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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Root canal treatment and dental hygienist

5 out of 5 stars
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Emily the dental nurse and George the dentist were excellent, they put me at ease and did a great job on my tooth. They kept checking I was ok, I am delighted with the high standard of care I was given.
The next day I visited Beth the hygienist, very professional and gave me great advice on how to keep my teeth clean. Beth was very gentle when cleaning my teeth. Thank you to Emily, George and Beth.

β€” Angela B

Verified review (1607267) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Angela, thank you for your kind review! We are pleased to hear that you are happy with service you received with us. We will pass on your compliments to George, Emily and Beth.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Excellent

4 out of 5 stars
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Excellent. Helpful, kind and informative.

β€” Anonymous

Verified review (1606890) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello, thank you for taking the time to send us a review. We are always happy to hear about your positive experience. This is greatly appreciated. We wish you a very good weekend.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Big thanks to Jamie Drury and Beth the hygienist,
Would highly recommend
Thanks again

β€” Anth Gallagher

T255658 Review left 4 years ago
This review complies with Google's policies.

Great attention to detail

5 out of 5 stars
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Great attention to detail, customer care and advice by Beth. Love having a good clean of teeth and gums every three months.

β€” Douglas L

Verified review (1606361) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello Douglas, we are always happy to see you. Thank you for sending us a review. We are delighted to read that you had a good experience and we look forward to seeing you again soon. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very happy with service

5 out of 5 stars
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Very friendly staff and knowledgeable. Very happy with service.

β€” Helen H

Verified review (1606233) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello Helen, any time! We are always happy to welcome you at the practice. Thank you for your kind review. Have a wonderful evening. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

An amazing team

5 out of 5 stars
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I can be nervous for a number of reasons when having work done on my teeth. However I felt listened to and confident that I was in good hands. Both my dentist and the 2 assistants were professional and made me feel comfortable.
An amazing team of people.
Many thanks.

β€” Anonymous

Verified review (1605769) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello, thank you very much for taking the time to send us such a positive review. This is very much appreciated and we all wish you a very good evening. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Comfortable experience

5 out of 5 stars
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Great and comfortable experience.

β€” Anonymous

Verified review (1605627) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello, thank you for your positive feedback. We are delighted to read that you had a great and comfortable experience with us. This is the best compliment a dental practice can dream of. Thank you and have a very good evening.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Excellent and professional

5 out of 5 stars
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Excellent and professional service.

β€” Anonymous

Verified review (1605580) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello, thank you for finding the time to send us a review. It is always a reward for us to read the words 'excellent and professional service'. We wish you a very good evening. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

First class dental treatment

5 out of 5 stars
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Annual routine dental check with Ewan. Very informative throughout. First class dental treatment...... As always.

β€” Paul O

Verified review (1605200) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello Paul, thank you for your positive feedback. We are delighted to read that you had a first class treatment. It is always a pleasure to welcome you for your annual routine dental check-up and we all look forward to seeing you again. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Fantastic

5 out of 5 stars
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Always quickly seen and treated.
Always a professional service.
Fantastic.

β€” Anne C

Verified review (1604936) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello Anne, thank you for finding the time to send us such a positive review. This is very much appreciated and we are delighted to read that you had a fantastic time with us. We wish you a good evening. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The best dentist 🦷 practice in my lifeπŸ™πŸ˜‚the staff are so friendly and helpful and Dr.Dandanov is extremely knowledgeable and very professional.
Thank you πŸ™.

β€” Oksana Jansone

T255672 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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A great service at Ewan & Bramley, receptionist friendly and easy to make bookings. Jorlath is very professional with his work.
Thanks again

β€” Steve

T255474 Review left 4 years ago
This review complies with Google's policies.

Gold standard

5 out of 5 stars
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So pleased I found Ewan Bramley Dental Care; the treatment & care I receive is the gold standard. As a rock fan, I like to turn the volume up to the proverbial 11 but my dental care goes a notch higher - 12/10!

β€” Andrew B

Verified review (1604919) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello Andrew, Thank you for sending us such a rock n' roll feedback. We are delighted to read about your gold standard experience with us. We wish you a very good evening. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Appointment with Harriet

5 out of 5 stars
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Nice friendly service from reception and Harriet is extremely welcoming and has a lovely natural way about her. She takes time to explain the products.

β€” Anonymous

Verified review (1604480) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you very much for taking the time to send us a review. Harriet will be delighted to read such a positive feedback. Have a wonderful evening. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Brilliant Service

5 out of 5 stars
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My first appointment in over 4 years and was very nervous and anxious. All of the staff made me feel relaxed and comfortable. The dentist explained everything clearly and what would be needed going forward. Was never rushed and was very pleased with the whole experience. Thank you.

β€” Karen G

Verified review (1603790) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello Karen, this is a very positive review and we are happy to hear that the whole procedure was a pleasant experience for you. Thank you again for taking the time to send us such a positive feedback. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Pleasantly surprised

5 out of 5 stars
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Went in for an extraction very worried as the last one I had abroad was a nightmare. Everything was clearly explained before and after the procedure and I was pleasantly surprised at how easy quickly everything went.

β€” Alan B

Verified review (1603477) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello Alan, thank you for taking the time to write a review about your positive experience with us. This is always good to hear that all went well and that the procedure was clearly explained to you. It certainly makes the difference. Thank you again and have a good evening.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very approachable

5 out of 5 stars
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Excellent friendly dentist. Ewan and his team are professional and make you feel at ease and are very approachable.

β€” Anonymous

Verified review (1603472) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you very much for your positive review. We are all delighted to hear that you had a good and friendly experience with us. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Efficient and understanding

4 out of 5 stars
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Excellent, efficient and understanding. Great support staff. Hygienist Yasmin’s treatment was an informative pleasure.

β€” Anonymous

Verified review (1603423) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you very much for finding the time to send a review. Your kind words are greatly appreciated and Yasmin will be delighted to know that her treatment was an informative pleasure. We look forward to seeing you again. Kind regards
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 4 out of 5 stars

Extremely happy

5 out of 5 stars
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Courteous & friendly staff. Thorough & positive evaluation with full explanation/diagnosis for treatment.
Extremely happy with the experience.

β€” Anonymous

Verified review (1603142) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you very much for your kind words. Your comments are greatly appreciated by the entire team and we look forward to seeing you again soon. In the meantime, have a wonderful evening. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I am a new client to this practice which I found very friendly, from the girls on reception who have a lovely smile when you enter, to the dentist themselves and their assistants who are very informative of what needs to be done. I would recommend this practice as for what I've seen and heard up to now has been great πŸ‘ πŸ‘Œ

β€” Shaun Watson

T255673 Review left 4 years ago
This review complies with Google's policies.