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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Highly impressed

5 out of 5 stars
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I am extremely pleased with the treatment I received at Ewan Bramley. The staff at this dental practice are very friendly and attentive. As per my treatment plan, I received bonding on my two upper lateral incisors to lengthen them and wore invisible aligners to close the gap between my two upper central incisors. I also received whitening gel and had a permanent bar fitted behind my upper teeth to hold them in place. I am highly impressed with the results. Not only was the treatment I received very cost-effective, but I feel that E’s thorough work truly has perfected my smile. I would definitely recommend Ewan Bramley to anyone who is interested in receiving cosmetic work.

— Beatrice M

Verified review (1575876) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Beatrice, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the results of your treatment from Ewan and your smile has been perfected.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Best experience to date

5 out of 5 stars
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I have had a fear of visiting the dentist since a child and, as an adult, have actively avoided dentists even when I have needed treatment. I have never returned to the same dentist surgery twice until I registered with Ewan Bramley. I have now had an initial appointment and two appointments with B, one of your hygienists. Whilst not my favourite activity B made me feel relaxed and reassured. Friendly, yet incredibly professional, I have had the best experience to date with any practice.

— Anonymous

Verified review (1575841) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review , its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice. Its great to know Beth was professional and made you feel relaxed and reassured during your appointment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Ewan Bramley Dental Care

3 out of 5 stars
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This should have been last week. That appointment was twice delayed whilst waiting in my car by 25 min each time.
Apparently due to an emergency case.
No alternative could be found and my other arrangements for the Afternoon made me have to leave.
Arrangement.

— Hartmut A

Verified review (1575702) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Hartmut, we sincerely apologise about the delay with your appointments, we understand this can be frustrating however we do try to prevent this as much as possible but sometimes with emergency appointments we cannot predict the surgery to run on time. We are sorry you felt you were not given enough notice, we will look into this to prevent this happening in the future. We hope this experience has not prevented you from making any further appointments.
Overall, how was your experience of our service? Poor
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Great service as always

5 out of 5 stars
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Appointment on time, great service as always.

— Anonymous

Verified review (1575306) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review , its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

SOS treatment

5 out of 5 stars
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As always my concern about my old worn out teeth was removed. Ewan and his team have great skill and patience in dealing with complicated problems. I leave my appointments feeling reassured.

— John N

Verified review (1574929) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review John, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Ewan and its great to know Ewan has made you feel very reassured after your appointments.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Professional

Review from Google

5 out of 5 stars
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I would recommend this dentist after a free consultation they give me great advice and were open and honest unfortunately they couldn't help but put me in touch with someone who could thanks for your time EWAN BRAMLEY

— Ann Brady

T60794 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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A fantastic job made of my implant, now i can smile and bite again with confidence, thank you 😁

— Noel Mather

T60795 Review left 4 years ago
This review complies with Google's policies.

First class service

5 out of 5 stars
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As always first class service with visible results. Perfect.

— Graham C

Verified review (1574817) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Graham, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent appointment

5 out of 5 stars
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Excellent appointment today with Chris and assistant. Usually Ewan deals with me but Chris was just as good and very informative about everything.

— Kyle D

Verified review (1574750) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to rate us a review Kyle, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you were happy with the treatment received by Chris and his assitant.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very pleasant, efficient and helpful

4 out of 5 stars
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The appointment was approximately 40 minutes late. I received a phone call to inform me about 20 minutes before the start time but I was already on my way. Otherwise everyone was very pleasant, efficient and helpful.

— Anonymous

Verified review (1574403) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Friendly staff

4 out of 5 stars
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Friendly staff, who explained what they were doing well.

— Lucy D

Verified review (1574283) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Lucy, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Brilliant service

5 out of 5 stars
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Brilliant service and excellent work when no other dentist in the north east could see me. Very professional service and signed up as a patient as it’s that good.

— Olivia S

Verified review (1574184) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Olivia, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Couldn’t fault anything

5 out of 5 stars
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Excellent service from reception staff and dentist, couldn’t fault anything.

— Becky H

Verified review (1574140) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Becky, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very professional and caring

5 out of 5 stars
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Saw Chris today and again very professional and caring. He is an asset to the company and would recommend anyone who like me is a nervous patient to get in touch he will put you at ease instantly.

— Alison J

Verified review (1574126) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Alison, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with service provided by Chris during your appointment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Richard Scott

T60633 Review left 4 years ago
This review complies with Google's policies.

Perfect crown

5 out of 5 stars
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Had a crown replaced after 24 years. It is perfect. No one can tell which tooth it is as it’s so natural!

— Anonymous

Verified review (1573935) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your crown!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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So patient and encouraging with my daughter’s first trip to the dentist

— Caroline M

T60511 Review left 4 years ago
This review complies with Google's policies.

I am very pleased

5 out of 5 stars
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I am very pleased with my dental treatment and of how friendly everyone is putting a nervous patient very much at ease.

— Maureen M

Verified review (1573893) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Maureen, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your dental treatment and the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very impressed with the professionalism of Beth C and Jarlath. Everything was carefully explained during each appointment and I felt very comfortable throughout. Thank you Ewan Bramley.

— Scott Milburn

T60512 Review left 4 years ago
This review complies with Google's policies.

My first Ewan Bramley Dental Care experience

5 out of 5 stars
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I was suffering from painful toothache so I contacted dental clinics near me listed on the NHS website and none of them could give me an appointment for several months! After 15 refusals my daughter recommended I try EBDC who told me to ring back at 8am which I did and got an emergency appointment the same day. The whole appointment process was very efficient and the dentist was extremely professional and courteous and explained everything to me during the check-up, X-Ray and the resulting extraction of a wisdom tooth.

— Anonymous

Verified review (1573871) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you managed to get an Emergency appointment with us and treatment was provided to to resolve the pain.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient