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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

First class experience

5 out of 5 stars
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From entry to exit a first class very professional experience, this appointment was for check and clean with Elaine who is both professional and very relaxed and confident in her work…thank you.

— Stephen B

Verified review (1568739) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Stephen, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Elaine and look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Great care

5 out of 5 stars
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Great care given during examination. George made sure I understood the treatment that I was undergoing. I was made to feel relaxed and comfortable from my first visit. Good Covid safety measures are in place.

— Anonymous

Verified review (1568676) Review left 4 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know George was informative during your appointment and made you feel relaxed and comfortable.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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First class always when I go

— Alan Sterry

T58511 Review left 5 years ago
This review complies with Google's policies.

Invisalign consultation

5 out of 5 stars
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I visited Ewan Bramley for the first time for an Invisalign consultation and was very impressed with the service and information I received after just one visit! The staff were all very welcoming and I was given all options available to help me receive my end teeth goal! I can’t wait to get my Invisalign in two weeks!

— Jade G

Verified review (1568301) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Jade, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice. We are looking forward to sharing your clear aligner journey.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

I am amazed at how much they care

5 out of 5 stars
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The staff here are always very friendly and accommodating. I have previously had painful experiences at another dentist which resulted in me being afraid to go for 12 years. I joined Ewan Bramley approx 4 years ago and I am amazed at how much they care! I look forward to going to the dentist now for my regular hygiene appointments and don’t fear any work being done as I know they take my needs seriously! Thank you guys!

— Gemma V

Verified review (1568161) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us such a great review Gemma, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy the service provided by the practice and you now look forward to coming for your appointments, that is great news! We are looking forward to seeing you again soon!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Very good first experience

5 out of 5 stars
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Really helpful, polite and courteous- text and email reminders were appreciated- reception staff couldn’t have been more helpful or welcoming. Very good first experience.

— Anonymous

Verified review (1567868) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review , its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy the service provided by the practice and look forward to seeing you again soon!
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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My appointment today with the hygienist was fab. She knows I’m a nervous patient and she was understanding, gentle and caring. My dentist is George and I am having my first treatment in a month or so,but he was equally reassuring at my new patient exam. I’m so relieved to have found this practise. Recommended by a friend.

— janette barnes

T58426 Review left 5 years ago
This review complies with Google's policies.

Excellent service

4 out of 5 stars
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Excellent service. Very professional.

— Craig M

Verified review (1567829) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review , its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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Happy with the treatment.

— Anonymous

Verified review (1567543) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review , its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

The team were lovely

5 out of 5 stars
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Had a dental emergency, was seen quickly and the team were lovely.

— Anonymous

Verified review (1567179) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review , its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you had your emergency treated and hope you are now feeling better.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Recent experience

5 out of 5 stars
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Very friendly and informative dentist.

— Anonymous

Verified review (1566875) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review , its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Wouldn’t consider going elsewhere

5 out of 5 stars
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Well organised, friendly and professional practice. Wouldn’t consider going elsewhere.

— David S

Verified review (1566597) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review David, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the standards of the practice and look forward to seeing you again soon!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Very kind, gentle

4 out of 5 stars
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Very kind, gentle and patient dentist.

— Sophia R

Verified review (1566323) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Sophia, its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 4 out of 5 stars

Excellent

5 out of 5 stars
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Had a hygienist appointment with Elaine today. Excellent all round treatment.

— Anonymous

Verified review (1566290) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice, your kind words will be passed on to Elaine.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Recommended

5 out of 5 stars
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Excellent work again Jamie, you explain everything and made sure I was relaxed throughout my treatment. Lovely friendly receptionist, and dental nurses. Would highly recommend Ewan and Bramley.

— Kay P

Verified review (1566312) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice, your kind words will be passed on to Jamie.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Treatment Plan Completed….Finally

5 out of 5 stars
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I began my treatment plan in September 2020 and it ended in October 2021. Although the treatment plan involved several forms of treatment, it did take much longer than I had anticipated. Treatment including use of clear aligners and a composite filling went very well, as did the composite veneers and Maryland bridge. However, a retaining wire for the veneer did detach itself causing some discomfort and the Maryland bridge detached itself completely, resulting in the loose retaining wire being reattached and the Maryland bridge undergoing a temporary repair until a replacement one could be manufactured. After some time, the replacement Maryland bridge was inserted and it has remained in place so far and hopefully will continue to do so for some years without further issues. George, who undertook all the treatments was very pleasant and professional as were the staff who I came into contact with.

— Valerie R

Verified review (1566265) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice, your kind words will be passed on to George.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Great advice and treatment

5 out of 5 stars
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Great advice and treatment from Yasmeen, thank you !!

— Stephen R

Verified review (1566217) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice, your kind words will be passed on to Yasmin.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent service and attention

5 out of 5 stars
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As always excellent service and attention by Elaine. Totally re 100% assured that all my dental needs are met.

— Anonymous

Verified review (1565619) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice, your kind words will be passed on to Elaine.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Emergency appointment

4 out of 5 stars
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From the first point of contact the practice staff were professional and friendly. The dentist (Jamie) was great. He explained everything from what my x-ray showed and what the problem was, followed by treatment options.
I’m now waiting for my new patient consultation and look forward to the same level of service.

— Adrian D

Verified review (1565576) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice, your kind words will be passed on to Jamie.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Painless filling

5 out of 5 stars
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This was my first visit to Ewan Bramley surgery. The reception staff and the dentist Mr Jarlath were friendly making very much at ease. I needed a filling which really was painless.
I had no hesitation to sign up with Ewan Bramley for my future dental treatment.

— Anonymous

Verified review (1565301) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient