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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Ewan Bramley Dental Care

5 out of 5 stars
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Well what can I say, it's the first honest dentist I have been to, when he said it won't hurt and won't be as bad as I thought he was actually telling the truth. I was getting bridges on my teeth and very nervous, I have never been brave when it comes to going to the dentist and in the past I would rather have got a tooth out than sit in that chair for any longer than necessary. Not any more, I sat in the chair for approximately 1hour 30 mins and never felt a thing. Ewan and Charlotte put me at ease, we listened to music and they got on with the job without me panicking. The bridges I got are temporary and I have to go back but this time without all the panicking before hand lol. From the moment you walk into the practice you are treated more as a friend than a client, everyone who enters or passes speaks to you. I have never experienced such a friendly practice and I now certainly won't be dreading going to the dentist anymore.

— Diane K

Verified review (1597207) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you very much for your lovely feedback Diane. We are so happy to read your positive experience with us. This is very much appreciated and we look forward to seeing you again soon. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Elaine always pleasant always helpful and gives me advice on dental health care. thankyou so much.

— Dylan Paterson

T68047 Review left 4 years ago
This review complies with Google's policies.

Reply from Union Quay Dental

Thank you very much Dylan for your comments. We'll make sure Elaine will know about your positive feedback. We look forward to seeing you again soon. Kind regards

Excellent treatment

5 out of 5 stars
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Excellent treatment in every respect.

— Anonymous

Verified review (1597044) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for taking the time to write a review. Your comments are important to us and we are always happy to see such a positive feedback. Kind regards
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Always amazing

5 out of 5 stars
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Always amazing and always professional.

— Anne C

Verified review (1597032) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Anne, its hugely appreciated by the whole team here at Ewan Bramley Dental Care . We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Brilliant service

5 out of 5 stars
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Another amazing appointment with Lisa, never felt so relaxed at the Dentist - 100% brilliant service would totally recommend.

— Bronia P

Verified review (1597117) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you very much for your very positive feedback Bronia. We are delighted to see that you are feeling so relaxed and we are looking forward to seeing you again soon. Kind regards.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Replacement of lower central veneer tooth

5 out of 5 stars
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I have been attending Ewan Bramley's Dental Practice for about 3 years now and it's something I should have done years ago. No matter which person from receptionist to the boss (Ewan Bramley) you interact with they are professional, courteous and extremely pleasant. If you have a problem they go out their way to help, same day service if at all possible. I have recommended them to friends and close family.

— Wilf W

Verified review (1596896) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Wilf, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice. Its great to know the whole team are professional, courteous and pleasant. Thank you so much for recommending us to your family and friends, it was so lovely to see you the other day!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Fantastic

5 out of 5 stars
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Fantastic, very relaxing vibes.

— Anonymous

Verified review (1596837) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a reviewl, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

My teeth are sparkling

5 out of 5 stars
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My teeth are sparkling - thank you.

— Michael D

Verified review (1596727) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Michael, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Implants

5 out of 5 stars
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From first going for implants, from beginning to end treatment the whole process getting my implants, every body has been first class, thank you.

— Alan S

Verified review (1596696) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Alan, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— william brown

T67896 Review left 4 years ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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Excellent service and treatment from the staff for my recent appointment.

— Alan L

Verified review (1596512) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Alan, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Everything explained

4 out of 5 stars
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Very helpful and welcoming - everything explained.

— Anonymous

Verified review (1596285) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

I felt I was in safe hands

4 out of 5 stars
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Communication was very good and both the dentist and dental nurse were friendly, considerate and extremely professional. I felt I was in safe hands.
Re question below on outcome of treatment, I don't feel qualified to answer as my course of treatment has not yet finished.

— James M

Verified review (1596254) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review James, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you received great communication during your appointment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Root Canal Treatment, Everyones favourite

5 out of 5 stars
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Had to have a root canal treatment, I do not think anyone would say they enjoy having this done. However George did an amazing job, and made sure he did a thorough procedure. Hopefully I will no longer have difficulties from this tooth. Thanks to all.

— Anonymous

Verified review (1596188) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with treatment provided by George and we hope you do not have further difficulty with your tooth.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Annual revue

5 out of 5 stars
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A good appointment. Problem with a sharp tooth which Ewan ground down. Excellent treatment as always, pleased that I transferred to this practice.

— Richard B

Verified review (1596185) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Richard, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Hygiene Appointment

5 out of 5 stars
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Had a lovely experience again with Elaine who explained everything to me and how to take extra time with my teeth. Always very helpful.

— Margaret F

Verified review (1595954) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Margaret , it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Elaine and that she explains everything during your appoimtment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Amazing customer service

5 out of 5 stars
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Great service as always with everything being explained fully and options provided. It is always a very nice experience visiting this dental practice hence why I pay the monthly fee especially compared to my previous dentist. Ewan, George and all of the team always deliver amazing customer service and advice.
Thank you.

— Sonia W

Verified review (1595865) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Sonia, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice. Its great to know everything has been fully explained and different options were provided.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Fantastic

5 out of 5 stars
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Great friendly service.
Fantastic.

— Anonymous

Verified review (1595802) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Teeth grinding solved.

5 out of 5 stars
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I have ground my teeth for years and the mouth guard Nast been invented that can withstand my very strong jaws! I recently had botox injections to try to alleviate the problem and I am staggered by how successful it has been. No more aching jaws and teeth and no more headaches. Brilliant outcome, I would strongly recommend this treatment to any tooth grinders out there. Thank you to the staff involved.

— Anonymous

Verified review (1595623) Review left 4 years ago
This review was collected via online systems.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know the botox injections have been successful and helped with your headaches and aching jaws.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Other

Review from Google

5 out of 5 stars
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Caring efficient professional dental care.

— Judith Cobb

T67715 Review left 4 years ago
This review complies with Google's policies.