Elaine at Union Quay is an amazing hygienist. Professional, friendly and full of helpful tips to aid the successful treatment plan of this particularly nervous patient. Thoroughly recommend the practice.
— Graham Scaife
T342684
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Graham.
Thank you for leaving us a lovely review.
We hope we can continue to provide amazing care and help you overcome your fears.
We look forward to welcoming you to the practice again soon
-Lauren
Review from Google
Perfect! Heather made me feel comfortable the entire time. Heather was kind and gave great advice
— Cameron Smith
T342685
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Cameron.
Thank you very much for leaving us a 5* review.
We will pass on the great feedback to Heather!
See you soon. -Lauren
Review from Google
Farah was brilliant
— Wesley Jacobson
T342686
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Wesley.
Thank you for your 5* review.
I am glad you had a great appointment with Farah.
We look forward to seeing you soon.
-Lauren
Review from Google
I have just returned from my quarterly session with Beth the dental hygienist and felt moved to write a short review in praise of her gentle but meticulous way of dealing with my teeth and gums. I let things slip during Covid and she has helped and encouraged me to look after my teeth properly. I cannot recommend her more highly. Thanks Beth
— Barbara Holding
T342688
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Dear Barbara.
Thank you so much for your very kind and thoughtful review.
Beth will be thrilled to hear such wonderful feedback.
I am so glad you have had a lovely service from the practice and we look forward to welcoming you again soon.
-Lauren
A kind hygienist
Heather is a very good and kind hygienist.
— Deborah F
Verified review (2323145)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Deborah.
Thank you so much for your 5* review. We are so pleased you had a great experience with Heather.
We look forward to seeing you again, soon. -Lauren
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
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Patient
Review from Google
I have been going to this practise for 8 years. Union Quay are professional and offer confidence with dental work and day to day maintenance of oral health and hygiene. My hygienist Beth is particularly thorough and I have confidence that my teeth are deep cleaned when I have an appointment. More importantly, Beth provides me with advice on how to alter my habits to maximise oral hygiene and prevent any gum disease. For me this is priceless in maintaining a healthy smile and maintaining cosmetic procedures such as braces and veneers. Couldn’t recommend Union Quay more!
— Jordan McCartney
T342357
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Jordan.
Thank you so much for your wonderful review and for trusting us with your dental care for the past eight years. We’re delighted to hear that you feel confident and well supported in both your oral health and cosmetic treatments.
Beth will be especially pleased to know her thorough care and personalised advice have made such a positive impact. Helping you maintain a healthy smile is exactly what we strive for.
Your recommendation truly means a lot to us. We look forward to continuing to care for you for many years to come!
-Lauren
Review from Google
I had a great hygiene treatment with Heather today. She talked me through each step, fully explaining what she was doing and gave me some great advice to keep my teeth in fantastic condition. A very pleasurable visit and looking forward to returning again soon.
— Helen M
T342358
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Helen.
Thank you for your lovely review; We’re so pleased to hear that your hygiene appointment with Heather went so well. It’s great to know her clear explanations and personalised advice helped make the visit comfortable and enjoyable.
We really appreciate your kind words and look forward to welcoming you back again soon!
-Lauren
Union Quay Dental
Professional Practice
— Anonymous
Verified review (2322692)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi.
Thank you for your review and kind comment.
We really appreciate your feedback.
-Lauren
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Review from Google
Heather has been my hygienist at Union Quay for over a year now. I can’t recommend her highly enough. She is very professional, competent but with a lovely caring, calming manner. Being Born in 1959 we had no such thing as hygienists in my day. Such a shame as it’s really important to look after teeth and gums. I’d Always found going to the Dentists a bit of a trauma, Heather has changed that.
— Susan Savage
T342359
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Dear Susan.
Thank you so much for your thoughtful review. We’re delighted to hear how positive your experience with Heather has been over the past year. Her professional, caring and calming approach is something we value greatly, and she’ll be so pleased to know she has helped change how you feel about visiting the dentist.
It’s wonderful that you’ve embraced the importance of looking after your teeth and gums, and we’re truly grateful for your recommendation. We look forward to continuing to support you in your oral health journey.
-Lauren
Review from Google
Fabulous dentist
— Danielle Carlson
T342139
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Danielle.
Thank you for the wonderful feedback! We really appreciate your kind words and are delighted to know you’re happy with your experience.
-Lauren
2 root extractions
Started my treatment plan today and had 2 root extractions. Katherine was so gentle and I never felt a thing!
— Margaret S
Verified review (2322308)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Union Quay Dental
Hi Margaret.
Thank you for your feedback.
It’s wonderful to know that Kathryn provided such gentle care and that your extractions were completely comfortable.
We appreciate you taking the time to share your experience.
We look forward to seeing you soon. -Lauren
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Care and attention
A big thank you to all staff for their care and attention while I’m having ongoing treatment.
— Heather W
Verified review (2322125)
Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Ongoing treatment
From the receptionists Victoria/Lauren and Bethany who are a credit to the front desk to Jarlath who is so kind/patient and a very talented dentist and Maya a sweet and helpful nurse.
Bethany the hygienist who is amazing and best one I have ever had.
— Anne C
Verified review (2322230)
Review left 11 months ago
This review was collected via online systems.
Reply from Union Quay Dental
Hi Anne.
Thank you so much for your wonderful feedback! We’re thrilled to hear such kind words about our team.
The team will all be delighted to know they made such a positive impression. We truly appreciate you taking the time to share your experience!
We look forward to seeing you again, soon.
-Lauren
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Review from Google
Great service! Heather the hygienist did an extremely thorough job of my teeth and was so friendly and professional throughout
— Amanda Brady
T342001
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Amanda.
We greatly appreciate your kind words. It’s wonderful to hear that Heather delivered thorough, professional, and friendly service throughout your appointment.
Thank you for choosing us as your dental practice.
See you soon. -Lauren
Review from Google
Would throughly recommend union quay dental for any of your dental needs. This dental Practise is genuinely 5*. I have been getting my teeth cleaned by Beth through regular hygiene appointments for a couple of years now and she is absolutely fantastic and such a lovely and friendly person.
— Colin Black
T342002
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Colin.
Thank you for your wonderful feedback and for recommending Union Quay Dental.
We’re grateful for your loyalty over the years and are so pleased to hear how much you value your hygiene appointments with Beth. We truly appreciate you taking the time to share your experience.
We look forward to seeing you soon. -Lauren
Review from Google
Very thorough and kind
— Deborah Frazer
T341896
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Dear Deborah.
We really appreciate your feedback. It’s wonderful to know you received such thorough and kind care.
We look forward to welcoming you again, soon. -Lauren
Absolutely top class treatment
Jamie and staff are very professional and capable. I no longer have any anxiety about dental treatment and this is from someone who dreaded dental treatment before coming to this practice.
Absolutely top class treatment
— Peter J
Verified review (2320981)
Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Union Quay Dental?
Great respect and care
I was treated with great respect and care - thanks.
— Thomas C
Verified review (2320698)
Review left 11 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I’ve been using Union Quay for many years and Elaine is simply the best hygienist around. Always does a beautifully thorough job and leave with my teeth feeling sparkling! Highly recommend 🤩
— sarah carr
T341800
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Sarah.
Thank you for your continued trust in Union Quay.
We’re so pleased to know that Elaine’s thorough care leaves your teeth feeling their best every time. Your recommendation means a lot to us!
We look forward to welcoming you to your next visit. -Lauren
Review from Google
Exceptional care from Elaine. Thank you
— Katie Ross
T341757
Review left 11 months ago
This review complies with Google's policies.
Reply from Union Quay Dental
Hi Katie.
We truly appreciate your review.
It’s wonderful to know that Elaine delivered exceptional care, thank you for sharing your feedback and leaving us 5*'s.
See you soon. -Lauren
