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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I was really nervous to have a root canal filling, after weeks of worry it’s over & was not painful one bit! Jamie explained everything clearly & reassured me. Very happy

— Lisa Knighton

T45079 Review left 5 years ago
This review complies with Google's policies.

The Rolls Royce of dentistry

5 out of 5 stars
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I needed an appointment to have a tooth removed, I rang in Saturday and was booked in for Monday, the care I received was excellent I seen a dentist called George a lovely man, put me at ease explaining everything took great care with me, I was nervous, as I am when having things like this done, job was done with great care and pain free, since the extraction I have had no pain or discomfort at all, Ewan has an amazing practice in north shields all the staff there are lovely and very professional, I cannot recommend this dentist enough. Brilliant as always and I trust them. this is a quality company that deliver excellent dental care, make the experience as comfortable and pain free as possible I won’t go anywhere else....the Rolls Royce of dentistry...thank you again for fixing my dental problems.

— David G

Verified review (1540571) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for the review David! We love to hear you enjoyed your experience. Your feedback is highly appreciated by all the team here at Ewan Bramley.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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went for a free consultation and dentist was great in explaining the procedure needed for that perfect smile. very thorough polite and welcoming

— Amanda Donnan

T44986 Review left 5 years ago
This review complies with Google's policies.

Great

5 out of 5 stars
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I am usually terrified of the "dentist ". But Elaine totally put me as ease.. she understood I was nervous and whilst my dental hygiene was not perfect I felt great upon leaving.. thanks guys

— Anonymous

Verified review (1539043) Review left 5 years ago
This review was collected via online systems.

Reply from Union Quay Dental

Thank You for taking the time to send us such a lovely review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Ewan Bramley Dental Care

5 out of 5 stars
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Nothing I can think of. Spot on. No complaints at all.

— Victor Y

Verified review (1540087) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for the review! It is highly appreciated by the team here at Ewan Bramley. We are glad to hear you enjoyed your experience!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Everything was perfect

5 out of 5 stars
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Everything was perfect - Jamie is an excellent dentist. Great environment, professional staff.
One of the best experiences at the dentist as everything went quick, smooth and pain free.

— Anonymous

Verified review (1539985) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for the review! It is highly appreciated by the team here at Ewan Bramley. We are glad to hear you enjoyed your experience!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent service from Jamie

5 out of 5 stars
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Had emergency appointment to replace retainer wire. Smooth, professional, caring process from start to finish. Jamie and dental nurse were excellent at putting me at ease immediately.
Professional, efficient service, would highly recommend, thank you so much.

— Tracey P

Verified review (1539981) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thanks for the review Tracey, it is highly appreciated by the team here at Ewan Bramley. Glad to hear you had a good experience!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Excellent dentist, Jamie was so good and gentle and managed to fix my tooth perfectly and treated my sensitive teeth. Would highly recommend. 1st class dentist and lovely reception staff

— Michela Murray

T44340 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Thomas Bell

T44131 Review left 5 years ago
This review complies with Google's policies.

Highest standard of Dental care

5 out of 5 stars
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As ever amazing professional and personal attention.
Highest standard of Dental care around.

— Anne C

Verified review (1539771) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Anne, we are thrilled to know you are happy with your experience.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Toothache

5 out of 5 stars
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I was seen very quickly and the problem was diagnosed and I have been given some treatment to start with and was given an option to the best course of future action and each action was given a brilliant briefing on both courses and was given a date the same day for the extraction. Very friendly staff and very knowledgeable.

— David T

Verified review (1539584) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review David, its hugely appreciated by the whole team here at Ewan Bramley.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Absolutely amazing

5 out of 5 stars
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I had made the decision to get a brace but picking which dentist and which treatment was difficult. Word of mouth led me to Ewan Bramley, this practice is 30 miles from where I live but worth the drive. From completing an online consultation form, to arranging appointments and having my first initial examination the level of care and communication has been amazing. I feel at ease, excited and can’t wait to start my treatment journey. George was so reassuring and answered all my questions. Highly recommend this practice.

