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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

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Latest Reviews by Working Feedback

Very reassuring and professional

5 out of 5 stars
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Dani really put me at ease and was very reassuring and professional and did an excellent job. I will certainly request Dani again.

— Anonymous

Verified review (2419838) Review left 5 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi there.
Thank you for your lovely feedback. We’re so pleased Dani made you feel comfortable and well looked after.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I would highly recommend this dental practice. The staff couldn’t be more professional, friendly and helpful. I can’t thank George enough who is amazing at what he does. I was always put at ease, treatments were fully explained and am I am so happy with the results. First class service

— Jeanette Nelson

T408140 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Jeanette.
Thank you so much for the recommendation and lovely feedback. We’re so pleased you felt at ease and well informed throughout your treatment. George and the team will really appreciate your kind words, and we’re delighted you’re so happy with the results!

An understanding manner

5 out of 5 stars
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My worries, concerns and phobias are always taken into account and dealt with in an understanding manner by George. He explains things well and I feel safe in his hands.

— Sarah S

Verified review (2417836) Review left 5 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Sarah.
Thank you for your lovely review. We’re so pleased George helps you feel comfortable, understood, and safe during your visits.
We look forward to seeing you again, soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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A world of difference from previous experience in the NHS. Detailed examination and review from a very friendly staff. Not a phrase normally associated with dentistry but I'm almost looking forward to my next visit.

— Will Walker

T407308 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Will.
Thank you for the lovely review. We’re so pleased you felt well looked after by the team and had such a positive experience with us.
We look forward to working with you to keep your confidence high.
See you again, soon.

Phenomenal

5 out of 5 stars
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Heather Carr is phenomenal

— David S

Verified review (2417148) Review left 5 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi David.
Thank you so much for leaving a kind review.
We look forward to seeing you again at the practice!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Mark Wright

T406629 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Mark.
Thank you for leaving us 5 *'s.
We look forward to seeing you again, soon.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Rosalyn Johnson

T406630 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Rosalyn.
Thank you so much for leaving us a 5 * rating!
We look forward to seeing you again, soon.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— David Smith

T406631 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Thank you for leaving us 5 *'s David!

Review from Google

5 out of 5 stars
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Great dental practice who focus on prevention and good care of your teeth and mouth. Really nice welcoming friendly staff across the whole service. I value the 2 x yearly hygienist appointments, check ups with good dentists, and the reassurance I can have an urgent appointment if needed. Lovely new decor in the building too.

— Vicky

T406632 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Vicky.
Thank you so much for your thoughtful review! We’re delighted to hear that you value our approach and the care provided. We are glad to hear you like the new look.
We look forward to continuing to care for your smile in the future.

Review from Google

5 out of 5 stars
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Excellent service and results

— Naysin Lambert

T406417 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Dear Naysin.
Thank you for your kind feedback. We’re delighted to hear you were happy with both the service and your results. We really appreciate you taking the time to share your experience and look forward to seeing you again soon.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— carole bennett

T406418 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Carole.
Thank you for leaving 5 *'s. We look forward to welcoming you again soon.

Great

5 out of 5 stars
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Great service

— Anonymous

Verified review (2414838) Review left 5 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi.
Thank you for your kind words. We’re delighted you were happy with the service and appreciate you taking the time to share your experience. We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Amazing service and Jarleth put me at ease as I get extremely nervous.

— sharon robson

T406247 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Sharon.
Thank you so much for your kind feedback. We’re really pleased to hear you had an amazing experience and that Jarlath was able to help you feel at ease. Supporting nervous patients is very important to us. We look forward to seeing you again soon.

Very good service

5 out of 5 stars
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Very good service and lovely lady doing the dentistry

— Anonymous

Verified review (2414727) Review left 5 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi.
Thank you for your lovely feedback. We’re so pleased to hear you had a positive experience and felt well looked after. Your kind words mean a lot to our team, and we’ll be sure to pass them on. We look forward to welcoming you back again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Top Dentist- highly recommend.
Farah is 5 star

— Rita Burlison

T405881 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Rita.
Thank you so much for your wonderful review and recommendation. We’re so glad you had such a positive experience. We look forward to welcoming you back again soon.

Review from Google

5 out of 5 stars
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Excellent service

— Julie Anne Devine

T405531 Review left 5 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Dear Julie.
Thank you for your kind feedback. We’re delighted to hear you had an excellent experience with us. We really appreciate you taking the time to leave a review and look forward to seeing you again.

The staff are very pleasant

5 out of 5 stars
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Very happy with treatment and the staff are very pleasant.

— Carol S

Verified review (2413899) Review left 5 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Carol.
Thank you so much for your kind feedback. We’re really pleased to hear you were happy with your treatment and found our team pleasant and welcoming. We truly appreciate you taking the time to share your experience, and we look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Union Quay Dental

5 out of 5 stars
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All good

— Malcolm R

Verified review (2411561) Review left 6 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Malcolm.
We are glad everything went well.
We look forward to seeing you again, soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class

5 out of 5 stars
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First class treatment again at Union Quay.

— Anonymous

Verified review (2411034) Review left 6 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for your kind feedback!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and professional

5 out of 5 stars
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Seen promptly, the dentist very friendly and had a professional approach, happy with service

— Anonymous

Verified review (2410103) Review left 6 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi.
We are glad you had a great appointment.
We look forward to seeing you again, soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient