Very professional. Made me feel at ease, definitely recommend.
— Gary H
Verified review (1589828)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Gary, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice and you were made to feel at ease during your appointment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
5 star treatment
I can’t speak highly enough of Elaine my hygienist. Always receive 5 star treatment and would not go to anyone else. Super friendly too.
— Elaine C
Verified review (1589810)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Elaine, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the treatment provided by Elaine and that she is always so friendly during your appointment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Today with a fantastic dentist
I had an appointment with Jarlath McAteer who was great. I am very nervous at the dentists, but he sorted out my immediate issue and helped me relax and listened to what I said I required. He did not totally agree with my approach but took the time and trouble to tell me why.
We have arranged a future consultation so that everything can, hopefully, be resolved.
— Lynda M
Verified review (1589726)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Lynda, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Jarlath and that he helped you to relax and listened to you during your appointment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Recent appointment
Jamie was professional as and as a nervous patient put me at ease. He advised of the options for treatment and is to e-Mail details of options and relevant costs for longer term treatment to enable me to make a decision.
— June Y
Verified review (1589713)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review June, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Jamie and that he was professional and made you feel at ease during your appointment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Appointment with the Hygienist
A very thorough review of the teeth and gentle cleaning undertaken. Good communication and feedback.
— Anonymous
Verified review (1589663)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice and you received good communication and feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Emergency
As usual Ewan Bramley dentist practice got me in quickly for an emergency broken tooth. Ewan was his normal cheery, professional self and did a speedy and excellent job.
— Elaine S
Verified review (1589593)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Elaine, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. Its great to know you managed to get an emergency appointment quickly to fix your broken tooth. We are thrilled Ewan was professional and you are happy with your treatment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
My first time at Ewan Bramley after they arranged an emergency appointment for me within a few hours of enquiry. Jamie, Ashley and Jessica were all fantastic and clearly explained the issues and treatments needed. Jamie put me at ease straight away and It was one of the most comfortable dental experiences I've had considering I usually get anxious during treatments. Highly recommend.
— Grace
T65524
Review left 4 years ago
This review complies with Google's policies.
Bridge work
Today was the third and final appointment in respect of my bridge work.
The process was undertaken by Ewan who, as always, was quick to put me at ease and complete the process in a wholly professional manner.
The whole team are always considerate and caring and this was no exception.
Thank you for undertaking this particular piece of work so well.
— Tony B
Verified review (1589451)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Tony, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your bridge treatment provided by Ewan. Its great to know he put you at ease and completed your treatment in a professional manner.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Brilliant service
Happy with the full service, very thorough, explained every step and very patient! Would definitely recommend!
— Anonymous
Verified review (1589409)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Ewan Bramley Dental Care
All good, problem resolved.
— Bob L
Verified review (1589347)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Bob, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Put my daughter at ease
Friendly, efficient staff who put my daughter at ease.
— Anonymous
Verified review (1589322)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice and your daughter was put at ease during her appointment.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating)
Review from Google
Great service from Ewan and his team, friendly and excellent dentists and hygienists. Would highly recommend to friends and family.
— Mark Surtees
T65437
Review left 4 years ago
This review complies with Google's policies.
So disappointed in the office handling financials
We followed our dentist Jarlath McAtee when he changed to this office as he is such a great dentist. The staff made an appointment for March for me to see what could done for a chipped tooth. They later called back and updated the appointed to a week out. Jarlath gave me a couple of options to repair the tooth and smoothed out a rough edge. I had expected the £49.99 office fee as noted on their website but was charged £69.99 for an “emergency appointment”. When I noticed this on my receipt I sent an email and was told this was more than an office visit and because I was “uncomfortable” the appointment was changed and classified as an emergency and the dentist had smoothed my tooth. They refused to refund the ridiculous extra £20 charge even though I had not asked to change the March appointment nor asked for the tooth to be “smoothed”. My family had intended to follow Jarlath as he is such a professional and has always been so wonderful. However we now choose to find another office where the office is more upfront and honest in their billing practice. What a shame!
— Lana H
Verified review (1588943)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Lana, apologies that you feel there was some confusion over the charge for the appointment. Reception confirmed the price with Jarlath and followed his instruction to forward it on to you. If you would like to discuss this further please do not hesitate to contact me. All the best Richard Bramley.
Overall, how was your experience of our service?
Don't know
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Professional, respectful
I used to have a fear of the hygienist/dentist but I now look forward to my appointments. Professional, respectful, skilful and gentle. Thank you.
— Andrew B
Verified review (1589188)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Andrew, its hugely appreciated by the whole team here at Ewan Bramley Dental Care, We are thrilled to know you now look forward to your appointments at the practice and are happy with the service provided.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Review from Google
My husband Derek grant was very pleased with Jariath McAteer the dentist, very good reception, very informative and is looking forward to his next appointment
— Hannah Grant
T65202
Review left 4 years ago
This review complies with Google's policies.
Review from Google
All the staff are friendly, the work on your teeth is carried out with no pain and each step is explained . I cannot rate them highly enough .
— ian thewlis
T36738
Review left 4 years ago
This review complies with Google's policies.
Reply from Union Quay Dental
Thank you Ian! So happy we could help
Always a pleasure
It is always a pleasure. All the staff are very pleasant and friendly.
— Anonymous
Verified review (1588982)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Professional
Lovely caring staff
Excellent service, a comfortable feeling when getting treatments. Lovely caring staff.
Its a huge difference to go with a smile to the dentist and coming out.
— Carmen H
Verified review (1588965)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Carmen, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Viv Hastie
T64768
Review left 4 years ago
This review complies with Google's policies.
Dental work
I have been really pleased with the support I receive from this dental practice. The staff are always nice to deal with and I love that it doesn’t have that ‘dentist’ smell. I have found Jamie to be really understanding and kind. He is very thorough and professional and reassuring.
— Anonymous
Verified review (1588763)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review , its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice. Its great to know Jamie has been so understanding and kind during your appointments.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No