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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Amazing service from Beth, very knowledgable and great advice!

— Julie Craig

T337784 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Julie.
Thank you for your kind review!
We appreciate you taking the time to share your experience
We look forward to welcoming you back again soon! -Lauren

Review from Google

5 out of 5 stars
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I have been coming to this dentist for a few years now and the reason I continue returning is to see Beth for my 6 monthly teeth clean! Beth is the best at what she does and is very knowledgeable. Always calm and kind, and keeps me right when it comes to cleaning my teeth. Thank you Beth for stopping me from looking like Nanny McPhee 👀

— Lauren Thompson

T337785 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Lauren.
Thank you so much for your wonderful review!
We’re delighted to hear that you’ve been visiting us for a while and that Beth has made such a positive impact on your dental care.
We look forward to seeing you soon -Lauren

Review from Google

5 out of 5 stars
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As a lifelong dentophobic, I used to dread hygiene appointments. Then I met the lovely Beth. From the first hello, she puts you at ease - clear explanations, gentle technique, and a lovely, warm manner.

The cleaning itself is superb: meticulous, painless, and unhurried, with modern kit and a light touch that somehow finds every last bit of plaque.

What really stands out is her prevention-first approach: small, specific tips tailored to me that have stopped bleeding and improved sensitivity within weeks.

She remembers what we discussed last time, checks in on progress, and celebrates the wins. The result? My teeth look brilliant, my gums are healthier, and I no longer fear the chair.

Beth is simply outstanding and brilliant at what she does.

— Frank Stebbing

T337488 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Frank.

Thank you so much for taking the time to share such a thoughtful and detailed review. We’re truly delighted to hear how much your experience has changed since meeting Beth. Helping patients feel comfortable especially those who’ve had anxiety around dental visits is incredibly important to us.

Beth will be absolutely thrilled to know how much you value her care.

We are super happy to know that you no longer fear the chair.
We look forward to continuing to support you on your dental health journey.
-Lauren

Review from Google

5 out of 5 stars
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Great experience.

— Stephen Miller

T337489 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Stephen,

Thank you for your 5* review!

We’re glad to hear you had a great experience and look forward to welcoming you back again soon.
-Lauren

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— stephen sharp

T337333 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Thank you for your review, Stephen!

We look forward to welcoming you back again soon.
-Lauren

Review from Google

5 out of 5 stars
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Lauren the receptionist was so helpful when I visited today

— Janice torpy

T337204 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Thank you for your lovely comment and review Janice!

We’re so pleased to hear that Lauren was helpful during your visit today.
We look forward to seeing you again soon!
-Union Quay Dental

Ongoing and extensive treatment

5 out of 5 stars
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From reception to dentist/hygienist, I have had exemplary, professional and very caring expert treatment. Nothing is too much trouble and whenever I have a problem I can see someone as an emergency. I have to mention Bethany who goes above and beyond with expert and very caring treatment as a hygienist. Jarlath is someone who is undoubtedly an expert in his field. Jamie who I am also very comfortable with. This is a superb practice.

— Anonymous

Verified review (2313228) Review left 11 months ago
This review was collected via online systems.

Reply from Union Quay Dental

Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that you receive professional, caring, and expert treatment from our team - it truly means a lot to us.

We’re especially pleased that Bethany, Jarlath, and Jamie have each made you feel well looked after, and we’ll be sure to pass on your kind words to them. It’s also great to know our reception and emergency care have made a positive difference to your experience.

Thank you again for your trust, we really appreciate it and look forward to continuing to care for you.
-Lauren
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I had a filling changed yesterday which I had been putting off for a long time because i was dreading it but sunny and maya were both excellent. Didn't feel a thing and they made sure I was comfortable and knew what was happening the full time. I can't even tell which tooth has the filling in either! Thank you both of you 😊

— fuchsia Stutter

T337205 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Fuchsia.

Thank you so much for sharing your experience! We’re really pleased to hear that Sunny and Maya helped put your mind at ease and made the appointment so comfortable for you. It’s great to know you didn’t feel a thing and are happy with the result - that’s exactly what we aim for!

We're glad you can now enjoy your beautifully restored tooth with confidence! 😊
-Lauren

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Lynn Whinney

T337206 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Lynn.

Thank you so much for leaving us a 5* rating.

We will see you soon
-Lauren

Review from Google

5 out of 5 stars
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The lovely staff here are all great but Beth for me is amazing! Beth has looked after me for years and I look forward to seeing her when I visit. She keeps me calm and I feel safe which is so important to me. Beth explains everything she is doing during the appoinment, she has my teeth looking tip top! Thank you so much 🙂

— Lynn Brooks

T337028 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Lynn.
Thank you so much for your lovely review! We’re delighted to hear how much Beth’s care means to you and that you have a positive experience with everyone at the practice.
We really appreciate you taking the time to share your experience, see you soon!
-Lauren

Review from Google

5 out of 5 stars
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I have been a patient at Union quay dental for quite a while now and have always had a 10/10 experience. Beth is amazing, she is professional, gentle and genuinely cares for your oral health. Her knowledge that she has shared with me has meant my teeth and gums have not been as healthy in years!

— Dana Bradshaw

T337029 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Dana.
Thank you so much for your wonderful review and taking the time to leave us some feedback.
We’re delighted to hear that you’ve consistently had a 10/10 experience at Union Quay Dental and it is lovely to hear your experience.
We are so glad to have helped make a difference.

See you soon -Lauren

Review from Google

5 out of 5 stars
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I've had a lot of dental work done over the last 6 months completed by Sunny. Today he was assisted by Eliza. An excellent practice with excellent results. I thoroughly recommend this dental practice.

— Ian Howard-Row

T336650 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Howard.

Thank you for leaving us a 5* review.

We’re so pleased to hear that your appointments with Yasmin are consistently a positive experience.

We look forward to seeing you next time.
-Lauren

Review from Google

5 out of 5 stars
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Union Quay Dental is by far the best dentist I’ve ever been to. I used to be quite a reluctant patient, but this place has changed all that. I’m lucky enough to have Yasmin as my Dental Hygienist. Yasmin is extremely knowledgeable, thorough and gentle with my cleaning. She has gone above and beyond on multiple occasions, taking the time to explain how to maintain my hygiene at home. She has even sent me follow up emails to recommend certain products when my teeth have been a little sensitive. Thanks Yasmin, you’re amazing.

I’ve seen Dentists Jarlath, Jamie and George on various occasions and all have been excellent, given great advice and explained my course of treatment clearly. I had some cosmetic work with Jarlath and now regularly receive compliments on my teeth.
I’m really happy with the treatment I’ve received from all at Union Quay Dental and can’t recommend this place enough.

— William Marshall

T336649 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi William.

Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that Union Quay Dental has transformed your experience as a patient and made you feel comfortable and confident in your care.

Yasmin will be delighted to know how much you appreciate her thorough, gentle approach and the extra effort she puts into helping you maintain your oral health. We’ll also be sure to pass on your kind words to Jarlath, Jamie, and George; it’s wonderful to hear that their advice, explanations, and treatment have made such a positive difference.

We’re so glad you’re happy with your cosmetic work and that it’s giving you confidence and compliments on your smile. Thank you again for recommending us so highly - it means a lot to the whole team!
We look forward to seeing you soon. -Lauren

Review from Google

5 out of 5 stars
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Victoria and Nicole at reception very helpful and polite. Got my appointment booked in as best they could to suit my work rota :) lovely staff

— Breanna Hill

T336651 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Dear Breanna.

Thank you for your lovely feedback; We’re glad you had a positive experience with our team.

We will see you soon -Lauren

Review from Google

5 out of 5 stars
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Another really great experience with Yasmin today. Her one-to-one interaction is excellent and she puts patients at ease from the first minute. As a patient Yasmin’s hygienist treatment is comfortable, very professional and personal.
As someone who had a lifelong fear of all things dental my experience at Union Quay Dental has transformed and turned around my old fears 100%. I have used many dental practices over the years, but the staff at Union Quay Dental are by far the best I have experienced.

— Colin Andrew

T336652 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Dear Colin.

Thank you so much for sharing your experience! We’re thrilled to hear that Yasmin continues to make your visits comfortable, professional, and personal. It’s wonderful to know that your lifelong dental fears have been transformed! We are so please to hear you feel like everyone hear are great.

Thank you for trusting us with your ongoing care.

We look forward to seeing you soon
-Lauren

Review from Google

5 out of 5 stars
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I am a very nervous patient. I have had some bad experience at the dentist in the past.But from day one Sunny and Maya have been brilliant and have looked after me very well. They have just about god rid of my fear of dentists .Cannot recommend sunny and Maya highly enough

— Jonathan Moore

T336653 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hello Jonathan.

Thank you so much for sharing your experience! We’re delighted to hear that Sunny and Maya have made such a positive impact and helped ease your dental fears.

It’s wonderful to hear you feel looked after; your recommendation means a lot to all of us.
We look forward to continuing to provide you with comfortable and confident dental care!
-Lauren

Review from Google

5 out of 5 stars
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Absolutely fantastic service from reception bookings through to consultations and appointments.

Shout out to Sunny and Maya for all the work they’ve done on me!

— Adam Lough

T336490 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Adam.
Thank you so much for your kind words! We’re delighted to hear you’ve had a fantastic experience from reception to your appointments.
We really appreciate your feedback and look forward to seeing you again soon!
-Lauren

Superb Customer Service

5 out of 5 stars
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Would just like to express my thanks to the team at the practice, especially Farah, Jess and Molly for the excellent care I received at my appointment today. I had a very thorough examination and then hygiene appointment which I could only rate as first class! Thank you

— Terry H

Verified review (2311334) Review left 11 months ago
This review was collected via online systems.

Reply from Union Quay Dental

Hi Terry.
Thank you so much for your wonderful feedback! We’re delighted to hear that Farah, Jess, and Molly provided you with excellent care.
We look forward to seeing you soon
-Lauren
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Farah was wonderful! Gave great advice, was really kind and patient. My teeth feel wonderful and so clean! (Hygienist appointment)

— Leann

T336491 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Leann.

Thank you so much for your lovely feedback! We’re delighted to hear that Farah made your visit so positive and that your teeth feel wonderful and clean. She’ll be thrilled to hear your kind words!

See you soon -Lauren

Review from Google

5 out of 5 stars
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Just had my hygiene appointment yesterday with Beth. She is very professional and explains everything very clearly and makes you feel very comfortable. As an extremely nervous patient her kindness is exemplary. I would also like to highlight the reception staff who are cheerful and friendly and very proficient.

— Lynn Stewart

T336298 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Lynn.
Thank you so much for your kind words! We’re thrilled to hear that Beth made your hygiene appointment comfortable and that her clear explanations helped put you at ease. She’ll be delighted to know you appreciated her care.
We look forward to seeing you soon
-Lauren

We’ll also pass on your lovely feedback to our reception team — they’ll be pleased to hear it! We really appreciate you taking the time to share your experience.