Great appointment with Jamie and Phil they explained all and sounds great. Very nice de natal nurse and receptionists. Great team.
— Anonymous
Verified review (1591639)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review , it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Jamie and Phil explained the process of your treatment thoroughly.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Treatment
Just came to the end of my treatment with braces I still have a large gap which I was assured would be closed during treatment.. left disappointed considering the cost of treatment. I came as a recommendation and honestly wish I had of shopped around first as I now know of people who have had better treatment at half the cost.
— Anonymous
Verified review (1591610)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
We are very sorry to hear that you are not happy with your treatment with us. Please give us a call so we can discuss this further to resolve any issues.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Brilliant
Just had my appointment with Jamie this morning, as with my previous appointments outstanding, true professionalism, really friendly as are all the staff, so glad I chose this dental practice, just brilliant.
— Maria C
Verified review (1591619)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Maria, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Jamie was professional and friendly during your appointment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Pricing was very fair
Very friendly, competent, professional experience. Pricing was very fair.
— Anonymous
Verified review (1591412)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
First class
I can’t speak highly enough of my hygienist Elaine. Always receive first class treatment, Elaine also puts me at ease. Would highly recommend Ewan Bramley Dental Care.
— Michelle M
Verified review (1591195)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Michelle, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Elaine puts you at ease and provides you with a first class treatment!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Ewan Bramley Dental Care
Friendly but above all professional service, so happy with my porcelain veneers. The journey from start to finish was pain free and I'm very happy with the end product.
— Ashley M
Verified review (1591144)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Ashley, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled you are happy with your veneers and the service provided by the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
The staff are amazing
Walked in nervous and in pain - came out minus a tooth and totally relaxed.
The staff are amazing.
Thank you.
— Angela M
Verified review (1591117)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Angela, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Excellent experience
Excellent experience with Hygienist Beth today. Probably the gentlest person ever to place her fingers in my mouth! Felt comfortable, in control and relaxed throughout.
— Anonymous
Verified review (1591136)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Beth was so gentle and made you feel relaxed and comfortable during your appointment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Dom Mc
T66626
Review left 4 years ago
This review complies with Google's policies.
Reply from Union Quay Dental
Thank you for taking the time to rate us with five stars Dom, it is hugely appreciated by the whole team here at Ewan Bramley Dental care.
Pleased with the outcome
Everything was very professional. Pleased with the outcome.
— Paul M
Verified review (1590758)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Paul, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Wouldn't want to go anywhere else
Just been in for one of my twice yearly appointments with Elaine the Hygienist. Cannot praise her enough. She is always professional and friendly which makes me relaxed and comfortable throughout my appointment. I have been coming to the practice since it first opened many years ago and wouldn't want to go anywhere else.
— Anonymous
Verified review (1590487)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Elaine was so professional, friendly and made you feel comfortable during your appointment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
First hygienist appointment for approximately 10 years.
My hygienist was Beth. I have to say that my last time at my old dentist didn’t bare any resemblance to the care and complete professional of Beth. Very efficient. Thank you.
— Leslie K
Verified review (1590271)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Leslie, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Beth was so efficient during your appointment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Fantastic levels of care
Fantastic levels of care and attention by Beth.
Provided advice given on how to protect gums better.
— Anonymous
Verified review (1590047)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Beth was so attentive during your appointment and offered advice on how to protect your gums.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Friendly helpful staff
Made to feel totally at ease and treated by friendly helpful staff.
— John M
Verified review (1589952)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review John, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice and that you are made to feel at ease during your appointments.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
I was put at ease
I followed instructions given to me prior to my appointment and attended the clinic after ringing reception who then text me to come inside. It was very clean and my appointment was on time.
Receptionist was friendly and the dentist treated me when I arrived and chatted as he took me to his room.
I was put at ease and we talked through my wishes and expectations for my treatment. Came away happy, just waiting for confirmation to be emailed regarding prices and the next step to arrange the procedures.
I can’t comment on procedure as I was just having a consultation.
— Anonymous
Verified review (1589932)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Everything went perfectly
Today I brought my daughter along to her first appointment with Ewan.
Everything went perfectly as usual, and my daughter came away with a smile on her face.
— Anonymous
Verified review (1589911)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Ewan.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
First class
My recent appointment with Ewan was a very positive experience, the treatment I received was first class and ended 2 months of worry.
A crown had become loose and I was very afraid I was going to have my tooth removed.
Ewan was able to replace the crown and save my tooth once again.
— Maureen C
Verified review (1589910)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Maureen, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your treatment provided by Ewan. Its great to know Ewan has been able to replace your crown.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Annual hygienist exam
As always a fast efficient professional service form this practice.
I trust this practice implicitly and have always received excellent service
Great time and care taken with me, great staff, very kind friendly and helpful and informative cannot recommend this company enough
Thank you. And all your lovely staff.
— David G
Verified review (1589869)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review David, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Understanding, reassuring
As normal Yasmin was great. Understanding, reassuring and professional. She is always clear about what I am doing right but what I need to do to improve my mouth and teeth care. This is always carried out in a supportive way. Although there is not much time to chat, she is easy to talk to.
Thanks Yasmin.
— Ian P
Verified review (1589860)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Ian, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Yasmin is so understanding and reassuring during your appointments and gives you advice on how to improve your dental care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Excellent service
Excellent service as always, and how nice in these times to hear people (staff) with cheery voices and smiling.
— Dennis C
Verified review (1589834)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Dennis, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
