Jamie. Full service was second to none. Felt so comfortable the whole time. Cannot recommend Ewan Bramley enough.

— Anonymous

Verified review (1611539) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello! Thank you for your kind review, we are pleased to hear you had a good experience with us here at the practice. We look forward to seeing you in the future!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Extraction and fillings

5 out of 5 stars
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I would never go anywhere else for my dental care than Ewan Bramley. I used to be a very nervous patient and now feel relaxed in the dentist chair. Jarlath and his team have been amazing with me throughout my treatments. I have always had everything explained full and had the option to make my own decisions. The service is honestly second to none. Thank you for such amazing care.

— Morgan W

Verified review (1611275) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Morgan, we are thrilled to hear of good experience you have had with us here at the practice and that your treatments have been attentive and explained well. We will pass on your kind words to Jarlath!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Friendly, helpful

5 out of 5 stars
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Friendly, helpful and went out of their way to explain everything well. Wish I could have my treatment with you.

— Adrienne M

Verified review (1611254) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for your kind words, we are thrilled to hear that everything was explained well and you received friendly service here at the practice. Please don't hesitate to get in touch if you would like any more treatment from us.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Course of treatment

4 out of 5 stars
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I have to say what a difference Ewan made to my smile and confidence. I’d definitely recommend all the staff.

— Anonymous

Verified review (1611056) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your treatment provided by Ewan.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Professional

Review from Google

5 out of 5 stars
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Staff are accomodating and friendly...explains everything that needs to be done and praises you for being brave even if I am more than half century year old...🤭🤭🤭
Thank you very much, Ewan Bramley Dental Care... dental clinic with a ❤️❤️❤️

— dhes menodin

T255529 Review left 4 years ago
This review complies with Google's policies.

Ewan Bramley Dental Care

5 out of 5 stars
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Harriet Is a lovely woman and very professional.

— Lisa K

Verified review (1610264) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Lisa, it is hugely appreciated by the whole team at Ewan Bramley Dental Care. Its great to know you are happy with Harriet and her professionalism.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Highly recommend

5 out of 5 stars
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Great service as always, really cant fault this practice, highly recommend.

— Stacey C

Verified review (1610054) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind review Stacey, we're pleased to hear you are happy with your treatment and service with us!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Phil put my mind to rest!

5 out of 5 stars
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App with Phil to discuss crowns and how they look and are made. Very happy with the outcome. Phil put my mind at rest.

— Anonymous

Verified review (1609601) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind review, we're pleased to hear you are happy with your treatment after your appointment with Phil. We look forward to seeing you again in the future!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very professional

5 out of 5 stars
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I found all the staff at Ewan Bramley very friendly and professional. They were all very friendly and welcoming, I was put at ease straight away. Everything was explained to me about the procedures I would need and costs.

— Anonymous

Verified review (1609405) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind review, we're pleased to hear you are happy with the service you received from us here at the practice!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Bridge work

5 out of 5 stars
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Ewan and Devan (unclear of spelling)were both courteous helpful and professional, making me feel relaxed and aware of what was to take place. Many thanks for your continued assistance.

— Tony B

Verified review (1609382) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind review Tony, we're pleased to hear you are happy with the service you received from us and Ewan. We will pass on your kind words to him for you.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Toothache

5 out of 5 stars
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Ewan fitted me in very quickly, as I was suffering great discomfort.
I was seen the moment I arrived.
I am always made to feel very at home when I visit, and trust my dentist, Ewan implicitly. I would recommend this dental practice to anyone looking for a new dentist, and also anyone wanting cosmetic work, as mine was extensive, and I’m really really happy with the results.

— Jonny F

Verified review (1609139) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind review Jonny, we're pleased to hear you are happy with the service you received from us and Ewan. We will pass on your kind words and make sure we have tea and biscuits ready for your next appointment!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Always excellent and efficient

5 out of 5 stars
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Staff are all great - George is always great at explaining and taking his time to reassure me about the work he will do and making sure I’m happy with it.
Always excellent and efficient.

— Coral S

Verified review (1609109) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind review, we're pleased to hear you are happy with the service you received from us! We will pass on your kind words to George.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Painless root canal treatment

5 out of 5 stars
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I was treated by Ewan today for a root canal filling. I am always nervous at the dentist but Ewan and Ashleigh were very professional and friendly, chatting and putting me at ease. It was honestly pain-free and I told Ewan he is a wizard!

— Claire N

Verified review (1609131) Review left 4 years ago
This review was collected via online systems.

Reply from Union Quay Dental

Thank you for your kind review, we're pleased to hear you are happy with the service you received from us! We will pass on your kind words to both Ewan and Ashleigh.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— sarah pattie

T255669 Review left 4 years ago
This review complies with Google's policies.

Appointment

3 out of 5 stars
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See below

— Jean D

Verified review (1608727) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Good Morning Jean, thank you for your feedback. I apologise you felt bombarded by emails from the practice, please just ask if you would like us to remove you from the mailing list this won't be a problem.
Overall, how was your experience of our service? Don't know
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Really pleased with treatment

5 out of 5 stars
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Really pleased with treatment and the dentist went superbly and solved my problem immediately. Sorted in one thank you so much. This is why I recommended my nephew and wife to join the practice.

— Drummond A

Verified review (1608588) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind review, we're pleased to hear you are happy with the service you received from us!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Courteous, polite

5 out of 5 stars
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As ever, all of the staff are courteous, polite and very helpful. My purpose of my treatment is to straighten my teeth, culminating in a whitening treatment. I have had braces fitted for some 4 months and I am usually seen by Ewan himself. Ewan is clearly very experienced and performs in a very professional manner. I have the utmost confidence in Ewan and his team and I am very hopeful that his efforts will give me the results I am expecting. I wouldn’t hesitate to recommend Ewan Bramley Dental practice.

— David N

Verified review (1608510) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind review, we're pleased to hear you were happy with the service you received from Ewan. We will pass on your constructive comments on to Ewan and our treatment coordinator Bethany to look into for you.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Amazing treatment with Harriet today ,, she guided me through every step this being my first time ,, looking forward to my next visit thankyou so much x

— Linda Hearne

T255671 Review left 4 years ago
This review complies with Google's policies.

More than happy with the treatment

5 out of 5 stars
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Appointment was on time. Elaine came to meet me at Reception and escorted me to the Surgery where she explained my planned treatment. There was an issue with one of the machines but Elaine used the air polisher to obtain the required result.
I am more than happy with the treatment I receive at the Practice.

— Anonymous

Verified review (1607814) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind review, we're pleased to hear you were happy with the service you received from Elaine. We will pass on your kind words for you!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Knowledgeable, caring and helpful

5 out of 5 stars
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Staff on reception very helpful and Harriet was excellent. Knowledgeable, caring and helpful.
I will be back.

— Anonymous

Verified review (1607539) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for your kind review, we're pleased to hear you were happy with the service you received from Harriet and reception. We will pass on your kind words for you!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars