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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

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Latest Reviews by Working Feedback

Very professional

4 out of 5 stars
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Went today to see hygienist. Very professional, took her time. Well done.

— George B

Verified review (2290112) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very helpful staff

5 out of 5 stars
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Treatment was good, happy with the finished results, very helpful staff, easy to discuss treatment and follow up procedures

— Gail B

Verified review (2289703) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great experience

5 out of 5 stars
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I’m a new patient and initial experience has been great. Jamie has explained in detail what my different options are and answered any questions I have

— Anonymous

Verified review (2288915) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Made me feel at ease

5 out of 5 stars
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I was really nervous before my appointment to have a crown replaced. George made me feel at ease and it was an appointment with no pain.

— Catherine B

Verified review (2288850) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Absolutely over the moon

5 out of 5 stars
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First patient appointment today and absolutely over the moon with the care, detail and plan for future visits going forward.

— Anonymous

Verified review (2288601) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient staff

5 out of 5 stars
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Very pleasant, efficient staff.

— Anonymous

Verified review (2288405) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crown and Root Canal

5 out of 5 stars
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Jarlath has talked me through my Crown and Root Canal dental plan, leaving me reassured and confident. Extremely happy with all aspects of work to date.

— Suzanne B

Verified review (2288139) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Review from Google

4 out of 5 stars
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After several consultations at Union Quay Dental Practice I found all personnel very friendly, welcoming and knowledgeable. They were quick to reply to any concerns by email and happy to accommodate any appointment dates or issues that I may have had. The only reason for the 4 instead of 5 star rating was down to a technical issue and not their professionalism.

— Roger Pounder

T322511 Review left 1 year ago
This review complies with Google's policies.

Great service

5 out of 5 stars
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Yasmin was brilliant - friendly and professional, great service! Thank You!

— Richard S

Verified review (2286419) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Just had a hygiene appointment with Heather. She was professional, patient and very thorough. Highly recommend

— Sandra Wilkinson

T319443 Review left 1 year ago
This review complies with Google's policies.

Excellent hygiene treatment

5 out of 5 stars
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Excellent hygiene treatment and information regarding dental care.

— Anonymous

Verified review (2282529) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have been terrified of going to the dentist my whole life but the whole team at Union Quay Dental are fab and I wouldn't go anywhere else now. A big thanks to Elaine in particular who is brilliant

— Lucy Crook

T318220 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Fabulous service, patient and friendly staff always

— Dawn Phillips

T316953 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Big thanks to Jamie and the team at Union Key for their great work replacing a broken tooth with a dental implant. The process involved several stages over the course of 2-3 months and they were very flexible throughout working around other things in the diary. Really pleased with the result , would highly recommend for anyone else considering an implant or just looking for a good dental practice in the North Shields/Newcastle area with a responsive service.

— David Watts

T316185 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I have now had three no. Hygienist appointments with Farah.

She is extremely knowledgeable, extremely thorough and is also great with advice/tips, regarding aftercare. She really knows her stuff.

She will also let you know if you are slacking with your routine at home, and trust me, she will know🧐!
This will definitely keep you on the ball.

I am very happy with her work and the detailed information that she has provided me. I would have no hesitation in recommending her and Union Quay Dental.

— mark mccann

T316186 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Farah the hygienist is great, so friendly and very thorough!

— Amy Cook

T316187 Review left 1 year ago
This review complies with Google's policies.

Emergency appointment

5 out of 5 stars
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Receptionist was very good at getting me an emergency appointment, and Jamie sorted out my problem immediately

— Dennis C

Verified review (2278784) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Brilliant dental practice.
I moved our family to this practice earlier this year and they’ve been fabulous!
Really knowledgeable, skilled professionals and great with nervous Nerys’ like me!

— michael davison

T315989 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I’ve been a patient at Union Quay Dental for a numbers of years. I’ve always received a good service but my hygienist was exceptional today. She was helpful, informative and very knowledgeable. Her customer care was also super, I felt she was really invested in helping me make improvements and was very knowledgeable with feedback. Thank you!

— Alison Gordon

T315990 Review left 1 year ago
This review complies with Google's policies.

Very friendly and understanding

5 out of 5 stars
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I have been coming here for a year now and have had a few procedures. It has been good. I have some dental anxiety but find everyone, especially George, very friendly and understanding.

— Iris B

Verified review (2278437) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient