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Union Quay Dental

The Richard Irvin Building, Union Road, North Shields, Tyne & Wear, NE30 1HR

Excellent rating from 3770 reviews

5 out of 5 stars

+ 1012 reviews from Google 4862 total reviews

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Latest Reviews by Working Feedback

An excellent painless experience

5 out of 5 stars
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My Hygiene appointment with Danni could not have been better. She explained everything to me, asked regularly if I was ok. An excellent painless experience

— Keith W

Verified review (2270313) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Union Quay Dental

5 out of 5 stars
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Appointment with Jarlath on time. Discussed crown work that needs doing and an appointment plan set in place. Happy and confident with everything. Even delighted to see dated shelving unit removed from reception area

— Suzanne B

Verified review (2270198) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Amazing experience. Jess was very lovely and considerate of how anxious I was.

— Sherilyn

T306211 Review left 1 year ago
This review complies with Google's policies.

Union Quay Dental

4 out of 5 stars
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I waited a little while for my consultation but I was kept informed of the delay which was good.

— Anonymous

Verified review (2268356) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Union Quay Dental

5 out of 5 stars
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Excellent

— James B

Verified review (2266914) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

The appointment was on time

5 out of 5 stars
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Jess took 2 X-rays and did a thorough check up. The appointment was on time and I found her to be very pleasant and informative.
This was followed immediately with a session with a lovely, patient and thorough hygienist.

— Elizabeth M

Verified review (2266522) Review left 1 year ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Elizabeth, we are pleased to hear that you had a great appointment with Jess. We will pass on your kind words. Best wishes, Union Quay Dental.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

They are friendly

5 out of 5 stars
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I have always found the practice and staff to be helpful, respect you as a person, care for your welfare and comfort. They listen, which gives you confidence in what they do. They are friendly and really seem to be interested in you as a person. Not an in, treatment, out place.

— Anonymous

Verified review (2266348) Review left 1 year ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental and felt comfortable being here. Best wishes, Union Quay Dental.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Friendly, professional

5 out of 5 stars
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Very friendly, professional service.

— David H

Verified review (2266120) Review left 1 year ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi David, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Professional but friendly

5 out of 5 stars
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As always, professional but friendly. Jamie is easy to talk to and have confidence in. Procedures explained and carried out efficiently.

— Ian P

Verified review (2265261) Review left 1 year ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Ian, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Jamie. Best wishes, Union Quay Dental.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Extremely Professional Experience

5 out of 5 stars
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I have no hesitation at all recommending Union Quay Dental. The receptionists are all friendly, welcoming, courteous and extremely helpful.
My experience today attending Dentist Kathryn Eccles and Dental Nurse Sue was excellent. Kathryn was extremely professional, compassionate with amazing communication and Dentistry skills. Kathryn was extremely kind and kept me informed and involved in my treatment plan at all times.
Thank you, I am so pleased I have registered with such a brilliant Dental Practice!

— Susan S

Verified review (2264850) Review left 1 year ago
This review was collected via online systems.

Reply from Union Quay Dental

Hi Susan , thank you for taking the time to write this review.

We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Kathryn. Best wishes, Union Quay Dental.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? Yes
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Fantastic dentist with an exceptional team, I’ve only had great experiences since joining. Special mention to Jamie and Farah for looking after me 👍🏻

— Andrew Welsh

T304411 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Andrew, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Jamie and Farah. Best wishes, Union Quay Dental.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Charlotte Peters

T304372 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Charlotte, thank you for taking the time to leave us a rating! Best wishes, Union Quay Dental.

Review from Google

5 out of 5 stars
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As always excellent service. Jarlath saw me at short notice due to a problem I had. He was kind, patient and took his time explaining my options to me. Much appreciated

— Vicky Jamieson

T304234 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Vicky , thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Jarlath . Best wishes, Union Quay Dental.

Review from Google

5 out of 5 stars
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Fantastic team! My dentist, Jarlath, and hygienist, Elaine, are really friendly and put me at my ease. I've had a lot of work done and thrilled with the results. Well worth signing up for a dental plan for all the benefits.I can't recommend them highly enough!

— Juliana Chintillier

T303937 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Juliana, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Elaine and Jarlath. Best wishes, Union Quay Dental.

Review from Google

5 out of 5 stars
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Had my very first hygiene appointment this week, my teeth feel great! the advice that Farah gave me has made me realise that I need to stop vaping for the health of my gums . Thanks Farah

— Charlie Kidd

T303795 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Charlie , thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Farah . Best wishes, Union Quay Dental.

Review from Google

5 out of 5 stars
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Thank you Farah! A great hygienist appointment , teeth are looking fab

— Anna Wiltshire

T303337 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Anna , thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Farah. Best wishes, Union Quay Dental.

Review from Google

5 out of 5 stars
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Staff very friendly and professional, had Farah as a hygienist, she was lovely and has done a lovely job!

— Ryan Moore

T303338 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Ryan, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Farah. Best wishes, Union Quay Dental.

Union Quay Dental

5 out of 5 stars
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Very satisfied

— James T

Verified review (2262223) Review left 1 year ago
This review was collected via email feedback service.

Reply from Union Quay Dental

Hi Tony, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Would you be interested in Sunday appointments? No
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I would recommend Jamie the dentist for his professionalism, quality of care & patients and kindness he shows to his patience’s.
I would recommend Elaine the hygienist she looks after you so well and make you feel at ease which means I felt safe & secure. She’s all ways professional and quality of care she gives is outstanding. I am so glad I moved to dentists. Thank you so much, Stephanie Ewen

— stephanie Ewen

T303051 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Stephanie , thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. I will pass on your kind words to Elaine and Jamie . Best wishes, Union Quay Dental.

Review from Google

5 out of 5 stars
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Great service.

— michelle johnson

T302903 Review left 1 year ago
This review complies with Google's policies.

Reply from Union Quay Dental

Hi Michelle, thank you for taking the time to write this review. We are pleased you had a good experience here at Union Quay Dental. Take care!