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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Dental appointment

4 out of 5 stars
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Having trouble climbing stairs I requested a ground floor treatment room and my request was given without any fuss.

— Alan H

Verified review (1588698) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Alan, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent service and very knowledgeable

5 out of 5 stars
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Hristo Is a fantastic dentist, really knowledgeable and his attention to detail is amazing. I am currently going through treatment and would highly recommend. Always so pleasant and puts you at ease. The dental nurses are always so friendly too and really good.

— Claire C

Verified review (1588649) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Claire, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Hristo and that himself and the nurses put you at ease during your appointments.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Beth is always polite, kind and thorough. She explains everything really well.

— Anonymous

Verified review (1588645) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Beth and that she explains everything to you really well during your appointment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Perfect dental care for the nervous patient

5 out of 5 stars
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After moving house from Hampshire to Newcastle I dreaded finding another dentist who could help me with my lifelong fear of dental care. My previous dentist had almost eliminated my concerns but the prospect of starting again, and after a lapse in my dental visits due to COVID restrictions, all my worst feelings again resurfaced.
At Ewan Bramley I was offered a pre-treatment appointment to discuss my concerns directly with Jarlath McAteer. He thoroughly discussed my fears, a treatment plan and carried out a visual examination to ensure I had no immediate dental problems. Having this opportunity helped me, and my first checkup then followed involving a more thorough assessment including x-rays and dental photos. Jarlath completely put me at ease and explained any potential problem areas with me. The dental nurse also helped me and provided support during my appointment.
I needed a dental practice that uses the latest technology as I had previously experienced practices that stuck to older methods and equipment that was uncomfortable at best, and unbearable at worst. Ewan Bramley is definitely a practice that embraces new equipment and techniques which put my mind at ease immediately.
Overall I am very happy to have chosen Ewan Bramley Dental Care as it addresses my needs, and in particular their handling and understanding of nervous patients is first class. To date I would recommend this practice without hesitation.

— Colin A

Verified review (1588562) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Colin, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Jarlath. Its great to know Jarlath and his dental nurse put you at ease straight away. We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Ewan Bramley Dental Care

5 out of 5 stars
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I am particularly nervous about visiting the dentist, and following our recent move to Newcastle this was my first appointment. I was very pleasantly surprised at how I was put at ease. Everything was clearly explained and I was given all the information I needed to make my decisions on dental care moving forward. I have signed up to one of the plans and appreciate the honest advice given.

— Sharon B

Verified review (1588453) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Sharon, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice. It is great to know everything was explained clearly and the dentist talked through the whole process of your treatment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Pauline Hughes

T64688 Review left 4 years ago
This review complies with Google's policies.

Brilliant experience

5 out of 5 stars
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I had a Botox consultation with Harriet, I found her to be very friendly and professional putting me at ease immediately, after a very in-depth discussion about my options and her recommendations I went ahead and had treatment which was extremely straightforward and painless, I look forward to seeing the results which I feel I’m going to love! Brilliant experience for my 1st time.

— Kelly J

Verified review (1588413) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Kelly, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Harriet, that she put you at ease during your appointment and was so in depth about the process of your treatment. Its great to know you are happy with the treatment and are looking forward to the results.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Couldn't be happier with their service

5 out of 5 stars
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I have been with Ewan Bramley Dental Care for 2 years now and couldn’t be happier with their service. Came to see Christo for a check up and he was as lovely and professional as ever. My Dad has started attending the practice now too and also very happy. Thank you!

— Tamanya J

Verified review (1588296) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Tamanya, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice. Its great to know Chris was professional during your appointment and that your family member has now joined the practice too!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had my 6 month higenest appointment last night the lady is so efficient and gave me suggestions to help with my gums .thanks so much appreciated 🙂

— Melanie Boyle

T64613 Review left 4 years ago
This review complies with Google's policies.

Hygienist appointment

5 out of 5 stars
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Lisa is a fab hygienist and always does an excellent job. Teeth feel extremely clean after having them done. Living in another area of the UK previously the hygienist I used wasn’t as thorough so cannot rate her highly enough.

— Denise M

Verified review (1588196) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Denise , its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know your happy with the treatment provided by Lisa.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Skin care

5 out of 5 stars
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Harriet is very friendly and highly skilled, she instantly puts people at ease. I have had several treatments from her and would highly recommend her to anyone thinking about having an aesthetic procedure.

— Hazel R

Verified review (1588188) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Hazel , its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Harriet put you at ease during your appointment and you are happy with your treatment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Emergency Appointment

5 out of 5 stars
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The dentist (Dr Hristo) was so patient and kind. I am a nervous patient and my tooth was difficult to numb but he did everything he could and took all the time I needed to complete the work as painlessly as possible. Nurse Dionne was wonderful. Kind, friendly and very supportive. Thank you both so much.
Also the covid arrangements are proportional and reassuring. The facilities are very good.

— Claire N

Verified review (1588150) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Claire , its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Hristo and Dionne. Its great to know they took their time during the appointment to make you feel comfortable and supported.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jade Purves

T64574 Review left 4 years ago
This review complies with Google's policies.

Fantastic

5 out of 5 stars
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I had a hygienist appointment with Beth and she was absolutely fantastic. She really knows her stuff and took the time to make personal recommendations for me, talk me through everything and gave advice on looking after my teeth. I was really impressed and wouldn’t hesitate to recommend.
Superb!

— Anonymous

Verified review (1587950) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review , its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Beth and that she talked you through the treatment and gave you advice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Utterly wonderful professional service

5 out of 5 stars
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Utterly wonderful professional service from Chris and Dionne. I could have stayed for hours engaging in conversation. I was greeted at the door, and walked to the door. Reception service, also so kind and gracious. It’s lovely to see and experience.

— Sophie D

Verified review (1587929) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Sophie, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by both Chris, Dionne and the reception team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Professional

Implant procedure

5 out of 5 stars
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Very professional and friendly.
The procedure was very quick and I was comfortable and relaxed throughout.

— Peter J

Verified review (1587801) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Peter, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent Service

5 out of 5 stars
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Excellent service as always.

— Ross M

Verified review (1587796) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Ross, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Very gentle hygienist

5 out of 5 stars
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Elaine is attentive, listens to you, discusses and engages you with management of your oral health. Very gentle and makes going to the dentist for the first time ever 'almost' enjoyable!

— Anonymous

Verified review (1587726) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Elaine and she makes the time to listen and advise during your appointment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Final bridge fitting.

4 out of 5 stars
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Excellent result. Very speedy and best of all, painless.

— Anonymous

Verified review (1587752) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the fit of your bridge and the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

All the staff are brilliant

5 out of 5 stars
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All the staff are brilliant, very friendly and professional. They put you at ease from the minute you enter. Chris is so calming and for me being very nervous he takes his time and explains everything before hand so you know exactly what’s going to be done. He is a credit to the company and I would never go anywhere else. Well done to everyone.

— Alison J

Verified review (1587569) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Alison, it is hugely appreciated by the whole team here at Ewan Bramley Dental Care. Its great to know Chris explained the process of your treatment clearly and made you feel calm.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient