Attended a consultation with Jamie regarding full top & bottom dental implants.
It was a very relaxed & friendly experience in which Jamie fully explained about my various possible treatments & am now awaiting a quotation for the possible treatments.
— Maurice Atherton
T401018
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Maurice.
We are so grateful for you leaving such a kind review.
We are glad your consultation went well and we look forward to taking care of you in the future.
Renewed my confidence in dental work
Priscilla, my hygienist, has renewed my confidence in dental work by helping me overcome anxiety caused at a previous dental practice. I could not speak more highly of her work.
— Anonymous
Verified review (2406848)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your kind words. We’re really pleased to hear that Priscilla has helped rebuild your confidence and made such a positive difference, especially after your previous experience.We truly appreciate your feedback and look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Union Quay Dental
Thanks to Lauren, Ella and Sonny, kind, helpful and very pleasant
— Anne C
Verified review (2406642)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Anne.
Thank you for your kind feedback! We're so pleased to hear that your visit was such a positive one. We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Fantastic service and great staff.
— MH52ALE
T398220
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Thank you for your lovely feedback! We're really pleased you had a great experience and appreciate your kind words about the team. We look forward to seeing you again soon.
Friendly and approachable staff
I'm a nervous dental patient and the staff always go out of their way to make me feel comfortable. Friendly and approachable staff and the new upgrades and renovations have improved the feel and quality of the experience.
— Ashleigh R
Verified review (2403924)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Dear Ashleigh.
Thank you for your kind review. We're really pleased to hear the team helps you feel comfortable and at ease. It's also great to know you're enjoying the recent improvements to the practice. We truly appreciate your feedback and look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Friendly, professional and quality service. Jamie and the team always make feel welcomed, comfortable and cared for.
— S McInerney
T397664
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi there.
Thank you for your lovely feedback! We’re so pleased to hear you consistently feel welcomed, comfortable, and well cared for by Jamie and the team. It means a lot to know you value both the friendliness and professionalism of the service. We really appreciate your support and look forward to seeing you again soon.
Review from Google
I had an amazing experience. They made me feel genuinely welcome from the moment I arrived. The staff were consistently friendly and approachable at every appointment.
I hadn’t seen a dentist in over four years, but during my first visit they took the time to explain everything in detail. They talked me through my current dental health, went through my X-rays with me, and communicated everything in a clear and reassuring way.
The team strike a perfect balance between professionalism and warmth, which made the whole experience feel comfortable and stress-free. The practice itself has also been recently refurbished and looks absolutely beautiful.
I never thought I’d say this, but I almost wish I had more appointments just to return! I’m so pleased to have found my new dental practice.
— Mrs Wetzel
T397615
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi there.
Thank you so much for your kind review! We're delighted you felt welcomed and comfortable, especially after such a long gap. It's great to hear the team’s clear explanations and friendly approach made a difference, and that you enjoyed the refurbished practice. We’re so pleased you’ve found your new dental practice and we look forward to seeing you again soon.
Review from Google
Excellent. Listened to my concerns , discussed the best way forward. Very caring & professional, feel very comfortable when I’m at this dentist
— Sarah Thompson
T396338
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Sarah.
Thank you for your kind feedback! We're so pleased to hear you felt listened to and that everything was clearly discussed with you. Providing a caring and professional service is really important to us. We look forward to seeing you again.
Review from Google
Great hygiene appt with Farah! Excellent knowledge and advice
— Andrew Bowers
T396134
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Andrew.
Thank you for your lovely feedback! We're so pleased you had a great hygiene appointment. We look forward to seeing you again soon!
Review from Google
Appointment with Farah - Hygienist.
Excellent service, will recommend.
— Andrew Irlam
T396135
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Dear Andy.
Thank you for leaving a review with kind feedback.
We are glad you had a great appointment with us.
We look forward to looking after you again in the future.
Hygiene appointment
My recent Hygiene appointment was excellent, minimal waiting time, very nice treatment environment. Hygienist was polite and professional, remembered what was happening in my life at the last appointment and explained everything that she was doing. Most importantly my teeth and mouth felt great after the treatment.
— Anonymous
Verified review (2401606)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Good Morning. We're so pleased to hear your hygiene appointment went so well. We’re especially glad you left feeling the difference after your treatment. We really appreciate you taking the time to share your experience and look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Amazing. Farah kept me informed and did a great job. I really didn't expect so much (or any) stain removal on a first visit in years. Wish i hadn't put it off for so long.
— Lee Mitch
T395674
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Lee.
Thank you for leaving us kind feedback. We're so pleased you had a positive experience with us.
We look forward to seeing you again soon.
Review from Google
The new reception staff are pleasant and really efficient
— Ian Murray
T395319
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Dear Ian.
Thank you for your lovely feedback! We're so pleased to hear that our reception team made a great impression.
We look forward to seeing you again soon.
Review from Google
First time visit and Farah the hygienist was absolutely excellent. Very caring and informative. A credit to the company. I will be back to visit with her.
— J Wilkinson
T395055
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi there.
Thank you so much for your kind words! We're really glad to hear you had such a positive first visit. Farah will be delighted to know you felt well cared for and informed throughout your appointment. We look forward to welcoming you again soon.
Union Quay Dental
It's always been a pleasure to visit you, and this time was a bittersweet visit because it was the last time Beth would be looking after me. Beth has been a wonderful oral hygienist looking after my oral health for over 5 years, but sadly this was the last time I'll see this lovely lady.
— Ian P
Verified review (2399437)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Ian.
Thank you so much for your kind words. It really means a lot to hear how much Beth has made a difference to your visits over the years. We’re so glad you’ve had such a positive experience with us, and we’ll do our very best to make sure you continue to feel just as well looked after at your future appointments.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
I cannot fault my Dentist
I have recently had veneers fitted. I cannot fault my Dentist Jess and Molly the Dental Nurse. Jess explained everything thoroughly to me and both of their care towards me was exceptional. I cannot recommend enough. Thank you - I am delighted with the results
— Bridget C
Verified review (2398748)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Bridget.
Thank you so much for your wonderful feedback; we are glad you were cared for in the manner we pride ourselves in.
Your recommendation means a lot to us, and we look forward to welcoming you back soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Friendly staff, well explained
Knowledgeable, professional, friendly staff, well explained pre-amble, before carrying out procedures.
— Anonymous
Verified review (2398350)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you for your kind feedback; We’re so pleased to hear that you found our team knowledgeable, professional, and friendly.
We look forward to continuing to care for you in the future.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent care and advice given by Farah. Would highly recommend union quay dental
— Dave Towers
T393812
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Dave.
Thank you so much for your kind feedback.
We look forward to welcoming you again, soon.
Review from Google
Elaine is amazing every time I have my hygiene appointment. As someone who is highly anxious about coming to the dentist, she puts me at ease massively and always provides information on how to keep healthy. She’s definitely the main reason I continue to attend Union Quay. Lucy.
— Lucy Farrar
T393813
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Good Morning, Lucy.
We understand that dental anxiety can be challenging so it means a lot to us to know that Elaine’s care helped you to feel comfortable and supported.We truly appreciate your trust in us and look forward to seeing you again at your next visit!
Review from Google
Farah was amazing and made me feel very comfortable
— Leanne Illingworth
T393814
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Leanne.
Thank you so much for your kind feedback; We’re delighted to hear that Farah made you feel comfortable during your visit.
We look forward to seeing you again soon!
