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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Ewan Bramley Dental Care

5 out of 5 stars
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We saw Jamie on Tuesday as my daughter had been complaining of sore teeth. She is three, had never been to the dentist before and was very unsure before we went in. Jamie was great with her, really made her engage with what was going on, and she let him examine her mouth no problem. She keeps asking to go back so that’s definitely a glowing endorsement. Thank you for making it so easy for her first appointment.

— Anonymous

Verified review (1571407) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Jamie and that he made your daughter feel at ease during the appointment. We hope to see you and your daughter again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Next of kin

Friendly, professional

5 out of 5 stars
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Friendly, professional and informative.
As usual.

— Anne C

Verified review (1571282) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Anne, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Hygenist appointment

5 out of 5 stars
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No issues. Good appointment. Always thorough and sensitive to my needs appointment. Good advice regarding cleaning etc.
Good covid measures.

— Anonymous

Verified review (1571270) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. Its great to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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Dr Histro was very helpful, professional and made me feel at ease throughout the appointment. Both issues with my teeth are solved and I am very satisfied with the service I received. Dr Histro is a credit to Ewan Bramley.

— Donagh F

Verified review (1571264) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Donagh, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Hristo was professional and made you feel at ease during your appointment. Its great to know Hristo was able to sort out the issues experienced and you are happy with the service provided.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very happy with the result

5 out of 5 stars
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I had two rather tricky repairs to fillings, performed by Chris. He took great care to explain the treatment and what it entailed. He made sure I wasn’t caused any pain during the treatment and I felt he paid great attention to detail and am very happy with the result. The dental nurse (Sarah?) was very friendly and efficient. I felt very safe with all the anti-covid precautions that were taken.

— Lesley W

Verified review (1571245) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Lesley, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Chris was able to repair your fillings without any pain and made sure the process of the treatment was explained to you. Its great to know both Chris and his dental nurse were very friendly and efficient during your appointment and you felt very safe.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

New customer consultation

4 out of 5 stars
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Jalarth was very friendly, professional and explained everything fully.
Reception/ administrative staff very friendly and dealt with my requirements/ future appointments in a timely and professional manner.

— Adrian D

Verified review (1571197) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Adrian, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Jarlath has thoroughly explained each step of your treatment and our reception team have been accommodating throughout your visit. We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

My experience

5 out of 5 stars
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Pain free and quick.

— Mandie F

Verified review (1571128) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Mandie, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice and your treatment was pain free!
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Would never go anywhere else

5 out of 5 stars
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I’m never dissatisfied with my treatment or waiting times at Ewan Bramley Dental practice. Would never go anywhere else.

— Kathleen A

Verified review (1571109) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Kathleen, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Anne Skelton

T59234 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— leisa armstrong

T59235 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Lovely and gentle as always

— Kimberly Swift

T59221 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Alan Brownlee

T59222 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Christine Pack

T59124 Review left 4 years ago
This review complies with Google's policies.

Fitted in very promptly

5 out of 5 stars
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Had an issue following recent treatment I had and was fitted in very promptly. Put at ease as always and as professional as ever, thank you Jamie!

— Siobhan O

Verified review (1570699) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Siobhan, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice and you were put at ease during your appointment with Jamie.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Susan Deighan

T59060 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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From the beginning of stepping into the building, I was made to feel relaxed and ease, we all know dentists can be daunting places
Once in the surgery the feel of calmness continued and everything was explained step by step
Looking forward to return

— Louise Shaw

T59061 Review left 4 years ago
This review complies with Google's policies.

Reply from Union Quay Dental

Thank you for taking the time to write us such a great review Louise, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you were made to feel at ease and felt relaxed. Its great to know the treatment procedures were explained to you step by step. We look forward to seeing you again soon.

Wouldn't go anywhere else

4 out of 5 stars
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Promptly called in via text after letting staff know I was parked.
Ewan and his staff were lovely and friendly as usual. My planned treatment was reviewed, amended and the changes explained to me so that I was aware of what was happening. Very pleased with the results. Wouldn't go anywhere else.

— Anonymous

Verified review (1570695) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice. Its great to know you are happy with your treatment plan and it has been explained thoroughly to you so you are aware of the treatment taking place. We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Lovely reception staff

5 out of 5 stars
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Lovely reception staff and felt confident and happy with dental team.

— Karen G

Verified review (1570668) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Karen, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Friendly, efficient

5 out of 5 stars
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Very friendly, very very efficient. Those two teeth haven’t looked so good for fifty five years. Thank you.

— Leslie K

Verified review (1570589) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Leslie, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your teeth and the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Excellent Service

5 out of 5 stars
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Elaine gives an excellent service, friendly and attentive. My teeth always feel super clean after my hygienist appointment.

— Kerry R

Verified review (1570522) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Kerry, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Elaine during your appointments.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient