Farah did a great job and was very good at her job
— Chris Gray
T345588
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Chris.
Thank you for the lovely review! We’re so glad to hear Farah took great care of you.
See you soon.
Review from Google
Very professional and informative care from Heather
— moira gowens
T345589
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Moira.
Thank you for sharing your experience and giving us 5*'s. We’re very pleased to know that Heather’s professionalism and informative approach made your visit a positive one. We’ll be sure to pass along your kind words.
Take Care.
Review from Google
Farah has a very professional attitude and I am very pleased with her work. I hope the business has a lot more professional people like her.
— Mike Horn
T345590
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Mike.
Thank you so much for your thoughtful review. We’re delighted to hear that Farah’s professionalism and quality of care made such a positive impression. We’re proud to have her on our team and truly appreciate your kind words.
See you soon.
Review from Google
Excellent service from Farah as always.
— Chris Barwick
T345591
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Chris.
Thank you for the lovely review! We’re so glad to hear Farah always delivers excellent service.
See you at your next visit.
Review from Google
Farah is absolutely amazing, so so kind, lovely and funny! Super helpful with flossing/overall dental hygiene. Would absolutely 100% recommend ❤️
— Nina Watson
T345023
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Nina.
Thank you for such a lovely review! Farah will be thrilled to hear how much you enjoyed your appointment. We really appreciate your 100% recommendation!
Review from Google
I had an excellent experience with my dental hygienist Farah. She was thorough, gentle, and very attentive throughout the entire cleaning. She explained everything clearly, made sure I was comfortable and overall a lovely person.
— vicky
T345024
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Vicky.
Thank you so much for sharing your lovely feedback. We’re delighted to hear that you had such a positive experience with Farah. We’re glad you felt comfortable and well looked after throughout your visit.
See you soon.
Union Quay Dental
Review from Google
Always a great service from all of the staff at Union Quay Dental especially Victoria, Farah & George. Always made to feel so welcome & at ease from stepping into the practice.
— Chloe Burns
T344750
Review left 10 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Chloe.
Thank you for the lovely feedback! We’re so glad that our team help make every visit comfortable and welcoming. We really appreciate your continued support.
Looking forward to seeing you soon.
Union Quay Dental
Union Quay Dental - Your recent appointment
Very happy with my experience and with all the friendly and helpful staff, see e-mail.
— Ella S
Verified review (2325879)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Ella.
Thank you so much for your kind feedback!
We’re delighted to hear that you had a great experience. We appreciate you taking the time to share your thoughts. If you need anything further, please feel free to reach out.
Union Quay Dental
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great
My hygienist appointment with Beth was excellent and very thorough, my checkup with Jamie was great and both on time
— Eileen B
Verified review (2325645)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you so much for your kind feedback, Eileen!
We’re glad to hear that your appointment with Beth was thorough and that your exam with Jamie went well. We’re happy everything ran on time and appreciate you trusting us with your care!
We look forward to seeing you soon. -Lauren
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
An excellent Practice
I've been coming here for years and it does not disappoint. Had to have a bridge which was expertly fitted by Jarlath. More recently I've been seeing Jamie who has done a brilliant job in my preparation for implants. He has supported me and done an excellent job on what is a difficult piece of dental surgery and I now look forward to getting a set of new teeth in the coming weeks. I regularly have hygiene appointments where both Heather and Elaine have seen me, both are very knowledgeable, helpful and friendly with some great tips and do excellent jobs. Overall I would have no hesitation in recommending the Practice; all of the staff are a credit to their work
— Martyn J
Verified review (2325347)
Review left 11 months ago
This review was collected via online systems.
Reply from Union Quay Dental
Hi Martyn.
I'd like to thank you so much for taking the time to leave us such an amazing 5* review.
We are so grateful to hear how happy you have been with the practice.
We look forward to continuing your care at the practice and seeing the end result.
Take care and see you soon -Lauren
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Great service, 👍
— Ken Nott
T343873
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Ken.
We are so pleased you are happy with the practice.
We look forward to seeing you soon at your next visit.
-Lauren
Very gentle and caring but still thorough
Had a hygiene appointment with Heather and because I have very sensitive teeth and hate any dental appointments I was apprehensive as usual. However Heather was really lovely and put me at ease. Her technique is very gentle and caring but still thorough and very effective as my teeth feel wonderfully clean. Thank you Heather!
— Anonymous
Verified review (2324936)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for your lovely review.
I am so glad to hear you had a pleasant experience and were able to feel comfortable in the end.
Heather will be thrilled to hear such wonderful feedback.
We hope we can continue to make sure you are comfortable at all times at the practice.
See you soon. -Lauren
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Union Quay Dental - Your recent appointment
Since surgery taken over from Ewan Bramley its a nightmare getting appointments and if you do get an appointment they are quite often cancelled with short notice.
— Verna H
Verified review (2324870)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Thank you for taking the time to leave this review, your feedback is greatly appreciated. We understand the difficulty with getting an appointment and we are working hard to renovate the practice to improve our patient experience and quality of care you receive. Although it means some restrictions in capacity right now, long term this will increase our capacity and allow us to see patients sooner. We appreciate your continued support and understanding at this time.
Overall, how was your experience of our service?
Neither good nor poor
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Helped me to take better care of both my gums and teeth
Very pleased with the dental care I receive from Beth the hygienist. She's thorough and her advice has helped me take better care of both my gums and teeth. In all the years I've seen a hygienist, Beth is the best one by far.
— Hannah G
Verified review (2324940)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Hannah.
Thank you so much for leaving such a lovely review. It is great to hear how Beth has made a strong impact on your oral health.
We look forward to seeing you again soon. -Lauren
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Other
Review from Google
I attended for my annual Hygienist appointment today with Heather. Greeted warmly by Charlotte as always!
Heather was fantastic, she put my at ease, which is really appreciated by someone who has a fear of dentists. Managed a 1 hour appointment for the first time ever. Thank you 👍🏻
— Jayne C
T343434
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Jayne.
Thank you for your wonderful feedback, it is very much appreciated.
I am so pleased we were able to make you feel comfortable.
Well done on your successful visit!
Take care & we look forward to seeing you soon -Lauren
Brilliant hygienist
I had a hygienist appointment with Heather, she was brilliant, had real empathy for my sensitive teeth issues which made me very anxious at hygienist appointments, the visit went really well and she gave me lots of advice to help with the sensitivity
— Julie A
Verified review (2324299)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Julie.
Thank you so much for your lovely review! We’re delighted to hear that your appointment with Heather went so well. She will be so pleased to know her empathy and gentle approach helped ease your anxiety and made the visit comfortable for you. It’s great to hear that her advice was helpful, too.
If you ever need anything or have more questions about sensitivity, we’re always here to help!
-Lauren
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Heather was very reassuring, and professional whilst giving good helpful advice before performing a thorough examination on my gums all the while explaining what she was doing and why. Heather then proceeded to carefully clean and polish my teeth finishing up the experience, she then booked in my next appointment. Heather made great efforts to make what can be an ordeal pleasant. Thank you Heather.
— Jane Shiels
T343324
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Jane.
We really appreciate your lovely 5* review. Heather will be thrilled to hear she has helped to make a difference.
We look forward to welcoming you back to the practice on your next visit. -Lauren
Review from Google
I highly recommend this practice, they have been excellent with my orthodontic treatment, I was very nervous to start. The hygienists are brilliant especially Heather who is very knowledgeable and friendly. Overall an excellent service.
— Michelle Butters
T343325
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Michelle.
Thank you so much for leaving us a lovely review.
I am glad you had a positive experience with us.
We hope to keep providing you with the excellent service we strive to acheieve.
We look forward to seeing you at your next visit.
-Lauren
Review from Google
Elaine at Union Quay is an amazing hygienist. Professional, friendly and full of helpful tips to aid the successful treatment plan of this particularly nervous patient. Thoroughly recommend the practice.
— Graham Scaife
T342684
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Graham.
Thank you for leaving us a lovely review.
We hope we can continue to provide amazing care and help you overcome your fears.
We look forward to welcoming you to the practice again soon
-Lauren
Review from Google
Perfect! Heather made me feel comfortable the entire time. Heather was kind and gave great advice
— Cameron Smith
T342685
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Cameron.
Thank you very much for leaving us a 5* review.
We will pass on the great feedback to Heather!
See you soon. -Lauren
