Union Quay Dental

Review from Google

Polite and professional

— Catherine Hunter

T67658 Review left 4 years ago
This review complies with Google's policies.

Couldn’t recommend enough

One of the best things that I’ve done is move my dental treatment to Ewan Bramley. Hygienist appointment today with Beth which was absolutely brilliant as always. I get great advice on how to look after my teeth, and you can tell all of the staff care. Couldn’t recommend enough.

— Ben C

Verified review (1595712) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Ben, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Beth, its great to know she gives you great advice.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? Yes

Which best describes you? Patient

The service has always been impeccable

My appointment with Elaine for a clean and polish was, as always, wonderful.
Elaine was professional and personalised in her approach as always which is appreciated.
I have been coming to Ewan Bramley’s for some time now and have had an array of treatments, including an implant,braces, multiple fillings, emergencies and general maintenance and whitening and I honestly could not and would not go anywhere else, the service has always been impeccable.

— Charlotte M

Verified review (1595412) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Charlotte, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Elaine ad that she remained professional and personalised throughout your appointment.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? Yes

Which best describes you? Patient

Review from Google

The best! Friendly, efficient, canny, I get quick responses to emails, helpful, 10/10 service, would definitely recommend

— N G

T67509 Review left 4 years ago
This review complies with Google's policies.

As always service brilliant

As always service brilliant.
Made to feel welcome and relaxed.
Ewan and his team are always friendly and professional.
My husband has now joined the practice and I would definitely recommend.

— Heather C

Verified review (1595207) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Heather, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you were made to feel relaxed and comfortable during your appointment. Its great to know you would recommend us too.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? No

Which best describes you? Patient

Undoubtedly the best

The professionalism and friendliness of the whole team is outstanding. My treatments were explained to the highest level and I was made to feel comfortable and anxiety free. Fantastic tips on maintaining dental hygiene also. Undoubtedly the best, thanks again Chris, Emily and Beth.

— Beverley C

Verified review (1595145) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Beverley, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with treatment and service by Chris, Emily and Beth.

Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating)

Ewan Bramley Dental Care

Excellent service.

— Jon W

Verified review (1595016) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Jon, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? No

Which best describes you? Patient

Ewan Bramley Dental Care

As always, very good.

— Derek B

Verified review (1594850) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Derek, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? Yes

Which best describes you? Patient

Recent appointment

I am happy with the quality of the work however the amount of time I had wait for an appointment after numerous cancellations by the dentist which resulted in me having to have my brace on longer than necessary.

— Karen L

Verified review (1594503) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Karen, It's great news that you are happy with the results. Of course we would like to apologise for having to cancel some appointments. Ewan is now fully fit again after managing to overcome a rather nasty and persistent chest infection, he is now back to seeing all of of his patients. This would be a great time for me to thank the team for stepping up and seeing his patients where they could. Many Thanks Richard Bramley.

Overall, how was your experience of our service? Poor

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? Yes

Which best describes you? Patient

Hygienist

Efficient, friendly and thorough. Nothing else I could wish for as far as a dental visit is concerned.

— Julie G

Verified review (1594707) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Julie, it is hugely appreciated by the the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? Yes

Which best describes you? Patient

Ewan Bramley and the whole team

I had a very negative association with my last dentist which prevented me for scheduling appointments.
I can highly recommend Ewan Bramley Dental Care who provide a positive and warm manner which certainly helps with any nerves and helps you feel at ease. I was extremely anxious but no longer feel this way, creating a comforting and welcoming environment I believe is key.
Ewan provides clear professional recommendations and has the patience of a saint!

— Melanie S

Verified review (1594680) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Melanie, it is hugely appreciated by the the whole team here at Ewan Bramley Dental Care. We are thrilled to know you have been put at ease and no longer feel anxious coming to our practice.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? Yes

Which best describes you? Patient

Dental Hygienist

Yasim was very professional in her work, talking me through each stage of the procedure in an an informative manner, asking me and checking I was comfortable. Great.

— Suzanne B

Verified review (1594529) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Suzanne, it is hugely appreciated by the the whole team here at Ewan Bramley Dental Care. We are thrilled to know Yasmin was professional during your appointment and talked you through each stage of the procedure.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? Yes

Which best describes you? Patient

I was very well treated

I was given an emergency appointment immediately for what I thought was a broken tooth but in fact it was a filling that came out. I was very well treated, the filling replaced, the procedure explained I suffered no discomfort and I was extremely grateful.

— Patricia D

Verified review (1594512) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Patricia, it is hugely appreciated by the the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided to you.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? No

Which best describes you? Patient

Ewan Bramley Dental Care

All three of my appointments ( emergency for an abscess, subsequent root-canal treatment, and my new patient inspection) were conducted in exemplary manner. In particular, the root-canal treatment was minimally uncomfortable and I was fully informed throughout of what was happening. Reception services are very good.

— Michael K

Verified review (1594438) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Michael, it is hugely appreciated by the the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your dental treatment and were fully informed throughout of the process.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? Yes

Which best describes you? Patient

Excellent treatment

I was given an emergency appointment immediately for a broken tooth and received excellent treatment by professional staff.

— Patricia D

Verified review (1594339) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Patricia, it is hugely appreciated by the the whole team here at Ewan Bramley Dental Care. We are thrilled to know you managed to get your broken tooth sorted.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? Yes

Which best describes you? Patient

First Hygiene Appointment at Ewan Bramley

I was a little bit nervous about the appointment however Beth put me at ease straight away. I was given lots of helpful information. Beth cleaned my teeth and gums without any pain or discomfort. My teeth look really good and with Beth’s advice I hopefully can look after my teeth and gums until my next appointment.
All the staff I have met have been very professional and have made me feel at ease. Thank you.

— Susan S

Verified review (1594213) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Susan, it is hugely appreciated by the the whole team here at Ewan Bramley Dental Care. We are thrilled to know Beth has given you advice on how to look after your teeth and gums. Its great to know our staff put you at ease during your appointments.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? Yes

Which best describes you? Patient

Excellent

Excellent service as always.

— Heather M

Verified review (1594129) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Heather, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? Yes

Which best describes you? Patient

Broken tooth repair

Gob smacked at price for treatment even though pay a monthly payment and had nothing done for over 2years due to covid….not happy

— Shaun S

Verified review (1593912) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Shaun, we were happy that we could get this issue remedied for you and now you can receive emails from us this problem shouldn't happen again. Many Thanks Richard Bramley.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Would you be interested in Sunday appointments? Yes

Which best describes you? Patient

Review from Google

This person left a star rating but no comment.

— Maxine Hitch

T67369 Review left 4 years ago
This review complies with Google's policies.

Review from Google

Amazing service as always but this time it was another level. Just when you think it's great they show they are more than a dentist and are wonderful human beings too.

— Alan Robson

T67370 Review left 4 years ago
This review complies with Google's policies.