Exceptional service from start to finish .. Starting with Elaine who did a brilliant job at cleaning my teeth , painless too my gums have never been better despite many visits to my previous dental surgery .. Ewan has exceeded my expectations on straightening my teeth and bridgework in under 12 months they now look amazing and has been worth every penny , All staff are lovely ,Reception are always happy and smiling and very helpful .. Highly recommendable
— Kerry Lamond
T54800
Review left 6 years ago
This review complies with Google's policies.
Review from Google
Exceptional service from start to finish .. Starting with Elaine who did a brilliant job at cleaning my teeth , painless too my gums have never been better despite many visits to my previous dental surgery .. Ewan has exceeded my expectations on straightening my teeth and bridgework in under 12 months they now look amazing and has been worth every penny , All staff are lovely ,Reception are always happy and smiling and very helpful .. Highly recommendable
— Maria German
T9341
Review left 6 years ago
This review complies with Google's policies.
Reply from Union Quay Dental
Thank you for your kind words Kerry! We are so pleased we are able to help. Your new smile is beautiful!
Review from Google
Lovely people very patient always a good experience
— Kathleen Stott
T54801
Review left 6 years ago
This review complies with Google's policies.
Staff extremely friendly
Staff extremely friendly and Russell didn't make any false promises about the results I may achieve, found the consultation very upfront and honest.
— Georgia G
Verified review (1436369)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you for your kind words Georgia!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
Highly recommend this dental practice
I was greeted by a very friendly receptionist and the dentist was very informative, friendly and relaxed.
Very happy with the way the appointment was conducted and would highly recommend this dental practice.
— Anonymous
Verified review (1436801)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
Excellent value for the quality of service
I was never a fan of dentists but Ewan Bramley was recommended and after 3 years I've never looked back. The dentists and Hygienist's are friendly and very professional. As are the reception staff, who try and accommodate suitable appointments.
They chat to the customer and make it a very pleasant place to visit. The focus is on customer care and it shows.
I pay a monthly fee which equates to a pint of beer per week. Which is excellent value for the quality of service on offer .
Keep up the good work guysYes
— David L
Verified review (1436769)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you David for your kind words!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
Warm, welcoming and professional
I have always found the practice to be warm, welcoming and professional and travel 60 mile to attend, as nowhere compares to the service given by Ewan Bramley dental care.
— Nicola S
Verified review (1437121)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you Nicola! Look forward to seeing you at your next visit
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
Ewan Bramley Dental Care
Professional staff - Yasmin explained everything really clearly and I enjoyed the whole experience.
— Joseph B
Verified review (1437134)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you Joseph!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
An altogether pleasant experience
Very pleasant and helpful staff and an altogether pleasant experience as far as going for dental treatment can be.
— Jean M
Verified review (1436810)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you Jean. We are pleased to be able to help
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
Extremely considerate
Ewan was extremely considerate of my dentist phobia. He explained all of the options I had to choose from for my dental care.
— Michelle H
Verified review (1436306)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you Michelle! We are so happy we could help with your phobia!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
I was really looked after
I was really looked after because going to dentists I get really nervous.
— Anju N
Verified review (1436711)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you for your kind words Anju!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
Dental appointment
Very friendly, not pushy.
— Anonymous
Verified review (1437306)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
High quality dental care
I've always found Ewan and all of the team to be very friendly offering great customer service and high quality dental care. I can definitely recommend them.
— Stuart S
Verified review (1436564)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you Stuart! So happy we can help!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
Made very comfortable
Excellent service. Made very comfortable and at ease.
— Neil A
Verified review (1436898)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you for your kind words Neil!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
Very professional and clear
Very professional and clear, answered all my questions and was very kind.
— Emma B
Verified review (1436350)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you Emma! Happy to help!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
Always great with the kids
Always great with the kids and time taken to explain how and why things are getting done.
— Anonymous
Verified review (1437148)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you for your kind words!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
Scale and clean
Excellent.
— Rob J
Verified review (1437234)
Review left 6 years ago
This review was collected via online systems.
Reply from Union Quay Dental
Thank you Rob!
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
yes
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Absolutely lovely and very friendly
Absolutely lovely and very friendly, made you feel very much at ease.
— Alison A
Verified review (1436925)
Review left 6 years ago
This review was collected via online systems.
Reply from Union Quay Dental
Thank you Alison! Happy we could make you feel at ease!
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment?
Extremely likely
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Would you be interested in Sunday appointments?
no
Which best describes you?
Patient
Was this treatment paid for privately?
yes
Very friendly
Very friendly and very professional, didn't feel uncomfortable or nervous which is very important for me personally as I usually feel nervous.
— Pamela B
Verified review (1436305)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you Pamela. So pleased we could help you feel at ease!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
Best practice in the north east
The best practice in the north east if not the UK. Russell is the best, his work is off the scale and is so pleasant and explains every step. Simply the best !
— Karen B
Verified review (1436043)
Review left 6 years ago
This review was collected via SMS feedback service.
Reply from Union Quay Dental
Thank you so much Karen! I will pass your kind words to Russell!
On a scale of 1 (poor) to 5 (excellent), how would you rate Ewan Bramley Dental Care overall?
