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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Great service and attention

5 out of 5 stars
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As always great service and attention from Elaine the hygienist, she always gives advice and has time to show how to improve brushing and cleaning techniques, thank you.

— Susanne E

Verified review (1600661) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Susanne, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your treatment provided by Elaine, its great to know she gives you advice and shows you techniques.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Facebook

5 out of 5 stars
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The most friendly and helpful dentist practice I’ve ever been to. I’ve always been so anxious when visiting the dentist but both Chris and Jamie have always put me at ease - I would recommend them to anyone! The staff are amazing and so talented! Feel so much better with my teeth make over - thank you! ☺️

— Anonymous

T83170 Review left 4 years ago
This review complies with Facebook's policies.

1st class service!

5 out of 5 stars
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Always 1st class service! Wouldn’t go anywhere else.

— Anonymous

Verified review (1600635) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Totally confident

5 out of 5 stars
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The really friendly attention of staff and making you feel totally at ease. Ewan is the only dentist who I’m totally confident with, he explains everything and makes me comfortable.

— Lynn E

Verified review (1600096) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Lynn, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. Its great to know Ewan explains your treatment carefully and makes you feel comfortable during your appoinments.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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Had a very positive experience at Ewan Bramley Dental Care. Having a filling replaced is never something you look forward to but Chris, my dentist was fantastic in the way he took my through the process. Everything from explaining what he was doing and the options I had, to the final result. Nothing was rushed, I was totally pain free throughout and the new filling looks and feels indistinguishable from a normal healthy tooth.

— John Garrard-Manning

T255677 Review left 4 years ago
This review complies with Google's policies.

Amazing Hygienist Appointment

5 out of 5 stars
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As a new patient, this was my first hygienist appointment with Yasmin Williams - what can I say? This was the most gentle yet most thorough hygienist care I have ever experienced! Yasmin was so pleasant, friendly and professional explaining everything she was doing as the appointment proceeded. She also gave me some good advice on how to improve my oral hygiene. My teeth feel fantastic and super clean and shiny!

— Karen A

Verified review (1599625) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Karen, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you were happy with the treatment provided by Yasmin and that she remained professional and friendly throughout your appointment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Appointment within a very reasonable time

5 out of 5 stars
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Obtain an appointment within a very reasonable time.
Required treatment is fully explained with visuals photos and X-ray, and also the reasoning behind it.

— Anonymous

Verified review (1599250) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Professional

First class treatment

5 out of 5 stars
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First class treatment from Elaine as always, she is so knowledgeable about keeping good mouth hygiene. Elaine makes me feel at ease and comfortable while having treatment. Ewan Bramley Dental Care is professional from the minute you step inside, from the receptionists, Elaine right the way through to Ewan. I’m a very happy patient. Thank you.

— Michelle M

Verified review (1599181) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Michelle, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Elaine makes you feel at ease during your appointments and offers advice about your oral hygiene.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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First visit today to Ewan Bradley Dental Care.
Recommended by my family member.
Contacted them for appointment, offered a 9am following morning with George.
Very welcoming and calm environment.
George was excellent, I found him professional and very pleasant.
He explained carefully what my options were, gave me advice and listened to my questions to put me at ease.
First time I have come out of a dentists and felt confident to return, not traumatised
I have made an appointment to return for further treatment.
Highly recommend this dental practice and George.

— Anonymous

Verified review (1599076) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know George remained professional and pleasant during your appointment and explained the treatment options to you carefully. We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Facebook

5 out of 5 stars
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I was supposed to collect some new aligners weeks ago but had a lot on at work and hadn’t had a chance to pop in. I got a text from reception on Friday regarding posting them to me and as I have a memory like a sieve I promptly forgot about it and didn’t reply!

Got home tonight and my aligners were waiting for me. Fantastic service as always. Thank goodness the EBDC team are on the ball even when I’m not, they always go the extra mile. Thank you 😊

— Anonymous

T83171 Review left 4 years ago
This review complies with Facebook's policies.

Excellent service

5 out of 5 stars
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I had an appointment with Elaine (hygienist) to have my teeth cleaned and polished.
Elaine was very professional and friendly, she put me at ease immediately.
Excellent service.

— Carol T

Verified review (1598151) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Carol, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the treatment provided by Elaine and that she put you at ease during your appointment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent, on time

5 out of 5 stars
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Excellent, on time, professional and friendly.

— Ian P

Verified review (1598071) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Ian, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Absolutely fantastic

5 out of 5 stars
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Absolutely fantastic from moment entered reception totally looked after put at ease and dealt with so friendly and helpful. You feel dentist (Jamie) and technicians have time for you and want to give you best service and results - so laid back and all geared about the customers wishes, no hard sell or promoting products of works.

— John M

Verified review (1598052) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review John, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by everyone at the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very personal service

5 out of 5 stars
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Very personal service, friendly and professional.

— Anonymous

Verified review (1597990) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Richard Lilley

T68108 Review left 4 years ago
This review complies with Google's policies.

Fast, efficient, polite

5 out of 5 stars
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Fast, efficient, polite and professional. Would use again.

— Jake H

Verified review (1597726) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Jake, its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Informative, took time to listen

4 out of 5 stars
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Pleasant, informative, took time to listen and answer any questions I had.

— Anonymous

Verified review (1597721) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you very much for your positive feedback. This is highly appreciated. We look forward to seeing you again soon. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Temporary crown fitted

5 out of 5 stars
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Very efficient treatment. Very polite and sensitive approach, appointment started late but delay apologised for and explained. No problem. Very happy with everything.

— Maureen E

Verified review (1597700) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you very much Maureen for taking the time to write such a nice review. We are very happy to read about your positive experience. We look forward to seeing you again soon. Kind regards.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Appointment with Lisa Carnaby.

5 out of 5 stars
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Routine appointment, however I needed some time with the Duty Dentist after some issue with my Bridge.
Absolute panic thinking it was a problem with my Implants, however it was quickly sorted.
Lisa very helpful as always and Professional despite my panic!
She explains every time that my Implants are secure ,but I am always nervous, as I would not want to go through another Implant procedure!

— Pat T

Verified review (1597338) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for finding some time to write such a positive feedback Pat. This is very much appreciated. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Hygienist Appointment

5 out of 5 stars
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Really pleased with the level of care and service at Ewan Bramley. Beth the hygienist was really friendly and welcoming, talked through everything really clearly and offered some great advice for after care. Cheers.

— Ben S

Verified review (1597261) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your very positive feedback Ben and we are looking forward to seeing you again. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient