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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Great cleaning and polish from Farah very patient and my teeth feel 100x better already

— Kev Thompson

T353475 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Kevin.
Thank you so much for leaving us a 5* review.
I am so glad to hear you had a positive experience and that your teeth feel good.
We look forward to seeing you soon.

Review from Google

5 out of 5 stars
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Beth the hygienist is gentle but v thorough and professional. Beth explains everything step by step and gives a clear outline of my progress and targets for the future. Beth knows her job.

— Sandra Charlton

T353476 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Sandra.
Thank you so much for your kind review! We’re delighted to hear that Beth provided such thorough, professional care and explained everything clearly.
We look forward to caring for you in the future.
Take care and see you soon.

Review from Google

5 out of 5 stars
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Professional and informative

— steven turnbull

T353477 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Steven.
Thank you for your kind feedback! We’re delighted to hear that you found your visit professional and informative.
We look forward to seeing you at your next visit!

Review from Google

5 out of 5 stars
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Amazing hygienist appointment, truly makes you feel comfortable and is great at her job - Farah !! 🌟🌟

— Lucy Burwood

T352650 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Lucy.
Thank you for your wonderful review! We’re delighted to hear that Farah made your hygienist appointment so comfortable and positive.
We look forward to seeing you soon.

Very kind, patient and professional

5 out of 5 stars
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Beth was lovely, very kind, patient and professional. Knowing I am very nervous kept me at ease throughout my appointment making sure to ask if I was ok throughout! Would highly recommend! Thank you Beth

— Beverley C

Verified review (2337605) Review left 10 months ago
This review was collected via online systems.

Reply from Union Quay Dental

Hi Beverley.
Thank you so much for your kind review! We’re delighted to hear that Beth’s patience and professionalism helped put you at ease during your appointment. She’ll be thrilled to know you felt supported, and we greatly appreciate your recommendation.
We look forward to seeing you soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
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Beth is an extremely patient and caring dental hygienist. I am an extremely nervous and fidgety patient but Beth makes it all a comfortable experience She is very informative about how to look after my teeth. Beth is also very thorough, professional and knowledgeable. I cannot thank Beth enough.

— Anne Fenwick

T352384 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Anne.
Thank you so much for your wonderful review! We’re thrilled to hear that Beth’s patience, care, and expertise made your visit comfortable and informative. She’ll be delighted to know how much you appreciate her thoroughness and professionalism.
Your kind words mean a lot to us and help us to continue providing a great service.
Take care and see you soon.

Review from Google

5 out of 5 stars
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I've used this dental practice for years and wouldn't use any other.

George (dentist) straightened my teeth and had fixed old fillings and crowns. I receive compliments on my teeth all the time.

Victoria (receptionist) is always cheerful, helpful and welcoming when I visit (I've had a lot of visits recently to replace the old fillings and crowns mentioned above). She is lovely.

Heather (dental hygienist) has a lovely manner and is so helpful in terms of my general maintenance. Now I have such nice natural teeth, I want to maintain them.

All the staff have been pleasant and will go out of your way to help you in the six years I have been using this practice.

— Rebecca Broadbent

T352227 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Rebecca.
Thank you for sharing your experience! It’s wonderful to hear that our team has made your dental care so enjoyable and effective. The team will all be delighted to hear your kind words, and we’re so pleased you feel well cared for.
We look forward to continuing care for you in the future, too.
We will see you at your next visits! :)

Review from Google

5 out of 5 stars
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Best practice I’ve been to. I had an appointment with Heather the hygienist and she was brilliant. Explained everything thoroughly and did a fantastic job. I can’t recommend Heather or the practice enough.

— Ross Henderson

T352105 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Ross.
Thank you so much for your wonderful review! We’re thrilled to hear that Heather provided such thorough and excellent care. She’ll be delighted to know you felt well informed and looked after, and we greatly appreciate your recommendation of both her and our practice.
We look forward to seeing you soon.

An excellent hygienist

5 out of 5 stars
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Heather is an excellent hygienist. She is always focused not only on doing to the highest possible standard but also ensures I experience the minimum of discomfort. Very friendly and supportive.

— Anonymous

Verified review (2337376) Review left 10 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hello there.
Thank you for your kind review! We’re delighted to hear that Heather provides such excellent care while keeping your comfort in mind. She’ll be thrilled to know you appreciate her friendly and supportive approach.
We look forward to seeing you soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Usual excellent service. Yasmin is so good at her job as well as being so easy to talk to.
Highly recommended.

— Paul T

T351926 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Paul.
Thank you for your kind review! We’re delighted to hear that Yasmin provides excellent service and makes you feel comfortable during your visits. Your recommendation means a lot to us.
We look forward to welcoming you to the practice soon.

Unbeatable

5 out of 5 stars
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Unbeatable patient care

— Derek G

Verified review (2336907) Review left 10 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Derek.
Thank you for sharing your feedback! We’re thrilled to hear you feel well looked after and appreciate your support.
We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have been a patient of this practise since it's inception in 2010 and Elaine (my hygienist in all that time) is the most amazing person. She has looked after the hygiene of my mouth with great professionalism and care and she always makes me feel I'm her only patient. She is an asset to the practice
e and she remains as amicable today as she has always been. I enjoy my visits with her . She is such a lovely woman and I would recommend her to any future patients especially those terrified of the dentist.

— Julie

T351371 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Julie.
Thank you for sharing such a heartfelt review! Elaine will be so pleased to know how much you value her care and friendly manner. We’re so glad she has made your visits enjoyable and comforting, especially for anyone nervous about the dentist.
We hope we can continue to provide you with an excellent service in the future and look forward to seeing you again soon.

Review from Google

5 out of 5 stars
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Great service and experience for my hygiene appointment, always going the extra mile and offered excellent advice.

— Alex Kempster

T351372 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Alex.
Thank you for your kind review! We’re delighted to hear you had a great hygiene appointment and appreciated the extra care and advice provided. Your feedback means a lot to us.
We look forward to welcoming you again soon.

Very happy with the service

5 out of 5 stars
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Continuous service, my check up appointment today with Jamie following my implants one year on, great job, very happy with the service and results

— Duncan M

Verified review (2336007) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hello, Duncan.
I am so pleased to hear you have had a positive experience with the team.
We look forward to continuing to provide you with excellent ongoing care in the future and look forward to seeing you at your next visit.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Excellent care and clear communication from the team at Union Quay.
Through dental hygiene from Farah, who is kind and patient.

— Petra Slack

T351199 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Petra.
Thank you for sharing your experience! Farah will be delighted to hear your kind words, and we’re so pleased you felt well cared for during your visit.
We look forward to seeing you again, soon.

Review from Google

5 out of 5 stars
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Farah Sidat is exellent and very professional.

— Linda Dickinson

T350990 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Linda.
Thank you for your kind feedback! We’re delighted to hear that Farah provided excellent and professional care.
We look forward to seeing you soon.

Excellent service

5 out of 5 stars
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I feel that each time I attend either the dentist or the hygienist I come away knowing I am looked after well. Special mention goes to Beth who has a pleasant manner and a thoroughly excellent service.

— Barry C

Verified review (2335499) Review left 10 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Barry.

Thank you for sharing your experience! Beth will be delighted to hear your comments, and we’re so glad you consistently feel well cared for at our practice.
We look forward to seeing you again, soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Farah makes me feel relaxed and comfortable. Teeth always fab after seeing her. I will recommend her to any of my family or friends ❤️

— Random Precision

T350991 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi.
Thank you so much for your lovely review! We’re thrilled to hear that Farah makes you feel relaxed and comfortable, and that you’re happy with your results. She’ll be delighted to know you’d recommend her to your family and friends.

Review from Google

5 out of 5 stars
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I am a new patient at Union Quay and today had a hygiene appointment expertly carried out by Beth. I was extremely impatient by the thoroughness of the treatment and the care with which it was carried out. I also received some excellent advice on how to look after my teeth and gums. I would definitely recommend this dental practice without hesitation.

— Brian Marley

T350783 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Brian.

Thank you so much for your wonderful review! We’re thrilled to hear that your first visit with us went so well and that Beth provided such thorough care and helpful advice. Your recommendation means a lot to us, and we look forward to welcoming you back to Union Quay in the future.

Excellent care

5 out of 5 stars
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I’ve been with the practice just over a year and always receive excellent care. Elaine the hygienist is always friendly and gives lots of good advice on looking after my teeth

— Anonymous

Verified review (2335255) Review left 10 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi there.
Thank you for sharing your experience! Elaine will be so happy to hear your kind words. We’re delighted you feel well cared for and look forward to your next visit.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient