Verified review (2356733)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi there.
Thank you for your kind feedback. Yasmine will be delighted to hear you were happy with her care.
We look forward to continuing your care in the future.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Treatment well explained
Excellent service, reception staff helped with all queries regarding future appointments. Treatment well explained and very professional regarding my anxiety pre- treatment
— Susanne E
Verified review (2356729)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Susanne.
Thank you for taking the time to share your experience. We’re delighted to hear your treatment was clearly explained and that our team supported you so well before your appointment. Your feedback is greatly appreciated.
We look forward to seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
A lovely hygienist
Excellent appointment with a lovely hygienist
— Anonymous
Verified review (2356476)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi there.
Thank you for your feedback. We’re pleased to hear you had an excellent experience with our hygienist.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Advice and treatment second to none
My hygienist, Elaine, is an experienced professional who makes you feel right at ease, gives a full explanation of procedures and delivers advice and treatment second to none. I can find no way to improve what is already first class
— Keith W
Verified review (2356140)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Keith.
Thank you so much for your wonderful feedback. We’re delighted to hear that Elaine made you feel at ease and took the time to fully explain each step of your care. Your kind words about her advice and treatment will mean a great deal to her, and we truly appreciate you taking the time to share your experience.
We look forward to seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Would highly recommend
I visited the practice today for an appointment with the Hygienist and the treatment I received was excellent! I have really sensitive teeth and she was so patient and understanding, explaining every step as well as recommending personalised home care. Thank you for such a positive experience, would highly recommend!
— Michelle D
Verified review (2355241)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Michelle.
Thank you so much for your kind feedback! We’re delighted to hear you had such a positive experience with our hygienist. We know how challenging sensitive teeth can be, so it’s wonderful to hear you felt comfortable, informed, and well cared for. We really appreciate the recommendation!
We will see you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Appointment
Change your smile, it makes a stronger first impression. Not for others but for you.
— Peter T
Verified review (2354559)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Peter.
Thank you for leaving a thoughtful review.
We love helping our patients feel confident in their smiles.
We look forward to seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Review from Google
Yet another brilliant experience with Union Quay dentists.
Farah made me feel very relaxed with her professional approach. A scale and polish then some advice on cleaning my teeth. Advised on which TePe’s to use etc.
Thank you once again.
Nathan.
— Nathan Bulch
T360714
Review left 9 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Nathan.
Thank you so much for your kind review.
We’re delighted to hear you had another brilliant experience with us.
The team will be really pleased to know they helped you feel relaxed and well cared for during your treatment. We truly appreciate your continued trust and look forward to seeing you again soon.
Review from Google
Excellent check up today. Jamie was very friendly, approachable and undertook a thorough check of my teeth.
— Fiona
T360560
Review left 9 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Fiona.
Thank you for your lovely review.
We’re delighted to hear you had an excellent appointment and that Jamie made you feel comfortable while carrying out such a thorough examination.
We really appreciate your feedback.
Very pleased
I was very pleased with the help and information I received.
— Thomas C
Verified review (2350197)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Thomas.
Thank you for your kind feedback.
We’re very pleased to hear that you found the information and support helpful.
We really appreciate you taking the time to leave a review.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Review from Google
Excellent - Jamie is really good if you need an implant, I broke a tooth and needed one, you can't tell there's one there. A bit expensive but well worth it for the end result.
— Kenneth Nichols
T360130
Review left 9 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Kenneth,
Thank you so much for your kind review.
We’re delighted to hear that Jamie was able to help and that you’re happy with the implant result.
Your feedback means a lot to us, and we really appreciate you taking the time to share your experience.
Very thorough
Appointment with Priscilla. She is so professional and friendly. She is very thorough and sorted the problem I had.
— Anonymous
Verified review (2349544)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you for your time to leave us a kind review.
We’re pleased to hear that Priscilla provided professional, friendly, and thorough care, and that she was able to resolve your concern.
We appreciate your feedback and look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I am completely satisfied (as usual) with my visit yesterday: friendly, professional, reassuring, with good advice.
— Michael Kerrigan
T359735
Review left 9 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Michael.
Thank you for your kind feedback.
We’re delighted to hear that you were completely satisfied with your hygienist visit and found the care friendly, professional, and reassuring.
We appreciate your continued trust in our practice and we look forward to continuing your care in the future.
nion Quay Dental
I had a hygiene appointment with Heather. She puts me at ease and is so friendly.
— Kathleen M
Verified review (2347530)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Kathleen.
Thank you for your lovely review.
We’re delighted to hear that Heather made you feel at ease and provided such friendly care.
Your feedback is greatly appreciated and we look forward to seeing you again next time.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Professional and courteous appointment
Professional and courteous as always. Thank you.
— Tony B
Verified review (2346987)
Review left 9 months ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Hi Tony.
Thank you for your kind feedback.
We’re pleased to hear that you found our service professional and courteous, as always.
We truly appreciate your support and look forward to seeing you soon.
Overall, how was your experience of Union Quay Dental?
Thorough clean, good advice
Regular hygienist appointment, especially important as I have a history of periodontitis. Thorough clean and good advice on self-care between appointments.
— Anonymous
Verified review (2346556)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hello.
Thank you for your review.
We’re pleased to hear that you found your hygienist appointment thorough and the self-care advice helpful. Supporting our patients with ongoing gum health is very important to us, and we appreciate your feedback.
We look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Excellent dentist
Excellent dentist and I’ve always been happy with the work I’ve had done.
— Anonymous
Verified review (2346165)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi there.
Thank you for your kind feedback; We’re delighted to hear that you’ve always been happy with the care and treatment you’ve received.
We appreciate your continued trust in our practice.
Looking forward to seeing you again.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Incredibly thorough and proficient
I had my regular hygienist appointment today with Yasmin. As usual she was incredibly thorough and proficient whilst being very polite throughout. Yasmin also gives me a lot of advice on caring for teeth and gums and this is most appreciated. The best hygienist I have ever had in my many years of attending dental practices. Thank you.
— Fergus J
Verified review (2346151)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Ferugs.
Thank you for your kind review.
We’re very pleased to hear that you had such a positive experience with Yasmin and that you found her care and advice helpful.
Your feedback is greatly appreciated, and we look forward to welcoming you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Appointment
Temporary bridge.
— Anonymous
Verified review (2345478)
Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Professional
Fantastic
Heather Carr is fantastic
— Anonymous
Verified review (2345363)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi, thank you for taking the time to send us a 5* review.
Heather will be delighted to hear the positive words.
We look forward to seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
I can’t fault my care
Very happy so far, my treatment is ongoing but I can’t fault my care and treatment so far. Thank you!
— Sharon B
Verified review (2343466)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Sharon.
Thank you so much for your kind feedback. We’re really pleased to hear you’re happy with your care so far, and we look forward to continuing to support you throughout your treatment.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
