Working Feedback

Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

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Latest Reviews by Working Feedback

Excellent treatment

5 out of 5 stars
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Farah was extremely thorough and made you feel at ease. Great advice also.

— Chris H

Verified review (2335059) Review left 10 months ago
This review was collected via online systems.

Reply from Union Quay Dental

Hi Chris.
Thank you for your kind feedback! We’re pleased Farah made you feel comfortable and provided helpful advice.
We look forward to welcoming you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Farah was great and very helpful

— Dom Suth

T350551 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Dom.

Thank you for your kind review! We’re delighted to hear that Farah was great and very helpful during your visit.
We look forward to seeing you again soon.

Review from Google

5 out of 5 stars
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Farah was great

— Amy Lutton

T350552 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Amy.
Thank you for your feedback! We’re glad to hear Farah provided a great experience.
We look forward to welcoming you again soon.

Review from Google

5 out of 5 stars
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Another excellent hygiene appointment with Farrah. She always put me at ease.

— Michaela Simpson

T349900 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Michaela.
Thank you for your kind review! We’re so pleased to hear you had another excellent hygiene appointment with Farah.
Your feedback means a lot to us.
We will see you soon!

Helpful & friendly

5 out of 5 stars
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Helpful & friendly staff & dentist. I had confidence in them throughout.

— Timothy D

Verified review (2334071) Review left 10 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Timothy.
Thank you for leaving us a 5* review.
I am so pleased to hear you had confidence in our team. Your feedback helps us to continue providing an excellent service.
We look forward to seeing you, again at your next visit.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Yazmin is great. She is very friendly and makes you feel extremely welcome and comfortable!

— Jenny

T349745 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Jenny.
Thank you for your lovely review. Yasmin will be so pleased to hear your kind words, making our patients feel comfortable is always a top priority.
We look forward to seeing you soon.

Highly recommend

5 out of 5 stars
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I think all the staff at Union Quay, from the receptionists, the dental hygienists and the dentists, have always been friendly, helpful and professional and I would highly recommend the practice

— Janice L

Verified review (2333360) Review left 10 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Janice.

Thank you so much for your kind words and recommendation. We’re delighted to hear that you’ve had such positive experiences with our reception team, hygienists, and dentists.
Providing friendly, helpful, and professional care is always our priority, and your feedback truly means a lot to us.
We look forward to seeing you soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lovely staff and excellent service. Hygienist Heather is particularly lovely.

— Ailsa Reid

T349424 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Ailsa.

Thank you for your kind review. We’re glad you enjoyed your visit and will happily pass your feedback on to Heather.

See you soon!

Review from Google

5 out of 5 stars
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I can’t rate Jamie ( dentist) & Beth ( hygenist ) highly enough . They are both lovely , professional & provide an excellent service .

— Katie Graham

T349425 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Katie.

Thank you so much for your wonderful feedback. We’re delighted to hear such kind words about Jamie and Beth. They will be thrilled to know their professionalism and care made such a positive impression. We really appreciate you taking the time to share your experience.

See you soon!

Review from Google

5 out of 5 stars
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Farah very friendly

— Terence Gallagher

T349245 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Terrence.

Thank you for leaving us a kind review.

See you soon.

Review from Google

5 out of 5 stars
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Farah was amazing, put me at ease. A great clean and great advice

— Kayleigh Staffoed

T349246 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Kayleigh,
I am so pleased to hear you had a positive experience at the practice.
We look forward to seeing you soon.

Review from Google

5 out of 5 stars
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Farah, very helpful and good advice

— itsBrooke

T348905 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Brooke.

Thank you for your kind words! Farah will be delighted to hear that her advice was helpful.
See you again, soon.

Review from Google

5 out of 5 stars
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Friendly, professional and efficient service from Farah at Union Quay

— Dan Cook

T348906 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Dan.
Thank you for your feedback. We’re pleased to hear that Farah provided professional and efficient service during your visit to the practice.
We look forward to seeing you at your next visit.

Review from Google

5 out of 5 stars
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Another great appointment with Beth and the whole staff.
Please keep the good work going!

— Hristo Drumev

T348569 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Histro.
Thank you so much for your lovely feedback! We’re delighted to hear you had another great appointment with Beth.
Your encouragement truly means a lot to us, and we’ll certainly keep up the good work. We look forward to seeing you again soon.

Review from Google

5 out of 5 stars
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The staff were reassuringly competent, friendly and approachable, I would definitely recommend.

— Mark A

T348570 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Mark.
Thank you for your wonderful feedback! We’re so pleased to hear that you found our team competent, friendly, and approachable. Your recommendation means a great deal to us. We look forward to welcoming you back at your next visit!

Review from Google

5 out of 5 stars
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Farah was extremely patient and knowledgable during my hygienist visit thankyou ❤️

— Stephanie Ambridge

T348120 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Stephanie.
Thank you so much for your lovely feedback!
Farah will be so pleased to know her patience and knowledge made your appointment a positive experience.
If you need anything before your next visit, we’re always here to help.

Review from Google

5 out of 5 stars
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Excellent

— Mark Booth

T348121 Review left 10 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Mark.
Thank you for your review!
If you need anything at all, we are always happy to help.

Extraction

5 out of 5 stars
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Smashing tooth extraction - thanks Jess

— Neil F

Verified review (2331255) Review left 10 months ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Neil.

Thank you for your kind feedback.
We’re so glad to hear your extraction went smoothly. Jess will be delighted to know she helped make the experience a positive one.
We look forward to seeing you at your next visit.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

A very good practice

5 out of 5 stars
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A very caring team of professionals who have looked after my dental health over the past few years.
I had dental implants and a bridge and have always been cared for along my journey.
I now have much better teeth and regular appointments from a very good practice.
Beth, Jamie and Charlotte have been there for me along the journey. I feel well looked after and am very happy with my treatment plan.

— Susan S

Verified review (2330912) Review left 10 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Susan.

Thank you so much for your wonderful review. It has been our pleasure to look after you over the past few years, and we’re delighted to hear how happy you are with your teeth and ongoing care.
Knowing that you’ve felt supported and well looked after throughout your treatment journey means a lot to us.

We look forward to continuing to care for your smile for many years to come.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Ideal if nervous

4 out of 5 stars
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Recommend this dental practice. So clean and welcoming. Ideal if nervous, saw Jarleth and Heather, fantastic dentist and hygienist.

— Susan B

Verified review (2330720) Review left 10 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Susan.
Thank you so much for leaving us kind feedback.
We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient