Working Feedback

Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1014 reviews from Google 4864 total reviews

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Latest Reviews by Working Feedback

Outstanding customer service

5 out of 5 stars
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Outstanding customer service from the whole team. Excellent approach to explaining every detail of the process and shared decision making.

— Lesley Y

Verified review (1531608) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

That's very kind of your to say Lesley, thank you
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Helen Spahiu

T41051 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Great service, location and the premises are spotless, feel like I am in safe hands

— Stephen Hull

T41052 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I used to avoid going to the dentist but actually quite look forward to it now! Very lovely staff and lots of high tech dental equipment makes for a great customer experience.

— Dan Kirby

T41053 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Really professional and attention to detail is fantastic. Almost finished fixed top and bottom braces and so happy with the results. Hristo has been fantastic, nothing is too much trouble and he takes the time to explain every step and settle my dentist nerves.

— Holly Barkess

T41041 Review left 5 years ago
This review complies with Google's policies.

Extremely friendly and helpful

5 out of 5 stars
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Really happy with the way my treatment went today in preparation for the two new crowns. Mr Ewan Bramley and his assistant put me at ease and were extremely friendly and helpful.

— Anonymous

Verified review (1531293) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review its hugely appreciated! We are thrilled to hear you are happy with your treatment preparation.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Great personal service

5 out of 5 stars
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Great personal service with a genuine desire to ensure issues with my problem tooth are resolved.

— Anonymous

Verified review (1531332) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, we are thrilled to know you are happy with the service.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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All of the staff are so lovely, I'm so glad I picked this dental practice to fix my smile.

— Lisa Coulter

T41023 Review left 5 years ago
This review complies with Google's policies.

Made me feel comfortable

5 out of 5 stars
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Dentist was really professional and made me feel comfortable.

— Anonymous

Verified review (1530979) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review, we are thrilled to know you felt comfortable during your appointment with us.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Very gentle and quick

5 out of 5 stars
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My hygienest today was brilliant, very gentle and quick.

— Joanne H

Verified review (1530663) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for your review Joanne, we are thrilled to know you were pleased with your treatment.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Felt safe and at ease

5 out of 5 stars
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Felt safe and at ease in these difficult times for everyone, particularly the staff.

— Anonymous

Verified review (1530876) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review its hugely appreciated, we are thrilled to know you felt safe in our practice
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Treatment was well explained

5 out of 5 stars
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A friendly service, the treatment was well explained and the delivered effectively and swiftly.

— Patrick D

Verified review (1530906) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Patrick, we are thrilled to be providing you with a friendly service.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Ewan Bramley Dental Care

5 out of 5 stars
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Both the dentist and Devon was great with me, looked after really well as I’m a bit scared of the dentist but soon put me at ease, great, professional, friendly service, top quality.

— Wendy B

Verified review (1530938) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

We are thrilled to know we are providing you with a friendly, top quality service Wendy and its great to know you felt at ease during your appointment. Thank you for taking the time to write us a review.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Very prompt attention

5 out of 5 stars
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I received very prompt attention.
I was treated very politely and professionally with a clear explanation of the required treatment and cost implications.
Very good.

— Alan H

Verified review (1530702) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write us a review Alan, its hugely appreciated and we are thrilled to know you were happy with your appointment.
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Emma Gibbons

T40920 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Went to get dental hygiene with Lisa, all went smoothly. In and out without any contract with anyone else.

— Gary thanksgiving Charlton

T40907 Review left 5 years ago
This review complies with Google's policies.

Recommend to anyone

5 out of 5 stars
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This is the first time I have ever left the dentist in a good mood. A very positive welcome and Ewan took the time to understand my requirements, and then provided an efficient solution. A personable experience, where I was made to feel valued and after my initial consultation I would recommend to anyone exploring dental options.

— Michael G

Verified review (1530539) Review left 5 years ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Michael, we are glad to have changed your opinion of dentists, thank you for such a lovely review, its very kind of you, we look forward to seeing you next time
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental appointment

5 out of 5 stars
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Each procedure during appointment was explained well.

— Anonymous

Verified review (1530525) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you very much
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars

Safe, secure and efficient

4 out of 5 stars
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Once in the building it was a safe, secure and efficient service.

— Anonymous

Verified review (1530565) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Many thanks
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 4 out of 5 stars

Ewan Bramley Dental Care

5 out of 5 stars
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Friendliness. Professionalism. Hygiene.

— Sharon B

Verified review (1530564) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Thank you Sharon, its always a pleasure
Overall, how was your experience of Ewan Bramley Dental Care? (tap on a rating) 5 out of 5 stars