Today was my first treatment, it was a wisdom tooth extraction, obviously I was a little apprehensive but I cannot fault the treatment and kindness shown to me this morning. I’m a little sore due to the extraction but very happy. Thank you.
— Janice H
Verified review (1585199)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Janice, thank you for your kind words! We look forward to seeing you again soon. Best wishes EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Thorough and honest
Thorough and honest hygienist, have been going there for some years now and could not imagine going to any other dentist/hygenist.
— Peter O
Verified review (1585113)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your kind words Peter, we will pass them on to your hygienist for you. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Lovely staff
I am are very positive about the initial assessment and look forward to the next appointments. All staff lovely and very professional. Many thanks.
I have had assessment but have not had a treatment yet. I feel confident about forthcoming treatment.
— Anonymous
Verified review (1585174)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your kind words, we look forward to starting treatment with you! Best wishes, EBDC
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Ted Cuskin
T63751
Review left 4 years ago
This review complies with Google's policies.
Ewan Bramley Dental Care
As I am a nervous patient the staff made every effort to help me. The dentist and assistant were very considerate and made me feel welcome. Nothing was too much and was very clear what was happing at the appointment.
— Steven P
Verified review (1584430)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Stephen, it's brilliant to hear you were made to feel so comfortable and welcome when you visited the practice. We look forward to seeing you again soon! Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Dental Hygienist
As ever, all staff were helpful and polite. As well as all the various cleaning and polishing procedures the hygienist pointed out that my mouth was extremely dry and that I should drink more water. We also had a discussion on inter-dental brushes and electric toothbrush heads which both proved very useful.
— Elizabeth P
Verified review (1584389)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your kind words! We are pleased to hear you found your hygienist appointment useful and thorough. We look forward to seeing you again soon! Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Caring dental practice
I had an extraction which was almost painless, extremely professional and caring dental practice.
— Anonymous
Verified review (1584379)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your kind words! Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
The service is exemplary
I have been using Ewan Bramley for many years and the service is exemplary. After years of terrible NHS treatment I would never look elsewhere. These days it's almost a pleasure to go to the dentist!
— Richard A
Verified review (1584362)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Richard, thank you for your kind words about our practice. It's great to hear you are so pleased with our service. Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Urgent care
I turned to Ewan Bramley when my regular dentist would not give me a very urgent appointment. I was seen the same day and booked in for necessary follow-up treatment. I was very impressed - I will come here for routine care in the future.
— Michael K
Verified review (1584336)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Michael, thank you for your review of the practice. We are all happy to hear you were impressed with the service you received and look forward to seeing you in the future! Best wishes, EBDC.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Bridge fitting
Took over 9 months to get fitted with the front bridge, mainly due to a combination of CoViD and lack of appointment availability.
With regard to the process, no complaints whatsoever with the dentist or his assistant (s).
Early days since the bridge was fitted, but so far, no problems.
Cost of treatment was acceptable for the work involved and time spent in the chair.
— Paul C
Verified review (1584270)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Paul, thank you very much for your review of the practice. We're pleased to hear you are happy with the treatment you received here at practice. We can only apologise for the waiting times for appointment we are trying our best to make sure everyone is accommodated for. Best wishes, EBDC.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Yasmin is a brilliant hygienist and I would highly recommend this practice.
— Susan Hutchinson
T63658
Review left 4 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Leigh Forbes
T63478
Review left 4 years ago
This review complies with Google's policies.
Ewan Bramley Dental Care
Everything was fine.
— Jean H
Verified review (1583732)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Jean, its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Great service
Great service, delivered with a smile.
— Anonymous
Verified review (1583715)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
No
Which best describes you?
Patient
Implant consultation
Very friendly and helpful explained everything but prices for implants are stupid money going to save up and go to turkey and get all teeth done for the same price they want for 2 sorry guys bet Turkish dentists trained in England anyway!!
— Julie P
Verified review (1583659)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Julie, thanks for leaving a review, all feedback is welcome. We constantly review our prices to make sure we are as competitive as we can be. Good luck with your future treatment in Turkey.
All the best
Richard Bramley.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Emergency call
I contacted Ewan Bramley and spoke to Eve. I explained what had happened and she made me an emergency appt for the next day.
Very considerate and showed fantastic empathy.
Emergency was repaired very professionally by Ewan on following day.
— Carol T
Verified review (1583689)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Carol, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by both Eve and Ewan and you were able to get your emergency repaired.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— albert dominic dragone
T63397
Review left 4 years ago
This review complies with Google's policies.
Recent appointment: hygiene
As always my hygiene appointment was friendly, thorough and informative.
I came to this practice about 10 years ago as a very nervous dental patient.
My gums weren’t in a great condition.
Despite having had regular appointments with my previous dentist.
I was really impressed with the focus on dental hygiene and prevention of gum issues.
My dental health has improved massively over the last 10 years as a result.
— Anonymous
Verified review (1583465)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the treatment provided by the hygienist and to know your dental health has improved.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
Which best describes you?
Patient
Review from Google
Much appreciated Ewan fitting me in for an emergency appointment even though I'm not a client, all the staff were most welcoming and helpful, Ewan was very approachable and put me at ease straight away, quickly checked my mouth and confirmed I had an abcess and gave me antibiotics to clear the infection, day 3 and feeling alot better and abcess on its way out, thank you again 😊
— louise moore
T63363
Review left 4 years ago
This review complies with Google's policies.
Ewan Bramley Dental Care
I wouldn’t go anywhere else.
— Catherine B
Verified review (1583437)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to write us a review Catherine, its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
Yes
