Working Feedback

Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
google logo
Beth is so lovely and makes you feel at ease. Teeth are lovely and white again. The ladies on reception are always very helpful and friendly.

— Vicky Coates

T336299 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Dear Vicky

Thank you so much for your kind words! We’re thrilled to hear that your experience was positive.

We will see you soon
-Lauren

Review from Google

5 out of 5 stars
google logo
Excellent service and advice! I felt listened too and a solution found. Thank you so much to Ashley who was late home due to helping with my complex dental needs!

— Deborah Turner

T336124 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Deborah.
Thank you so much for your kind words.
We are so glad we could help.

Looking forward to seeing you at the practice again soon
-Lauren

Review from Google

5 out of 5 stars
google logo
Just had my hygienist appointment, Thanks Elaine for all the advice, my teeth are lovely & clean & my mouth feels so fresh

— maureen culham

T336125 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Maureen.

Thank you for your kind review!

I am so glad you feel great after your appointment.

We look forward to seeing you soon.

-Lauren

Review from Google

5 out of 5 stars
google logo
Had 6 month hygienist appointment with Farah. Teeth feel great & Farah explains any issues & what she is doing. Am in good hands. Thanks all & would recommend to others.

— Jackie Sparkes

T336126 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Jackie.

Thank you so much for your lovely feedback! We’re delighted to hear that your appointment with Farah went so well and that your teeth feel great.
We really appreciate your recommendation and look forward to seeing you at your next visit!
-Lauren

Review from Google

5 out of 5 stars
google logo
Very good 👍 farah

— Kevin Taylor

T336127 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Kevin.

Thank you for your 5* review!

See you soon
-Lauren

Review from Google

5 out of 5 stars
google logo
Everything went well. Thank you Farah

— Sam M

T335989 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Sam.

Thank you for your review, we appreciate you taking the time to leave us 5*s.

We will see you soon.
-Lauren

Review from Google

5 out of 5 stars
google logo
Hygienists are always amazing! Very thorough, polite and friendly every time I have been.

— Joe Rogers

T335480 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Joe.
Thank you for your kind words! We’re thrilled to hear that our hygienists consistently provide thorough, polite, and friendly care.
See you soon -Lauren

Review from Google

5 out of 5 stars
google logo
Very professional care.
I felt extremely well looked after and received comprehensive answers to every question.
Very friendly staff.
Clean, well-maintained clinic. I highly recommend it.

— Sandra Brodzik

T335340 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Sandra.
Thank you so much for your wonderful feedback!
We’re delighted to hear that you felt well looked after and that our team was able to provide thorough answers to all your questions.
We really appreciate your time and recommendation.
We look forward to welcoming you soon
-Lauren

Review from Google

5 out of 5 stars
google logo
Greeted warmly by Charlotte, who is always so welcoming — such a lovely start to the visit. I was seen by Priscilla and Maya for my fillings, and they were both fantastic. Priscilla took the time to explain everything she was doing, while Maya checked in throughout to make sure I was comfortable and put at ease. Priscilla’s attention to detail and perfectionism gave me total confidence in the treatment and care I received.

The surgery itself looks wonderful after its recent makeover — it’s clear that Jarlath and Jamie have invested so much care into creating a calming, modern space. When visiting the dentist doesn’t feel like visiting the dentist, you know they’re doing something right!

— Ciara Doherty

T334593 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Ciara.

Thank you so much for your really kind and dedicated feedback; we value the time you have taken to leave this for us.
We’re so glad to hear that the team made your visit so positive and comfortable.
We’re also glad you like the surgery following its makeover! This is just the beginning!!

We look forward to seeing you on your next visit.
-Lauren

Review from Google

5 out of 5 stars
google logo
I love going to Union Quay Dental practice. From the moment you walk into reception, Charlotte gives you a very warm welcome. Today I saw Beth for a hygiene appointment, who I would highly recommend and I am always very pleased with the results.

— Kay Phipps

T334594 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Kay.

Thank you so much for your kind review; we are delighted to hear how happy you are with the practice.

We look forward to seeing you again, soon.

-Lauren

Review from Google

5 out of 5 stars
google logo
Lovely place with the most welcoming reception staff Victoria and nicole.. 5 star service every time

— Mandy Martin

T334595 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Mandy.
Thank you so much for your kind words!
We’re thrilled to hear that Victoria and Nicole made you feel so welcome. Your 5 star review means a lot to us, and we can’t wait to see you again soon!

Review from Google

5 out of 5 stars
google logo
Great patient experience at Union Quay Dental. Easy, friendly check-in and wasnt kept waiting long before it was my turn.

I had a hygienist appointment with Elaine as part of my treatment plan.

Elaine was, and has always been very friendly and makes you feel at ease by talking through each stage of the appointments/activities and has always been clear and concise when talking about dental hygiene and giving advice too. Happy with the informative chats and the tips she gives.

Elaine has been keeping my teeth nice and shiny and does a great job.

— Philip H

T334597 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Philip.
Thanks so much for your kind words! We’re thrilled Elaine is making your visits comfortable and keeping your teeth shiny.
We look forward to seeing you at your next appointment!

Review from Google

5 out of 5 stars
google logo
Excellent service from Elaine and Victoria and Nicole were really helpful too.

— Anonymous

T334596 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi.
Thank you so much for leaving us a kind 5* review.
We are glad we were able to provide a great service.
See you soon!

Review from Google

5 out of 5 stars
google logo
I recently had an appointment with Elaine, and she was fantastic from start to finish. She was incredibly friendly and welcoming, which immediately put me at ease. Elaine was professional and knowledgeable, explaining everything clearly and making sure I felt comfortable throughout. Her technique was gentle yet thorough, and she took great care to ensure I felt no discomfort. Highly recommend Elaine!

— Louie Southeran

T334598 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Louie.
Thank you so much for your wonderful review!
We’re delighted to hear that Elaine made your appointment so comfortable and reassuring.
We hope we continue providing an excellent service.
Thank you for the recommendation! See you soon.

Review from Google

5 out of 5 stars
google logo
Nicole helped us get swift and high quality treatment for a braces issue giving me significant pain. An all round professional experience with extremely kind staff throughout.

— James Kitchen

T334417 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi James.
Thank you for your thoughtful review. We’re so pleased to hear that Nicole was able to help you quickly. It’s wonderful to know you found the whole experience professional and our team kind throughout your visit. We really appreciate your feedback.

Review from Google

5 out of 5 stars
google logo
I have always had a really positive experience at union quay, staff are always friendly and proactive, especially Maya. I would highly recommend using them as your practice

— Connor Murphy

T334418 Review left 11 months ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Connor.
Thank you for taking the time to share your feedback. We're so pleased to hear about your positive experiences with us. We’re grateful for your recommendation and your continued trust in our practice.
We look forward to seeing you soon.

Review from Google

5 out of 5 stars
google logo
I'm a recent patient of Union Quay and the customer experience has been amazing.

I had my first hygiene apointment with Elaine yesterday. She was so friendly, attentive and knowlegable. There was a lot of care taken by her, she took the time to be thorough and understand my diet and lifestyle and how it could be impacting my teeth. She was so helpful with all the information she provided me and any questions I had.

I was actually sad when Elaine told me that I would only require a hygienist appointment once a year, as I enjoyed the appointment that much!

10/10 service

— Lucy Andrews

T334419 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Lucy.
Thank you for taking the time to leave such thoughtful feedback. We’re so pleased to hear that Elaine provided a friendly, knowledgeable, and thorough hygiene appointment. It’s wonderful that her personalised advice and care made your first visit such an enjoyable experience. We truly appreciate your kind words and your 10/10 rating.
We look forward to welcoming you again soon.

Review from Google

5 out of 5 stars
google logo
Heather is amazing. I usually have my hygiene appointments with her, she’s professional and extremely friendly. I used to dread going to the dentist, but Heather makes it so much easier to want to go to the dentist. She’s great!

— Mas Salali

T334227 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Mas.
Thank you for taking the time to share such kind feedback. We’re so pleased to hear that Heather’s professionalism and friendly approach have made your hygiene appointments something you no longer dread. We’ll make sure she sees your lovely comments.
See you soon.

Review from Google

5 out of 5 stars
google logo
Hygienist appointment with Elaine - excellent service, really helpful and informative

— Ollie Nichol

T334228 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Ollie.
Thank you for sharing your experience. We’re glad Elaine provided excellent, informative care during your visit. We appreciate your support and look forward to seeing you again.

Review from Google

5 out of 5 stars
google logo
Brilliant service as always! I had a hygienist appointment with Farah, who was lovely and made the visit really easy and comfortable.

— Joshua Gooding

T334229 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Joshua.
Thank you so much for your lovely review!
We’re delighted to hear you enjoyed your hygienist appointment with Farah.
We’ll be sure to pass on your kind words.
Looking forward to welcoming you back again soon!