I originally went to union quay dental many years ago for braces. However, i ended up staying on as a patient due to the excellent care and treatment i received. I was always afraid of going to the dentist, but i now look forward to every appointment because i know i am in good hands and have always had brilliant care.
All the staff including the receptionist’s are extremely friendly and attentive. Particularly my hygienist Beth who is so caring and compassionate, she really does put you at ease and is amazing at her job. I would highly recommend this dental practice.
— Emma Hay
T347775
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Emma.
Thank you so much for taking the time to share your experience. We’re pleased to hear that what began as a one off treatment led you to staying with us. Knowing that we’ve helped you feel comfortable and even look forward to your appointments truly means a lot.
We’re grateful for your kind words about our team.
We look forward to continuing to look after your smile for many years to come!
Review from Google
Always a calm and friendly experience when I visit Union Quay Dentist. My appointment with Heather today was no exception. She totally put me at my ease and was excellent at explaining how I can do an even better job of looking after my teeth.
— sharon logan
T347776
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Sharon.
I am so happy to hear you have a positive experience at every appointment.
Thank you for leaving kind feedback.
See you soon! :)
Hygienist appointment
Excellent Hygienist
— Anonymous
Verified review (2330366)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you for your 5* review.
We look forward to seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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How satisfied are you with the outcome of your treatment?
Which best describes you?
Professional
Review from Google
Fantastic dentist /hygienist would recommend them to all. Great for nervous patients. Very clean and very welcoming . A beautiful clean building steeped in history.i saw heather the hygienist yesterday she is so nice professional and makes you feel at ease . I also saw jalath my dentist he’s amazing he knew how nervous I was before and has helped with this each time . If you are wanting the best modern up to date care where you know you will be made welcome don’t hesitate throughly recommend my dentist and hygienist thank you s burn
— susan burn
T347777
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Susan.
Thank you for leaving kind feedback. We are glad we can make you feel comfortable.
We will see you soon.
Review from Google
Farah was an absolute delight and I have booked in with her again next year.
— L J
T347778
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Thank you so much for leaving your kind feedback for Farah.
We will see you soon.
Review from Google
I’ve been using Union Dental for about 4 years now, and it is superb. I’ve always been afraid of the dentists, but everyone makes you feel so much at ease. Would definitely recommend.
The monthly plan is excellent and my teeth are better than they have been in years thanks to my hygiene appointments with Beth every three months. She is great 😎
— Doug Lancaster
T347779
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Doug,
Thank you so much for taking the time to leave us a leave us a kind 5* review.
We are pleased to hear we have helped you feel at ease during your appointments.
We look forward to seeing you again at your next visit.
A very good hygienist
Union Dental personnel are always polite and efficient and I did notice smartly dressed. Heather was charming and took an interest in me as a person not just a patient and she is a very good hygienist
— Christopher C
Verified review (2329877)
Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I’ve been a regular customer of this dental practice for years and wouldn’t consider anywhere else. Heather, my hygienist, sees me twice a year and is incredibly friendly. She’s thorough and my teeth always look sparkling afterwards.
— julie kassim
T347626
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Julie.
I am so pleased to hear your wonderful feedback.
Thank you leaving us a 5* review.
We look forward to seeing you again, soon.
Extremely impressed
Extremely impressed with level of service received. The examination was very thorough and well worth the fee charged.
— Anonymous
Verified review (2329868)
Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I would just like to compliment Beth on being so considerate and professional when I attend for my hygiene apps. I have a medical condition which makes dentist apps unpleasant, but Beth always makes this so much easier for me.
— John Watt
T347571
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi John.
Thank you so much for your kind feedback. We’re delighted to hear that Beth’s professionalism and consideration make your hygiene appointments more comfortable, especially given your medical condition. She will be thrilled to know her care has such a positive impact.
We hope we can continue to provide an excellent service.
We look forward to seeing you again, soon.
Review from Google
Farah is very knowledgeable. Always feel at easy when getting my teeth cleaned.
— Jonathan Mees
T347474
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Jonathan.
Thank you for your kind feedback! We’re delighted to hear that Farah’s knowledge and care make your visits comfortable and reassuring. We’ll be sure to pass your lovely words on to her.
We look forward to welcoming you again soon.
Excellent service
Excellent service and staff so helpful with good advice. I get treated with dignity and warmth.
— Margaret R
Verified review (2329456)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Dear Margaret.
Thank you so much for your kind feedback! We’re delighted to hear that our team provided excellent service and helpful advice while making you feel treated with dignity and warmth. Your words mean a lot to us.
We look forward to seeing you again, soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Loved the new chair and set up today at Union Quay Dental. Sunny kept me informed of everything throughout my treatment and Lydia looked after me and kept me calm. Thank you very much 😊 Tom Wilson
— Thomas Wilson
T347376
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Tom.
Thank you so much for your kind feedback, Tom! We’re delighted to hear that you enjoyed the new setup at the practice and that Sunny and Lydia made your visit comfortable and reassuring. We’ll be sure to pass on your lovely words to them!
We look forward to seeing you again, soon.
Review from Google
I can’t recommend this dental practice highly enough. As someone with a phobia of dentists I couldn’t be more relaxed and comfortable during my visits. Heather is a fantastic hygienist, who is very professional, though and reassuring. She gives great tips and advice that help me look after my teeth and avoid intervention. Every member of staff is pleasant, polite and professional. The building is beautiful and benefitting from very thoughtful renovations. The dental plan is great value for money.
— Linda Halbert
T347377
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Linda.
Thank you so much for your wonderful review.
We’re thrilled to hear that you feel relaxed and comfortable during your visits, especially as someone with a dental phobia. Heather will be delighted to hear your kind words about her professionalism, thoroughness, and advice. It’s also fantastic to hear that you’ve enjoyed our team’s friendly service, the practice environment, and our dental plan. Your feedback truly means a lot to us!
See you soon.
Review from Google
Just wanted to give a mention to the lovely Beth who treated me at my hygiene visit. She was so nice and made me feel very comfortable, explained everything in detail as she was doing it and gave me some really good advice moving forward on taking better care of my teeth and gums. She complimented my smile and brushing but gave specific tips that felt tailored to me. I left feeling great with lovely clean teeth, thank you Beth!
— Anna Thew
T346789
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Anna.
Thank you so much for your wonderful feedback! We’re delighted to hear that Beth made your hygiene visit so comfortable and informative. She’ll be thrilled to know her advice and personal approach made a positive difference. We’re so pleased you left feeling confident with your smile and beautifully clean teeth!
We look forward to seeing you again, soon.
Review from Google
Beth is an amazing dental hygienist—gentle, thorough, and genuinely caring. She makes every visit comfortable and explains everything clearly. My teeth have never felt cleaner. Highly recommend!
— Magda R
T346790
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Magda.
Thank you for sharing your wonderful experience! Beth will be thrilled to hear your kind words about her care and attention. We’re so pleased your visits leave your teeth feeling their absolute best!
See you again soon.
Clear aligners and composite bonding
Jamie is truly exceptional at what he does! If you’re looking for the perfect smile, I couldn’t recommend him more. He’s highly professional and instantly puts you at ease. My treatment took around nine months from the first consultation to the final results, and every step of the journey was fantastic.
All the staff at the practice are wonderful, creating a warm and friendly atmosphere. It’s also great to see the renovation work coming along - the new rooms look fantastic!
— Danielle S
Verified review (2329085)
Review left 10 months ago
This review was collected via online systems.
Reply from Union Quay Dental
Hi Danielle.
Thank you for taking the time to leave your lovely review! We’re so pleased Jamie made your treatment experience excellent and that our team and new rooms made you feel welcome. Your kind words mean a lot to us.
We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Yasmin is extremely friendly and patient focused. She takes great pride in her work and is always very informative on any brushing techniques. Would highly recommend her as a hygienist to anyone. :)
— Jamie Etherington
T346791
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Jamie.
Thank you for the lovely review! We’re so glad Yasmin provided such informative, patient focused care. We really appreciate your recommendation.
We look forward to seeing you again soon.
Review from Google
Excellent friendly, reassuring, professional treatment in a state of the art practice.
From Jamie the dentist to Janine the practice manager and the lovely girls on reception the service is excellent.
I have used this practice for over 2 years and will continue to do so, also Elaine the hygienist always makes such a difference, educating me on how to keep my teeth and gums healthy.
Thank you!
— Susan Lucas
T345937
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Susan.
Thank you so much for your wonderful review!
We’re thrilled to hear that you’ve consistently had excellent, friendly, and professional care with our team. Jamie, Janine, Elaine, and the rest of the team will be delighted to know their efforts have made such a positive impact. We truly appreciate your loyalty over the past two years and look forward to continuing to support your dental health.
See you soon.
Union Quay Dental
Hygienist appointment
Staff are lovely. I had my annual hygienist appointment with Beth yesterday and she is just brilliant - very thorough but really gentle. I've had my teeth straightened and Jaleth was super. It's most likely the best thing I've done to improve my confidence.
— Anonymous
Verified review (2328698)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi there.
Thank you so much for your wonderful feedback.
We’re delighted to hear that Beth made your hygienist appointment comfortable and thorough, and that Jarlath helped you achieve such great results with your teeth straightening. It’s fantastic to know that your experience has boosted your confidence; that’s exactly what we like to hear.
We look forward to welcoming you to the practice again, soon.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
