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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Hygienist

5 out of 5 stars
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Great visit today with Elaine. First class treatment as always.

— Anonymous

Verified review (1560173) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. Its great to know you are happy with the treatment provided by Elaine during your appointments.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental Implants and Dental Hygiene

5 out of 5 stars
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I have been frightened of dentists all of my life so I would make the minimum amount of appointments I could just to get by! I learnt to live with a smile I was not happy with, I would smile with my lips closed and would check every photo that had my teeth showing to approve as I was so insecure! That all changed when I decided I wanted to change this and my daughter and I read reviews and did our homework on the best dentist in the North East and we found Ewan Bramley …… from the moment I walked through those doors on my very first appointment I knew I had made the right decision, the staff were amazing, polite, caring, considerate and always made me feel important and at ease, they are a credit to the business and I thank every single one of them for their professional and caring approach! I’ve now had my consultation with Mr Bramley and my surgery with Mr Veige and I was so blown away with the results, my confidence has gone through the roof they have changed my life for the better, I’ve had no pain and just amazing results !!! I would recommend this practice 1000% not 100% absolutely amazing would never go anywhere else.

— Margaret F

Verified review (1560108) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us such a lovely review Margaret, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. Its great to know we have made your experience at the dentist positive. To know we have helped to improve your confidence is great and we are thrilled that you are happy with the results of your treatment from both Ewan and Dave.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? no

Aligned treatment review

5 out of 5 stars
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All staff very friendly and accommodating. Very considerate and understanding of recent Ill health.
Very pleased with my treatment abs ongoing care.

— Anonymous

Verified review (1559868) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us such a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the practice and your ongoing treatment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Ewan Bramley Dental Care

5 out of 5 stars
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I have been going to a hygienist for over 30 years, I find Lisa the very best I have encountered, her reassuring, friendly manner and total professional service could not be beaten. She is an angel.

— Terrence B

Verified review (1559817) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us such a review Terrence, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your treatment provided by Lisa and that she makes you feel reassured during your appointments.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygiene appointment

5 out of 5 stars
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Just had my hygiene appointment with Lisa, teeth feel great again.

— Gavan S

Verified review (1559512) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us such a review Gavan, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your treatment from Lisa.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Emergency appointment

5 out of 5 stars
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I was seen on the day with an emergency appointment after being advised to check each day for a cancellation.

— Anonymous

Verified review (1559396) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us such a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent service

5 out of 5 stars
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Excellent service, have always been little apprehensive regarding male dentists (due to an alcoholic dentist I saw as a young girl) but Jamie put me at ease straight away and his dental nurse was excellent too.

— Carol H

Verified review (1559390) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us such a review Carol, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by Jamie and its great to know he put you at ease straight away during your appointment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

An exceptional excellent practice

5 out of 5 stars
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Always been with Ewan as his father was my dentist before he retired. Ewan is the best dentist I know he does a wonderful job and saw my partner the same day when he had a tooth abscess recently, great service, great staff, nothing but an exceptional excellent practice all round. My hygienist Elaine is fabulous she really looks after my teeth well too. You will never find a better dentist or practice around they are first class.

— Emma D

Verified review (1559360) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us such a lovely review Emma, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your treatment from both Elaine and Ewan and happy with the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Perfect

5 out of 5 stars
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Had my recent hygiene appointment with Lisa. Everything was perfect and could not have been better, I would recommend anyone that wants a good dental practice to go to Ewan Bramleys. Always a professional, friendly service.

— Keith W

Verified review (1559273) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Keith, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your treatment from Lisa and the service provided by the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Reassured and relaxed

5 out of 5 stars
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The appointment was most satisfactory. Every part of the examination and procedures was explained by my dentist, so that I felt reassured and as relaxed as possible at the dentist! I was given advice on maintaining oral hygiene, again explained clearly, and is very helpful.

— Anonymous

Verified review (1559257) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you felt reassured during your appointment with the dentist. We hope to see you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Beth is brilliant

5 out of 5 stars
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Have to say I’ve had Beth do my scale and polish and she’s been amazing, easily the best hygienist I’ve ever seen, always lovely to and easy to talk to.

— Craig W

Verified review (1559233) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Craig, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the treatment provided by Beth during your appointments.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygienist

5 out of 5 stars
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Elaine is professional, and skilled. She has a wonderful attitude and customer care manner which gives me great confidence in the service she provides.

— Susan O

Verified review (1559103) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Susan, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the treatment provided by Elaine during your appointment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent dental appointment

5 out of 5 stars
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All staff at Ewan Bramley are professional and friendly and will go the extra mile to fulfil their patient's needs.

— Valerie W

Verified review (1558950) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Valerie, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by all of the staff at the practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Efficient and on time

5 out of 5 stars
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My appointment with Lisa this morning was efficient and on time. Lisa has a great relaxed manner and I was kept fully informed throughout the appointment. Lisa kindly made me an appointment to see Ewan for some required dental work. Excellent.

— Suzanne B

Verified review (1559090) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Suzanne, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the treatment provided by Lisa.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Best dentist I’ve been to

5 out of 5 stars
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Best dentist I’ve been to, so helpful accommodate to every need, great prices with plans also!

— Emily S

Verified review (1558877) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Emily, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with the service provided by the pratice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

My recent appointment with Elaine

5 out of 5 stars
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I first visited Ewan for the fitting of a fixed brace about 4/5 years ago and have continued my "dental journey" with him and the practice. I have recently been in to see Elaine Lo-Giudice, my hygienist and despite my childhood fears of the dentist, Elaine could not be more professional, understanding and caring. She puts me totally at ease and I can honestly not believe the words are coming out of my mouth but............. "I look forward to seeing her"!! Not only are my teeth looking and feeling much healthier but my childhood fears are slowly disappearing with every visit - Thank you very much.

— Mandy W

Verified review (1558784) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Mandy, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with your treatment from Elaine. Its great to know Elaine makes you feel at ease during your appointments and you now look forward to visiting us with your childhood fears slowly disappearing, we look forward to seeing you again soon!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent treatment

5 out of 5 stars
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Excellent treatment during COVID always felt safe, safety practices were always maintained.

— Anonymous

Verified review (1558871) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent experience

5 out of 5 stars
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I was originally going to go through a 3rd party for my treatment. I had an in depth discussion with “Jafran” (can’t remember the spelling!) about my teeth and my goals.

On completing the checkout he made me feel at ease and gave solid advice, this alone made me feel comfortable with putting all my treatment through Ewan Bramley. I appreciate his guidance moving forward!’

— Jamie C

Verified review (1558741) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Jamie, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know Jarlath made you feel at ease during your appointment and gave you the advice you were looking for. Its great to know you will be continuing treatment with us and we look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Ewan Bramley Dental Care

5 out of 5 stars
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His professionalism and ability to explain clearly how I could move forward. He alleviated my concerns.

— Ellen R

Verified review (1558726) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Ellen, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with service provided by the practice and that your concerns were alleviated during your appointment.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Excellent Service

5 out of 5 stars
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Excellent service, my teeth are the best I have ever seen. Staff are all competent and can answer all questions.

— Margaret R

Verified review (1558712) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Margaret, its hugely appreciated by the whole team here at Ewan Bramley Dental Care. We are thrilled to know you are happy with service provided by the practice and that your teeth are the best you have ever seen! We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes