Very happy with the treatment and care I receive each and every time I visit whether it's the hygienist or the dentist, everyone is friendly, professional and polite
— Anonymous
Verified review (2397487)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you so much for your kind words and continued trust in our practice. We’re delighted to hear that you’re always happy with the care you receive from both our hygienist and dentist.
Our whole team takes great pride in being friendly, professional, and making every visit a positive experience, so your feedback truly means a lot to us. We look forward to seeing you again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I had my first appointment at the practice with Elaine and it was a great experience. I've only ever had a 10 min appointment at my local nhs dentist but what a difference at Union Quay Dental. My mouth has never felt so clean! I'll be back!
— Daniel Benson
T393354
Review left 6 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Daniel.
Thank you so much for your lovely feedback.
We’re delighted to hear that your first visit with Elaine was such a positive experience and that you noticed the difference in your care.
We really appreciate your support and look forward to welcoming you back again soon!
Absolutely fantastic
Ella Receptionist, Jessica Maughan, Dentists and all the Staff are absolutely fantastic, efficient with so much consideration, making Patients relaxed and comfortable.
— John H
Verified review (2396916)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi John.
Thank you so much for your wonderful feedback! We’re delighted to hear that our team made you feel relaxed and well looked after.
We truly appreciate your support and look forward to welcoming you back again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Excellent
Excellent practice!
— Joe S
Verified review (2396734)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Joe.
Thank you for leaving us a review.
We’re so glad you had a great experience with us; your support means a lot. Looking forward to welcoming you back soon.
Thank you for choosing Union Quay Dental.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Highly recommended
Received treatment for crown and a filling and extremely impressed with the standard of dentistry. Not cheap but you get what you pay for. Highly recommended.
— Brian M
Verified review (2396692)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Brian.
Thank you so much for your kind review! We’re really pleased to hear you were impressed with the standard of your treatment.
We always aim to provide high quality care and a great experience for our patients, so it means a lot to know how you feel.
We look forward seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Great at putting patients at ease
Beautifully refurbished making it feel very clean and hygienic.
Nice friendly and helpful receptionists
And simply the best dental hygienist.
She is so friendly, knowledgeable and great at putting patients at ease.
She attentively listens to my nervous chatter with such professionalism, she's the best. Keep up the good work gang
— Anonymous
Verified review (2395958)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you so much for your lovely feedback! We’re delighted to hear that you had a great appointment and that you love how the surgery is now looking.
It’s especially wonderful to hear your kind words about our team. We always strive to create a calm and supportive environment for all our patients.
We truly appreciate your support and look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Great service
Great service, excellent hygienist, thanks
— Stephen H
Verified review (2395732)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Stephen.
Thank you for your feedback! We’re delighted to hear you had a great experience and that your hygiene appointment went so well.
We look forward to seeing you again next time.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Fully explain any treatment
Always friendly, and fully explain any treatment needed.
— Anonymous
Verified review (2395282)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you for your feedback! We’re glad to hear that you find the team friendly and that explanations of your treatment are clear. It’s always our goal to make sure you feel informed and comfortable at every visit.
We look forward to seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Hygienist appointment
I have super sensitive teeth and Farah goes above and beyond to ensure my hygiene appointment is comfortable. It is a pleasure to have my teeth cleaned by her and she is very informative and friendly. A credit to the practice.
— Gwen M
Verified review (2393795)
Review left 7 months ago
This review was collected via online systems.
Reply from Union Quay Dental
Dear Gwen.
Thank you so much for your kind words. We’re so glad to hear that Farah makes your hygiene appointments comfortable and informative, especially with your concerns.
We look forward to seeing you again, soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Very good and fairly painless. Thank you Sarah
— Sheila Osbourne
T389329
Review left 7 months ago
This review complies with Google's policies.
Would certainly recommend
Having had an irrational fear of dentists and a disappointing smile, with the support and service from Union Quay Dental specialists George and Jamie we have overcome the fear and I currently have a smile I have always wanted. Would certainly recommend.
— Anonymous
Verified review (2392381)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi there.
Thank you so much for sharing your experience with the practice. We’re glad to hear that we’ve been able to support you in overcoming your fear of visiting the dentist and help you achieve the smile you’ve always wanted.
Your kind words mean a lot to the team.
We look forward to continuing to care for you in the future.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
This practice has saved my teeth and I can't thank the team enough! I had significant gum disease and numerous issues with my teeth. Jarleth, Beth, Heather and Elaine have treated these problems very effectively, resolved all they can, brought my numerous dental issues under control, and given me an effective routine to maintain my oral health. I even have a better smile, thanks to Jarleth's amazing composite bonding! Thank you, Union Quay Dental.
— Donna Evans
T388697
Review left 7 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Donna.
Thank you so much for taking the time to share your experience and leave a very kind review.
We’re really pleased to hear how much things have improved for you, both in terms of your oral health and your confidence.
Thank you again for your trust. We look forward to seeing you at your next visit.
Excellent treatment and advice
As always thank you Elaine for your excellent treatment and advice. Love the new look of the practice, it is looking lovely as the practice was looking tired previously
— Susanne E
Verified review (2390685)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Susanne.
Thank you for your kind feedback; we’re delighted to hear that you were pleased with your treatment and advice, and that you’re enjoying the new look of the practice. We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very happy with my visit
I was very happy with my visit for an old cracked filling (silver) and refilling with a white filling. It feels good, no discomfort. Priscilla was my dentist on this occasion.
— Geoffrey E
Verified review (2389830)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Geoffrey.
Thank you for your lovely feedback. We’re so pleased to hear that you were happy with your visit and that your new filling feels comfortable
It is great to know you felt well looked after, and we look forward to seeing you again in the future.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Welcoming and efficient
As always the team were welcoming and efficient from the reception staff through to Beth my Hygienist who was as caring and proficient as ever. She will be missed when she moves on.
— Anonymous
Verified review (2389587)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you for your kind and thoughtful feedback. We’re so pleased to hear that you continue to feel welcomed and well looked after by the whole team, from reception through to your treatment.
We truly appreciate your continued support and look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Treatment was thorough,
All members of the practice are friendly and helpful. Dentist and treatment was thorough, with helpful advice and a friendly attitude.
— Leslie R
Verified review (2389492)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi Leslie.
Thank you for your wonderful feedback. We’re so pleased to hear that you found our whole team friendly and helpful, and that you felt your treatment was thorough and informative. It’s great to know our approach made you feel comfortable and well cared for. We truly appreciate your kind words and look forward to welcoming you back in the future.
Overall, how was your experience of Union Quay Dental?
Review from Google
Always a professional but caring experience. Would recommend to anyone looking for a dentist all of the staff are lovely
— hazel robertson
T385204
Review left 7 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Hazel.
Thank you so much for your kind words. We’re glad to hear that you had a professional and caring experience with us. We look forward to seeing you again soon!
I would highly recommend Union Quay Dental
Had dental surgery performed by Jamie, implant posts and soft tissue graft - he is just an amazing dentist very professional. The surgery is pristine and the follow up excellent, I would highly recommend Union Quay Dental.
— Maria C
Verified review (2386499)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Dear Maria.
Thank you for your fantastic feedback. We're delighted to hear that Jamie’s professionalism made your procedure smooth and comfortable, and that you were pleased with the follow-up care. We really appreciate your recommendation and kind words about the practice. We look forward to seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Absolutely outstanding work, Jarlath done 3 fillings for me over 2 visits I’m not one for change having spent a good few years going to Ewan but believe me Jarlath’s dentistry is first class, top guy makes you feel welcome with his friendly approach and his skill is on a different level to any other dentists I’ve seen, Would I recommend him? Absolutely 💯 Thanks so much for making my fillings so easy Jarlath see you in August
— Andy Moran
T384589
Review left 7 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Dear Andy.
Thank you for your fantastic feedback. We're delighted to hear you had such a positive experience with Jarlath and that he made your treatment feel easy and comfortable. Your kind words and recommendation mean a lot to our team, and we look forward to seeing you again in August.
Hygienist appointment
Excellent service from Yasmin hygienist as always
— Anonymous
Verified review (2385982)
Review left 7 months ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi.
Thank you for your kind feedback. We're delighted to hear you received excellent care from Yasmin.
We look forward to continuing your care in the future.
Overall, how was your experience of Union Quay Dental?
