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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Ewan Bramley Dental Care

5 out of 5 stars
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Elaine as always friendly and does a cracking job.

— Anonymous

Verified review (1544897) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to send us such a lovely review. We will pass your kind words on to Elaine
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Amazing experience first time at Ewan Branley today, will be returning. Harriet was so kind throughout the treatment and suggesting great treatment options for my problem! Thanks so much.

— Josh

T46962 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent treatment tailored to my needs, delivered in a COVID safe environment.
Treatment plan explained at every step I am looking forward to completing the treatment and seeing the end result.

— Colin Prow

T46963 Review left 5 years ago
This review complies with Google's policies.

Hygienist appointment

5 out of 5 stars
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Very thorough hygienist appointment.

— Jane G

Verified review (1544556) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the the time to write us review Jane, its hugely appreciated by the whole team here at Ewan Bramley.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Felt very comfortable

5 out of 5 stars
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Once again felt very comfortable, just hoping when photos were taken you’ve got my best side lol looking forward to the next stage.

— Kath G

Verified review (1544475) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Kath, its hugely appreciated by the whole team here at Ewan Bramley.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Prompt appointment

5 out of 5 stars
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Prompt appointment following dental emergency. Very professional service.

— Anonymous

Verified review (1544425) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, we are thrilled be providing a professional service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Friendly, flexible, caring

5 out of 5 stars
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I have been with Ewan since he first opened his practice at the present site. I have always found him and his practice, friendly, flexible, caring, professional and excellent practitioners.

— Anonymous

Verified review (1544357) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a great review its hugely appreciated by us all here at Ewan Bramley dental care.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Emergency Dental Appointment

5 out of 5 stars
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Great service as always, dealt with quickly, compassionately and felt safe and supported throughout the appointment process.

— Ashleigh R

Verified review (1544314) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for taking the time to write us a review Ashleigh, its hugely appreciated by the whole team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Root canal treatment

5 out of 5 stars
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My appointment was with George. I first started going in April because I needed a root canal. This practice was recommended by a friend. I was really nervous about going but was put at ease within a minute of being in the chair. Everything was explained in detail to me so that I knew what was going to happen.
I had heard so many horror stories about root canals but have to say that my experience was not like that. I have no problems now in going to this practice (I used to be nervous about seeing dentists) and would definitely recommend George for his calm presence and expertise.

— Louise C

Verified review (1544236) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Louise, it is hugely appreciated by the whole team here at Ewan Bramley. Its great to know George has put you at ease during your treatment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Couldn’t be happier

5 out of 5 stars
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Couldn’t be happier with the results, teeth look exactly how I wanted them to look and in as little as 7 months. Would highly recommend Ewan Bramley. Hristo Drumev Was fantastic to deal with and helped with any concerns or issues I had.

— Nathan L

Verified review (1544212) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Nathan, its hugely appreciated by the whole team here at Ewan Bramley. We are thrilled to know you are happy with the treatment.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Lovely staff

5 out of 5 stars
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How quick I was able to get the results I was after and how lovely all of the staff always are.

— Chloe B

Verified review (1544157) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for writing such a lovely review Chloe, its hugely appreciated by the whole team here at Ewan Bramley. We are thrilled to know you are happy with the results of your treatment.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Ewan Bramley Dental Care

5 out of 5 stars
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I chose Ewan Bramley for my dental care when I moved to this area 12 years ago. I have had excellent, friendly and professional care, with particular help taking into account my anxieties about visiting the dentist. My teeth and gums are in much better shape now, and I’m no longer scared of going to the dentist. Highly recommended.

— Anonymous

Verified review (1543918) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley. We are thrilled to know you enjoy visiting the dentist and are happy with the treatment received.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental appointment

5 out of 5 stars
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Very friendly and helpful staff

— Faith M

Verified review (1543837) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Faith, its hugely appreciated by the whole team here at Ewan Bramley.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Highly recommended

5 out of 5 stars
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Excellent dentist, very professional staff. George was so good and gentle, he managed to fix my tooth. Highly recommended.

— Anonymous

Verified review (1543324) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, its hugely appreciated by the whole team here at Ewan Bramley. We are thrilled to know you enjoyed your experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Would recommend to anyone

5 out of 5 stars
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The service from staff was exceptional! Made me feel really comfortable and the dentist gave great advice on how to care for my teeth. Would recommend to anyone!

— Sophie S

Verified review (1543163) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thanks for taking the time to leave us a review Sophie. It is greatly appreciated by the team here at Ewan Bramley.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Great service

5 out of 5 stars
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Great service, always makes you feel at ease.

— Anonymous

Verified review (1543105) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for taking the time to complete a review for us. We are very appreciative of your kind words
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Great service

5 out of 5 stars
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Great service, went straight in with no delays. Everything explained perfectly and better than other dentists have done in the past.

— Anonymous

Verified review (1542757) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review its hugely appreciated by the whole team here at Ewan Bramley. We are thrilled to know you enjoyed your experience with us.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Very impressed

5 out of 5 stars
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I am a new patient to the practice and am very impressed with the service.

— Maureen M

Verified review (1542752) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Maureen, its hugely appreciated by the whole team here at Ewan Bramley. We are thrilled to know you are impressed with the service at our practice.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent experience

5 out of 5 stars
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My overall opinion of my experience was very good. From contacting the reception to my appointment with the dentist was excellent. Ewan and his assistance were very experienced and professional. They reassured me when I was having difficulty with the impression if my teeth. They kept me calm.

— Susan D

Verified review (1542713) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Susan, its hugely appreciated by the whole team here at Ewan Bramley. Its great to know you are happy with the service provided.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygienist Treatment with Elaine

5 out of 5 stars
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I have been a patient with Ewan Bramley’s Dental Care for a number of years now. I have always found the experience very professional and friendly.

Ewan has always been honest about what treatment is right for me and he makes me feel safe as I have had bad experiences of dentists from my childhood.

My recent visit was for my treatment with the hygienist. My hygienist is Elaine. I have known Elaine from when I first joined Ewan’s annual dental plan. I always enjoy my visits with Elaine as she is a lovely woman and it’s always good to catch-up with her.

Elaine is extremely thorough and would book me in every 6 months as she said my teeth were so clean that she couldn’t fill my 1hour treatment; sadly, because of COVID 19, and the amount of PPE that Elaine now needs to wear, there can now only be one hygienist visit per year with my dental plan. Guess we all now have to work differently since the pandemic.

My husband visited Elaine for a hygienist treatment on a ‘special deal’ and as a result he is now going to join Ewan’s annual dental plan. I couldn’t recommend Ewan, Elaine and all the team highly enough.

— Heather C

Verified review (1542546) Review left 5 years ago
This review was collected via online systems.

Reply from Union Quay Dental

Thank you for taking the time to write us such a lovely review Heather, its hugely appreciated by the whole team here at Ewan Bramley. Its great to know you are happy with your experience each time you visit.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes