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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

I now look forward to every visit

5 out of 5 stars
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Once again my visit to Ewan Bramley was totally satisfying as this was the next step to my perfect smile, Ewan prepared my teeth for veneers ( which was totally pain free ) on my bottom teeth which are being fitted in December. You can’t believe how thankful I am and all of the staff are brilliant. Considering I used to be terrified of dentists I now look forward to every visit.

— Margaret F

Verified review (1570519) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Margaret, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your treatment so far from Ewan and that you now look forward to visiting the dentist that must be a great feeling. We look forward to seeing you with your new veneers soon!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Dental appointment

5 out of 5 stars
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Excellent professional service at times which fit into my working schedule.

— Jill W

Verified review (1570518) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Jill, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Filling

5 out of 5 stars
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Chris and Gemma were absolutely brilliant, explained everything before and during the procedure. The whole experience could not of gone better and I was thrilled with the result.

— Wendy L

Verified review (1570461) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Wendy, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by both Chris and Gemma and they were very informative during your appointment and that you are happy with the result of your treatment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Ewan Bramley Dental Care

4 out of 5 stars
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Great job.

— Anonymous

Verified review (1570456) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Ewan Bramley Dental Care

3 out of 5 stars
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I started my journey with Ewan this summer. I was really bothered by my teeth so did my research and had my first consultation. I was really happy with the plan and started treatment at the end of July. Initially I was really happy with the plan and Ewan is great at replying to emails, and very approachable. However, I feel like my last few appointments have not been so good. I feel like it’s really hard to get an appointment when required and there is a lot of me chasing to sort this out instead of appointments just being made as part of the plan. As Ewan has been off for over a month- which can’t be helped, I was eventually able to see George. I had been wearing the same aligners for over a month and there was no comms about follow up appointments, again, me chasing this. I was able to see George last week and have new aligners made, but I’m guessing i will have to make a follow up appointment as this has not just been done automatically. George was able to move me on in my plan but I feel a bit disappointed with it all and had initially advised friends to come to this dentist, but I feel this may not be the case now. I’m hoping I feel better about this soon as I was so excited with the treatment initially.

— Pamela C

Verified review (1570368) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Pamela, apologies if there has been a lack of communication regarding your appointments. As you pointed out, with Ewan's protracted illness, (which he has now fully recovered from) there was a lot to try and reschedule with other dentists. Hopefully we are back on track now and we will be in touch today to make another appointment for you.
All the best Richard Bramley.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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My son has additional needs. The dentist gave him loads of time and patience, and looked at his teeth in a manner that my son was more comfortable.

— Zak E

Verified review (1570242) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Aynaz, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with service provided by the staff at the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Lovely staff

5 out of 5 stars
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Lovely staff and dentist.

— Aynaz T

Verified review (1570136) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Aynaz, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with service provided by the staff at the practice.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Ewan Bramley Dental Care

5 out of 5 stars
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The dentist Jamie made me feel so comfortable and I feel very positive after my appointment instead of the opposite. Answered all my questions and was very professional. Thank you very much!

— Jamie H

Verified review (1570103) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Jamie, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with service provided by the dentist and they that they were informative during your appointment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Quick, efficient and friendly

4 out of 5 stars
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Quick, efficient and friendly service, great advice from Yasmin too. Thank you.

— Julie B

Verified review (1570072) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Julie, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with service provided by both the practice and Yasmin, we look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Great service.

4 out of 5 stars
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Great service, very professional outfit.
Very easy to book and amazing results. Very happy with the service, discussed what was best for me and talked through the procedure. Highly recommend.

— Ian T

Verified review (1569971) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Ian, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with service provided by the practice and look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent all round

5 out of 5 stars
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As always - first class experience with Ewan.
I travel 45 mile to this dentist, so this says it all.
He is very honest about what you need in order to keep your own teeth right.
Excellent all round. Thank you again!

— Charlotte H

Verified review (1569863) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Charlotte, its hugely appreciate by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with service provided by Ewan and you are willing to travel so far to come to your appointments. We look forward to seeing you again soon!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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A very caring and professional service. Staff pleasant dentist George excellent. As my husband has health issues they look after him and make sure he's okay both during and after treatment.

— Irene Thompson

T58751 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— George Pearson

T58752 Review left 4 years ago
This review complies with Google's policies.

Always excellent care

5 out of 5 stars
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Always excellent care from Lisa! Look forward to this every time as she is very thorough.

— Pat T

Verified review (1569329) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Patricia, its hugely appreciate by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with service provided by Lisa.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent advice, recommended

5 out of 5 stars
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My appointment was with the dental hygienist, Elaine, and was a very good experience. The modern equipment is top-notch and Elaine is very good, very careful and very caring. I was given excellent advice about the care of my teeth and gums. I would not hesitate to recommend her to other people.

— Anonymous

Verified review (1569157) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. Its great to know you are happy with the service provided by Elaine.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always a1 service

— Paul Clough

T58632 Review left 4 years ago
This review complies with Google's policies.

Recent dental appointment

5 out of 5 stars
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As usual excellent service.

— David M

Verified review (1568986) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review David, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. Its great to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Excellent Service

5 out of 5 stars
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Been coming for years, excellent service throughout and I have recommended them for their service.

— Lee B

Verified review (1568981) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Lee, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. Its great to know you are happy with the service provided by the practice and we are very grateful to you for recommending our services.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Urgent appointment

5 out of 5 stars
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A convenient appointment was quickly arranged. A temporary repair was successfully done and advice given for long term fix.

— Julie S

Verified review (1568850) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Julie, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you got a temporary fix quickly.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Always a good experience with Lisa.
Excellent treatment.
She is a true professional and a lovely person, who you feel confident and at ease with and you definitely come out smiling.

— Carole A

Verified review (1568747) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Carole, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Lisa and look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient