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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

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Latest Reviews by Working Feedback

Excellent appointment

5 out of 5 stars
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Excellent appointment with Beth. She is very professional and makes the appointment as pain free as possibly and provides good after care tips.

โ€” Anonymous

Verified review (2277799) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring

5 out of 5 stars
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Beth is professional, caring and a pleasure to visit

โ€” Anne C

Verified review (2277245) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service.

โ€” Lรกszlรณ Sipos

T311793 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very much appreciate the professionalism as well as the kind attitude. Had an excellent experience. Thank you
Petia Sice

โ€” Petia

T311608 Review left 1 year ago
This review complies with Google's policies.

The results are great

5 out of 5 stars
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I recently had some veneers done - the results are great and the service from Union Quay was first class. I would highly recommend them

โ€” Simon H

Verified review (2276240) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great dentist I seen tonight who explained thoroughly about what was going on with my teeth and what to do . Checked my teeth thoroughly. Great guy . Only problem was my appointment was running 20 minutes late so I was a bit anxious as I was in a lot of pain but understand sometimes appointments run late at the end of the day which can happen but the pain was getting to me. Otherwise great dentist and lovely receptionist .

โ€” Maureen Scott

T311155 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Union Quay Dental Consultation: Very professional dentist , informative, friendly and understanding of needs, alternatives on offer discussed with clear explanations and costs. Reception staff helpful and friendly. Would definitely recommend.

โ€” Mary Lunney

T311156 Review left 1 year ago
This review complies with Google's policies.

Professional

5 out of 5 stars
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Professional staff as always

โ€” Anonymous

Verified review (2275561) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service today from Kathryn
I was informed of what I needed to know fully - also had x-ray
Receptionist also very polite

โ€” Peter O

Verified review (2275546) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent care

5 out of 5 stars
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Excellent care from George. All the staff at this practice are lovely and helpful. The best dental practice I have ever had.

โ€” Anonymous

Verified review (2275320) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Best experience I have had at a dental practice in nearly 30 years seeing Elaine (hygienist) today.
Patient, helpful, competent and set me up perfectly to take care of myself in between appointments. This woman could actually make me like going to the dentist ๐Ÿ˜…

โ€” A Google User

T309893 Review left 1 year ago
This review complies with Google's policies.

Emergency appointment

5 out of 5 stars
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Excellent service after being let down by my own practice, I got an emergency appointment at Union Quay Dental Practice, where they were so helpful. Needless to say if I can get a place here I will sign up asap

โ€” Anonymous

Verified review (2274182) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent service

โ€” Anonymous

Verified review (2273654) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Union Quay Dental

5 out of 5 stars
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Thought it was a good appointment. Dentist told me as much as I wanted to know in a language which I understood. He made suggestions about adding an extra hygienist appt, but I didn't feel it was a 'hard sell'. Quite pleased given the practice has recently changed hands. So far, so good.

โ€” Anonymous

Verified review (2273585) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Hygienist treatment

5 out of 5 stars
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Very pleased with my hygienist treatment and care - plus the result. Thank you.

โ€” Anne H

Verified review (2273509) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Explained everything fully

5 out of 5 stars
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Very thorough hygiene appointment. Heather explained everything fully and was very pleasant throughout.

โ€” Anonymous

Verified review (2273350) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Treatment explained succinctly

5 out of 5 stars
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Appointment on time, options explained clearly, and all stages of treatment explained succinctly and sympathetically.

โ€” David M

Verified review (2273177) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Very friendly and welcoming. Felt very looked after

โ€” Alexander Inkster

T308952 Review left 1 year ago
This review complies with Google's policies.

Staff are friendly

5 out of 5 stars
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I always have a good experience and my teeth are a lot better than when I first went to see if they could help me. Staff are friendly and ready to give advice when necessary.

โ€” Margaret R

Verified review (2272415) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

The absolute best

5 out of 5 stars
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This visit exposed a complicated problem that an NHS dentist could not deal with. The dentist consulted with Jamie who is prepared to carry out the work in an effort to save the teeth.
From reception to hygienist to dental care, I have always found this dental practice the absolute best.

โ€” Sandra S

Verified review (2271008) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Union Quay Dental? 5 out of 5 stars