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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Beth the Dental Hygienist is amazing she really helped me understand my periodontal disease and explained everything so clearly. My gum health has improved significantly thanks to her advice and treatment. She’s a star!

— kulvinda chohan

T48090 Review left 5 years ago
This review complies with Google's policies.

Professional, friendly, approachable

5 out of 5 stars
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Professional, friendly, approachable, very sanitary, even down to reception staff made you feel very welcome. and no pressure, even heard the dentist telling a patient to take up a plan as it'll be cheaper for her, good advice and actually shows their care about the patient. Its not all about the money and business, the hygienist was very polite made me feel relaxed, respected and listened which you dont find a lot in some private dentists, offered advice on my dental care, very knowledgeable love the latest kit and very relaxing chair haha, thank you.

— Neil B

Verified review (1548402) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to leave us a review Neil. We are glad to hear you enjoyed your experience here at Ewan Bramley Dental Care!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

My first visit to the Hygienist.

5 out of 5 stars
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Today I started my treatment plan in earnest. Elaine, my dental hygienist, was extremely professional and knowledgeable. She took me through every step in a very relaxing atmosphere. I left feeling that I have never had such a thorough cleaning, nor had I been given such thorough advice on how to maintain gum health. Thanks Elaine, see you in six months.

— Anonymous

Verified review (1548395) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to leave us a review. It is greatly appreciated by everyone here at Ewan Bramley Dental Care!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Ewan Bramley Dental Care

5 out of 5 stars
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Very friendly, lovely and clean. COVID notices to keep everyone safe.

— Barbara B

Verified review (1548334) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to leave us a review Barbara. It is greatly appreciated by everyone here at Ewan Bramley Dental Care.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Well organised, covd secure

5 out of 5 stars
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Well organised, covd secure and excellent service as normal.

— Lillian J

Verified review (1548280) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to leave us a review Lillian. It is highly appreciated by the team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygiene appointment

5 out of 5 stars
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As usual, a seamless appointment. Seen on time, good procedures in place and a first class job done by Lisa as always, thank you.

— George P

Verified review (1548222) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to leave us a review George. It is highly appreciated by the team here at Ewan Bramley Dental Care.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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First visit was very professional and gave me the advice I needed in order to move forward. I will definitely be contacting them again once I go through the various plans on offer so that I can feel better about myself once sorted.

— Mary-Anne Brett

T47967 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— ryan oneil

T47920 Review left 5 years ago
This review complies with Google's policies.

On time, professional

5 out of 5 stars
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Dealt with on time and treated in a very professional manner. Given all the information I needed to make an informed decision.

— Graham L

Verified review (1548040) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Graham, its hugely appreciated by the whole team here at Ewan Bramley. We are thrilled to know you had an informative visit wit us.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Professional and informative

4 out of 5 stars
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All staff are professional and informative. Everything is explained of the procedures that are happening.

— Susan D

Verified review (1547990) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Susan its hugely appreciated by us all at Ewan Bramley. We are thrilled to know you are happy with your experience during your visits with us.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent experience

5 out of 5 stars
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Advice and consult from Ewan.

— Anne C

Verified review (1547944) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you Anne, it was lovely to see you again
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental Hygiene

5 out of 5 stars
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Very thorough job and friendly service as always.

— John G

Verified review (1547488) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review John, its hugely appreciated by the whole team here at Ewan Bramley.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Friendly welcome

5 out of 5 stars
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The open, friendly welcome after ensuring my mask was on and hands sanitised. I need my crown replaced and teeth whitened.

— Debra C

Verified review (1547279) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Debra, its hugely appreciated by the whole team here at Ewan Bramley. We are thrilled to know you enjoyed your experience with us.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

I was fitted in for an appointment at very short notice

5 out of 5 stars
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Two of my temporary veneers needed to be refitted and I was given an appointment the following morning after ringing up at the end of the day before. Hristo explained what he would do and did a super job of refitting them.

— Linda F

Verified review (1547269) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Linda, its hugely appreciated by the whole team here at Ewan Bramley. We are thrilled to know you are happy with the refitting of your veneers by Hristo,
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Always takes the time to explain

5 out of 5 stars
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For most of my life I have been terrified of going to the dentist after a terrible experience as a child and then a further horrific experience when having my wisdom teeth removed. I have now had 3/4 appointments with the practice and I won't say I am cured of my fear but I can attend and have treatment done without too much stress and upset. The dentist always takes the time to explain what is going to happen and gives me the time and more importantly the control during my treatment. Thank you Hristo for your time, patience and expertise.

— Sarah S

Verified review (1547246) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for taking the time the write us a review Sarah, its hugely appreciated by the whole team here at Ewan Bramley. We are thrilled to know you are feeling more confident in coming to the practice to see Hristo.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Fantastic result

5 out of 5 stars
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Fantastic result with my veneers. Very happy with the final results.

— Anonymous

Verified review (1547266) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan bramley.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Davie Scott

T47652 Review left 5 years ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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So cheerful and calming staff, they are all excellent, the dentists and treatments are second to none. I would recommend any service Ewan Bramley provides, he is top class as well as his staff. Dave Veige is fantastic on the implant side, anyone who needs or would like implants please don’t hesitate, worth every penny, you can taste better, chew better and look better virtually pain free.

— Eileen M

Verified review (1546807) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us such a lovely review Eileen, its hugely appreciated by the whole team here at Ewan Bramley. We are thrilled to know you are happy with your treatment with us so far.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

An emergency repair

5 out of 5 stars
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I was able to see Jamie within 12 hours and his treatment was quick and painless. What more could anyone ask for.

— Anonymous

Verified review (1546876) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent experience

5 out of 5 stars
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Excellent as always.

— Anonymous

Verified review (1546628) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes