If you want 5-star reviews and want to remove negative reviews from Google, contact me via my profile; my contact details are listed there.
— Grace Goddard
T374874
Review left 8 months ago
This review complies with Google's policies.
My recent hygienist appointment
Hygienist appointment.
— Anonymous
Verified review (2370283)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you for leaving us a 5 star review.
We really appreciate it.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Professional
Review from Google
professional emergency treatment all staff excellent customer services from reception to hygienist and dentist
highly recommend
i have signed up
— Martin Anderson
T374657
Review left 8 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Martin.
Thank you so much for your kind review. We’re delighted to hear that you were happy with your emergency treatment and the care provided.
We look forward to caring for you in the future.
Review from Google
Very good dental practice, although I do think the cost of dental treatments are expensive when you already pay a monthly fee, but it is a very good place to be part of
— Rachel Little
T419756
Review left 8 months ago
This review complies with Google's policies.
Review from Google
Visited hygienist :) and dentist on the same day. Both were very nice and highly professional.
My teeth were meticulously cleaned and are whiter. The dentist methodically checked all teeth.
Totally satisfied with the first rate service.
— Karl Brown
T373496
Review left 8 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Karl.
Thank you for your kind feedback.
I am glad you are happy with the service we provide.
We look forward to continuing your care in the future.
Great fillings with Sonny, I would highly recommend this practice,
I had two fillings done today by Sonny and couldn’t be happier with the care I received. As a very nervous patient, I was especially grateful for how gentle, patient, and reassuring he was throughout the entire appointment. The treatment was completely pain free, which really helped put me at ease.
His dental assistant (a lovely girl with long brown hair, whose name I unfortunately can’t remember) was also kind and very gentle. Together, they made what could have been a stressful experience feel comfortable and relaxed.
I’m extremely pleased with the service I received and would highly recommend this practice, especially to anyone who feels anxious about dental treatment.
— Anonymous
Verified review (2367841)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you for taking the time to leave such a lovely review; We’re pleased to hear you felt comfortable and well cared for during your appointment with Sunny, and that the treatment was gentle and pain free.
We’ll be sure to pass on your kind feedback to the team and truly do appreciate your recommendation.
We look forward to seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Elaine, excellent
Excellent service from Elaine.
— Anonymous
Verified review (2367741)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you for your review. We’re pleased to hear you were happy with the service Elaine provided and appreciate you taking the time to share your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Hygienist appointment with Elaine
I had my hygienist appointment today. Elaine was very thorough and took time to explain everything. She puts you at ease whilst being very professional in the way she works.
— Carlene G
Verified review (2367619)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Carlene.
We appreciate you taking the time to share your feedback.
We’re pleased to hear you had a positive experience with Elaine and that you felt comfortable and well informed throughout your hygienist appointment.
We look forward to seeing you, soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Stavroula Pantazi
T372524
Review left 8 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Stavroula.
Thank you for your 5*'s. We’re pleased you had a positive experience with us.
Very good
Very good consultation
— George H
Verified review (2365317)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi, George.
Thank you for your feedback. We’re pleased to hear you had a good consultation and appreciate you taking the time to leave a review.
We look forward to seeing you, again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Very happy.
I have recently had a few visits to complete much needed work, including a crown to hold a new improved denture, tooth removal and composite veneers to my two front teeth. The result is more than I hoped for, a big improvement, comfortable, attractive and achieved in a relaxed, confident situation where my treatment plans were discussed and agreed throughout.
My recent review with my dentist Darlish and hygienist left my teeth squeaky clean and bright and with a further appointment for work to ensure the health of my teeth for the next year.
The staff are so friendly and professional in their roles and the receptionists do their part to make booking future appointments and emergency appointments so easy.
I feel so confident with all aspects of my visits and treatments, so glad I’m lucky to be with Union Quay Dental.
— Anonymous
Verified review (2364450)
Review left 8 months ago
This review was collected via online systems.
Reply from Union Quay Dental
Hi there.
Thank you for taking the time to leave such a detailed review. We’re very pleased to hear you’re happy with both your treatment and the results.
It’s great to know you felt comfortable and well supported by Jarlath, our hygienists and the rest of the team throughout your visits.
We appreciate your trust in Union Quay Dental and look forward to seeing you again, soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Beth is my hygienist she is a wonderful ,kind thoughtful person and very good at her job. I am a bit of a nervous patient but she puts me at ease very quickly. She gives great advice for cleaning my teeth and treats everyone individually.
— Gillian
T370350
Review left 8 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Gillian.
Thank you for your lovely review. We’re delighted to hear how kind and thoughtful Beth was and that she helped put you at ease during your visit. It’s great to know you found her advice helpful and appreciated the individual care she provides. We really appreciate your feedback.
Review from Google
This person left a star rating but no comment.
— Maureen Watson
T369845
Review left 8 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Maureen.
Thank you for your review. We really appreciate you taking the time to share your feedback.
Always reassuring and comforting
This was a regular review visit with dentist and hygienist.
The staff are always cheerful and helpful.
The appointment was kept at the stated time and both hygienist and dentist explained clearly what was happening throughout the visit which is always reassuring and comforting.
— David M
Verified review (2361824)
Review left 8 months ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi David.
Thank you for taking the time to leave such a thoughtful review. We’re pleased to hear our team was cheerful and helpful, your appointment ran on time, and that everything was clearly explained throughout your visit. We’re glad you found the experience reassuring and comfortable.
Overall, how was your experience of Union Quay Dental?
Review from Google
Great appointment with Kathryn! Very thorough with her assessment, including photographs and scans of my teeth. Would 100% recommend Kathryn!
— Chloe
T368061
Review left 8 months ago
This review complies with Google's policies.
Dentist was brilliant
Brilliant service, dentist was brilliant, explained everything and very quick on getting my denture fitted
— Trudy J
Verified review (2360242)
Review left 8 months ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi Trudy,
Thank you for your kind review. We’re very pleased to hear you were happy with the service, that everything was clearly explained, and that your denture was fitted quickly. We really appreciate your feedback.
Overall, how was your experience of Union Quay Dental?
Always had great service
Always had great service from Union Quay Dental. I go twice a year and they always deliver great quality service - would definitely recommend.
— Ray B
Verified review (2358017)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Ray.
Thanks for your lovely feedback. It’s great to hear you enjoy your visits, and we really appreciate you recommending us.
We look forward to seeing you again, soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Wonderful Hygiene appointment today with Heather. So friendly and professional. My teeth are sparkling. Also lovely warm welcome from all staff.
— Jacqui Curtis
T366864
Review left 8 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Jacqui.
Thank you for your kind review. We’re pleased your appointment went well and that you felt comfortable and cared for.
We look forward to seeing you soon.
Review from Google
No wait time. Professional hygienist appointment, thorough, gentle, personable and explained all steps and stages so I knew what was coming next. Also gave good hints and tips for some adjustments I can make at home.
— Karen Jordan
T366359
Review left 9 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Karen.
Thank you for your review. We’re pleased to hear your appointment was efficient, clearly explained, and delivered with professional, gentle care. Supporting patients both in practice and at home is very important to us.
We look forward to seeing you again soon.
The best hygienist I have ever had
as usual a great appt with Beth. She is by far the best hygienist I have ever had. Amazing girl
— Anne C
Verified review (2356886)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Anne.
Thank you for your feedback. We’re pleased to hear Beth continues to provide such excellent care and that your appointments are always a positive experience.
We look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
