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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

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Latest Reviews by Working Feedback

My recent appointment

5 out of 5 stars
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Brilliant personal service.

— Anonymous

Verified review (2319063) Review left 11 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi.

Thank you so much for your 5* review. We appreciate it alot.

We look forward to seeing you soon.
-Lauren
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Had a great experience, painless removal of two teeth.
Every thing was explained and very caring manner.
Would recommend this practice.

— Peter Hurlbutt

T341054 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Peter.

We really appreciate the time taken out to leave us a lovely review!

We look forward to welcoming you to the practice soon.

Review from Google

5 out of 5 stars
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I’ve been a patient of Jamie’s for a couple of years now, and I couldn’t be happier with the care I’ve received. He’s always been professional, reassuring, and very approachable, which makes every visit a relaxed and positive experience. I’ve never been in any discomfort during my appointments — Jamie always takes the time to explain what he’s doing and ensures I’m completely at ease.

The dental hygienist, Beth, is equally fantastic — gentle, thorough, and always friendly. My teeth feel great after every visit with her. The reception staff are also lovely, always welcoming and efficient when booking appointments or answering questions.

It’s such a friendly, professional practice, and I have complete confidence in the whole team. I’d highly recommend Jamie, Beth, and everyone at the practice to anyone looking for excellent dental care in a warm and caring environment.

— Sonia Tait

T340621 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Sonia.

Thank you so much for a wonderful review.

I am so glad you always have a fabulous experience here at the practice.

We look forward to welcoming you again at your next visit! :)

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— John Fishwick

T340622 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Thank you for leaving us 5*s John!

Take care and we will see you soon

Review from Google

5 out of 5 stars
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Great dentist! Hygiene appointments are brilliant. Would recommend to anyone who really values their dental care

— Jake Rusby

T340459 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Thank you for your kind review Jake!

Looking forward to seeing you next time.

Review from Google

5 out of 5 stars
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Absolutely outstanding care and service from all the dentists especially Jarlath and the girls on reception who always try their best to accommodate my requests and my fantastic hygienist Beth whom is so knowledgeable /vigilant in regards to your mouth health/ teeth. Beth always remembers what is going on in your life from visit to visit adding that personal touch. I wouldn't go anywhere else even though it's a 2 hour round trip for me .

— Gina Minett

T340206 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Gina.

Thank you so much for leaving us a wonderful 5* review.

We really appreciate you taking precious time out of your schedule to travel to us.

We look forward to seeing you again soon.

-Lauren

A fantastic practice

5 out of 5 stars
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Every time I have an appointment, nothing is too much trouble. My dentist is experienced, professional and gentle. This is a fantastic practice in all ways. Friendly staff

— Anne C

Verified review (2317685) Review left 11 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Anne.

Thank you for leaving us a kind 5* review!

We look forward to seeing you again soon.

-Lauren
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lauren was fantastic she re arranged my appointment for me last minute after my wife went into labour. Thank you

— Kevin Taylor

T339676 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Kevin.

Thank you for leaving a kind review!

We all send our huge congratulations again and wishing you, your wife and family well.

See you soon! :)

-Lauren

Review from Google

5 out of 5 stars
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I had a fantastic service from Jarlath.

Getting braces was something that was always on the cards for me. I knew having fewer gaps and straighter teeth would give me more confidence in my smile.

The result that’s been achieved with their clear aligners and composite bonding has been genuinely transformational.

I’m happier, more confident, and I can finally smile with my mouth open.

My friends and family have noticed how much happier I am too.

I honestly can’t thank Jarlath and the staff at Quay Dental enough!

— Matthew Walker

T339516 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Matthew.

We are so glad to have been able to help you gain your confidence back!

Thank you for choosing to have your treatment here with us at the practice.

Best Wishes! -Lauren

Review from Google

5 out of 5 stars
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I cannot recommend Union Quay Dental highly enough! The whole team are absolutely brilliant professional, caring and always go the extra mile. I recently had a tough wisdom tooth extraction and I was so impressed by how careful and thorough the process was. The dentist took extra steps I’d never experienced before to make sure my mouth would heal properly and everything healed beautifully.
The equipment and facilities are excellent, and every member of staff is efficient and friendly. My hygienist, Priscilla, is amazing, she made me feel completely calm and explained everything clearly, which really put me at ease.
Thanks to Union Quay Dental, I actually enjoy going to the dentist now! I feel very lucky to have found such a dedicated and professional team.

— Pamela Jones

T339517 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Pamela.

Thank you so much for your kind review, it means a lot to us!

We are always glad to help.

We look forward to seeing you soon

-Lauren

Professional, kind and caring.

5 out of 5 stars
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I had an appointment with hygienist Jasmine. Excellent service - Jasmine is very professional, kind and caring.

— Val R

Verified review (2316846) Review left 11 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Val.

Thank you for leaving us a lovely review.
We are glad you had a great experience.

We look forward to seeing you soon -Lauren
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Absolute confidence

5 out of 5 stars
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They consistently maintain a busy, cheerful and professional atmosphere; the dentist who takes care of me inspires absolute confidence and I have no reason for thinking the others who I haven't met would do the same. Lucky to have such a fine provider.

— Anonymous

Verified review (2316804) Review left 11 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time out to leave us a lovely review.

We are glad you have a positive experience at the practice!

-Lauren
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Maureen Ellis

T339518 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Thank you for leaving us 5*s Maureen!

Take care and we will see you soon

-Lauren

Review from Google

5 out of 5 stars
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Very friendly and professional. Eased my anxiety level prior to appointment

— Brian Collins

T339519 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Thank you for your kind review Brian.

We are always happy to help!

See you soon. -Lauren

Review from Google

5 out of 5 stars
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I have been with union quay for a number of years now and Beth is my hygienist she is so friendly very informative and knowledgeable always has a smile. Jamie is my debris and again he is a very friendly lad and a very good dentist I feel as if I get value for money with the plan.

— Jill Pyner

T339520 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Jill.

Thank you so much for your kind review.

We look forward to seeing you again soon

-Lauren

Explained everything very clearly

5 out of 5 stars
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Hygienist appt with Heather who was both professional and friendly explaining everything very clearly

— Anonymous

Verified review (2316351) Review left 11 months ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for leaving a kind review for Heather, we appreciate it.

We will see you soon -Lauren
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Calm and totally professional

5 out of 5 stars
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I had an appointment today for 2 fillings to be replaced. This was carried out by Pricilla and Lydia. Pricilla has been looking after my hygiene appointments for a while now. She is very professional, calm and reassuring. I can be a bit nervous at times and she takes her time with me, allows me to relax and ensures I am comfortable throughout each procedure. Lydia was with her today and provided a quiet, calm and totally professional service.
Thank you both so much. See you at my next check up.

— Vivienne H

Verified review (2316217) Review left 11 months ago
This review was collected via SMS feedback service.

Reply from Union Quay Dental

Hi Vivienne.

Thank you for taking the time out to leave such a lovely review.

We are always happy to help.

See you soon -Lauren
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Beth the hygienist was great today

— N H

T338882 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Thank you for leaving us 5*'s!

We are glad you had a great experience!

-Lauren

Review from Google

5 out of 5 stars
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I'm really happy with from start to finish. The reception team were so efficient getting me an appointment after my filling fell out. For my appointment Priscilla and lidia made me feel so at ease and were friendly and helpful throughout which was very comforting as I'm a little nervous at the Dentist. The whole team were really friendly and made me feel relaxed and welcome.

— Lottie Watkin

T338544 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Lottie.

Thank you for your lovely review.

I am glad you had a positive experience.

We look forward to seeing you soon -Lauren

Review from Google

5 out of 5 stars
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I’ve been coming here for a very long time and the service is exceptional. The receptionists (particularly Charlotte and Beth) are super helpful. Every hygienist I’ve seen has been professional and done a great job. I recently had a filling from Jessica, she was very gentle, explained the whole procedure and I’m very happy with the result. The practice is very clean with a modern fresh feel. I 100% recommend.

— Paula Young

T338275 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Paula, thank you so much for your wonderful review!

We truly appreciate you being a long-standing patient and are delighted to hear that Charlotte, Beth, and the rest of our team have consistently provided helpful and professional care.

Your recommendation means a great deal to us.

Thank you again for your trust and support - we look forward to seeing you at your next visit! -Lauren