— Rita B

Verified review (1539509) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Rita its hugely appreciated by the whole team here at Ewan Bramley. We are thrilled to know you are excited to start your treatment with us and look forward to seeing you soon!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Fantastic dentistry - excellent for children/adolescents

5 out of 5 stars
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My daughter has her teeth straightened (braces followed by clear aligners) at Ewan Bramley's. The result is fantastic, but more importantly, her care and treatment was excellent. My daughter was put at ease, everything was explained clearly and appropriately to her, and their manner was gentle and reassuring. Incredibly impressed - if there was an 'outstanding' option, I'd have given that as my star rating.

— Anonymous

Verified review (1539522) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for taking the time to give us such a lovely review, that's very kind of you to say!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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5 stars all round! First time at this practice today and won't be going anywhere else! Receptionist are extremely helpful, polite and lovely even though they are busy! Amazing customer service which does make a different! The practice itself is impeccable, modern and extremely clean and tidy. The safety measures are top shelf and thorough and Chris who carried out my procedure was wonderful from start to finish!
Walked me through every step. Made to feel really listened to and went above and beyond. The outcome was of the best quality ive ever recieved and made me so happy. I have been cautious in the past from dentists that seem rushed or no passion but Chris is honestly the sweetest and knows his stuff.The equipment is of very high quality which is a brilliant perk and the PPE equipment is top range, you can tell they are one step ahead! It really makes a difference going here after a couple bad experiences! 10s across the board

— holly muirhead

T44073 Review left 5 years ago
This review complies with Google's policies.

Excellent service and competitive prices

5 out of 5 stars
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Excellent service and competitive prices. I had my fixed braces and retainers done with Ewan Bramley dental care and I couldn't be more happier with the outcome. During the treatment I also received 2 hygienes and teeth whitening with no extra cost. And the service they provided has been absolutely amazing! They work flexible hours and they even let me bring my 4-years old kid with me on my appointment as I couldn't arrange any childcare. Thank you Chris and the team for all your hard work. Highly recommend. Ewan Bramley- best dental practice.

— Anna C

Verified review (1539485) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for taking the time to give us such a lovely review Anna, its absolutely our pleasure!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Outstanding!

5 out of 5 stars
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Always a great experience, Beth is extremely patient and always takes time to give great advice, can’t recommend her highly enough!

— Anonymous

Verified review (1539440) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for taking the time to give us such a lovely review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient
Was this treatment paid for privately? yes

Honest with his advice

5 out of 5 stars
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Again Ewan was constructive and honest with his advice for my Mother ref her dentures. Thank you.

— Marion R

Verified review (1539429) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for taking the time to leave us a lovely review
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Next of kin
Was this treatment paid for privately? yes

Puts me at ease

5 out of 5 stars
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Ewan - top fella and confident dentist. Puts me at ease. Pain free procedure and works quickly.

— Mandie F

Verified review (1539073) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you so much Mandie, its our pleasure as always
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Recent appointment at Ewan Bramley

5 out of 5 stars
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The staff at Ewan Bramley went out of their way to allocate me an appointment which fitted into what I could manage.
The procedures for dealing with COVID 19 are very good and keep everyone safe. The pleasantness of Ewan and his staff are second to none and they always make you feel welcome and deal with you as a human being and go out of their way to make you relax for your treatment. I have been a patient of Ewan's for many many years and travel a considerable distance to see him and would never ever think of changing to a dentist closer to home.
Whatever money you pay to be part of the practice at Ewan Bramley is money well spent in my opinion.

— Stephen N

Verified review (1539037) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you so much for taking the time to leave us such a lovely review Stephen, it really means a lot to the whole team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? no

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Diane Ralph

T43893 Review left 5 years ago
This review complies with Google's policies.